Matthew N. Rhodes is seeking a position that utilizes his knowledge and experience. He has a high school diploma from South Albany High School where he lettered in choral, drama, bowling, and cross country. His experience includes over 7 years of customer service experience at Sunstone Circuits providing technical support and training new employees. He also spent over 6 years in the US Marine Corps providing annual training on responding to weapons of mass destruction situations and supervising inventory. He has received awards for his actions during deployment in Iraq and is experienced in leadership, CAD software, Microsoft Office, and has food and liquor licenses.
1. Matthew N. Rhodes
Kringelgatan 12 | Gothenburg, Vastra Gotalands 417 28 SE | +46 07 38 01 05 08 | mrhodes84@hotmail.com
Objective
To obtain a position that utilizes my knowledge and experience, thereby encouraging a mutually
beneficial situation for both myself and the company.
Education
● South Albany High School, Albany, OR, USA
● High School Diploma – General Studies
● Lettered in Choral and Drama. Advanced Placement classes for Physics, Calculus, English, Government and Chemistry.
Competed at State level in both Bowling and Cross Country.
Experience
04/2010 - 01/2017
Customer Service Lead | Sunstone Circuits | Mulino, OR USA
My duties included providing technical customer support for the company’s flagship CAD software; general customer support
such as the placing and handling of orders via phone, email, and chat. Processed the Sponsorships for education accounts.
Resurrected the projects, created the procedures, and became the Point of Contact for 2 separate avenues of revenue
(Layout, OrderPCBs). Trained new employees in the standard operating procedures for the Customer Support team while
maintaining a 24/7/365 support by being on call for all members of my team.
10/2004 – 10/2010
SNCOIC CBRN Defense | US Marine Corps | Portland, OR
Provided annual training for responding to WMD situations to the battalion, to include administering instruction while
operating gas chambers per SOP. This included travelling to other sites across the country that required additional
assistance. Maintained inventory of all equipment under my charge. Supervised the inventory control of all units at the other
facilities. Presented regular situation reports to high command regarding the status level of all units concerning CBRN.
Awards and Acknowledgments
● Meritorious Mast earned for actions performed in Iraq during deployment.
● Experienced in a leadership position over small teams.
● Fluent in the use of CAD softwares PCB123 and Pentalogix with a familiarity of Eagle.
● MS Word, Excel, and Outlook.
● Have both food handlers and liquor serving licenses.
● Semi-competitive runner with a focus in endurance racing.
● Capable 190 average bowler.