1. Marlene Remy
140-27 157th Street, Jamaica, New York 11434
Tel: (347) 645 6928 Email: madambest@hotmail.com
CAREER OBJECTIVE
To secure a position with a well established organization with a stable environment that will lead to a lasting
relationship. To become a valued asset with the company using my experience in Operations
Experience:
2016 – Present Flash Cargo Inc Logistics Specialist
IMPORT
Communicate with overseas agents
Pre-alert receiving
Arrival confirmation
Timely and efficiently manage shipments with the designated Customs brokers
Verify that all shipments are processed through US Customs without a delay and within the free time
allowed by the airlines/shipping lines
Issue Arrival Notices and Delivery Orders
Arrange Deliveries with the respective truckers
Manage Time Critical shipments
Responsible for customer service internally and externally, bookings, documentation, and execution of
routings for assigned shipments
Responsible for Customs satisfaction
Receive supplier billing. Issue customer invoicing
Monitors and Maintains records on all International Shipments, Including all U.S. Customs and FDA entry
documents
Arrange temperature control Pharmaceuticals Products on a weekly bases.
Analyzes problems situations and decides a course of action to resolve.
EXPORT
Customer Service Representative
Export Airfreight Coordinator
Arrange pick ups nationally for export out of JFK
Accounts payable and receivables
Handle general freight as well as Hazardous Cargo
Cut all documentation pertaining to air exports
Rate quotes for International export airfreight
Correspondence with overseas agents daily
Negotiates airline rates with sales representatives from airlines
CASS Reporting/Closing of month
Updating of TSA rules and regulations
Liaison/trouble shooter for other Fracht/Skytruck offices
AES Filing, Carnets, Licenses, and Certificate of Origin
Legalization and Consulate of documents

2. 2013-2015 IJS Global Inc Operations Supervisor.
Responsible for overall operations / guidance of the station, as well as overseeing all
trade lanes/products. Handling of pharma shipments, security protocols and SOP’s.
Insuring station compliance with TSA / Reviewing and updating KSMS status for all
USA stations in the cargo system. Processing of A/R, A/P and file close. Customer
service, vendor negotiation /management and sales support.
Arrange pick ups on behalf of the client/agent as required and ensure support documentation is available
and correct.
Schedule bookings with airlines/consolidators to obtain spot rates thereby allowing cost effectiveness
and accurate completion of airway bills.
Export air consignments are coordinated with Operations and Sales to ensure expeditious/cost effective
delivery to the carriers.
Managed shipments by precise follow up with the nominated carriers for smooth transit.
Ensure compliance with all regulations prescribed by USA Customs/IATA/TSA.
Appropriate management of freight files and documents and invoicing.
Accompanied Sales on sales calls thereby maintaining a stronger and productive client relationship.
Handled complex problems and regularly reviewed reported discrepancies and complaints in a lucrative
manner in order to refine and improve customer processes.
2013-2015 IJS Global Inc Logistics Specialist
Customer Service Representative
Export Airfreight Coordinator
Arrange pick ups nationally for export out of JFK
Accounts payable and receivables
Handle general freight as well as Hazardous Cargo
Cut all documentation pertaining to air exports
Rate quotes for International export airfreight
Correspondence with overseas agents daily
Negotiates airline rates with sales representatives from airlines
CASS Reporting/Closing of month
Updating of TSA rules and regulations
Liaison/trouble shooter for other Fracht/Skytruck offices
AES Filing, Carnets, Licenses, and Certificate of Origin
Legalization and Consulate of documents
2010-2013 UTC OVERSEAS Air Export Specialist
Assisted all incoming calls for export bookings
Arranged all export operation moves from door to port
Verify all information pertaining to shipment
Trained all new employees on all documentation procedures
Organized all documents including Airway Bills, certificates of origin, manifests and IMO’S
Verified all rates on AWB using contracts and tariffs
Verify all information pertaining to shipment
Input all data and pertinent information into database

3. 2009-2010 ASAP Logistics Air /Ocean Export Specialist
Assisted all incoming calls for export bookings
Arranged all export operation moves from door to port
Verify all information pertaining to shipment
Trained all new employees on all documentation procedures
Organized all documents including Airway Bills, certificates of origin, manifests and IMO’S
Verified all rates on AWB using contracts and tariffs
Verify all information pertaining to shipment
Input all data and pertinent information into database
2000-2009 AGI Logistics Air/ Ocean Export Coordinator/Documentation Clerk
Assisted all incoming calls for export bookings
Arranged all export operation moves from door to port
Verify all information pertaining to shipment
Trained all new employees on all documentation procedures
Organized all documents including Airway Bills, certificates of origin, manifests and IMO’S
Verified all rates on AWB using contracts and tariffs
Verify all information pertaining to shipment
Input all data and pertinent information into database
1999-2000 Blue Ocean Line New York, NY Air/ Ocean Import Documentation/Booking Clerk
Assisted all incoming calls for export bookings
Arranged all export operation moves from door to port
Prepared all AWB for my accounts
Verified all rates on AWB
1996-1999 Gulf Shipping Limited Trinidad, W.I. Agent for Maersk / Sealand Services – Import/Export
Documentation Clerk
Assisted with all customer inquiries
Worked with all truckers, warehouses, customers
Tracked all export cargo
Verified all service contract rates from port to destination
1990-1996 Worldwide Cargo Services, Inc. Trinidad, W.I. Agent for Carotrans – Import/Export
Coordinator/Customs Clerk
Maintained relationship with many of our overseas agents regarding all aspects of the shipments
Handle all customs compliance issues
Prepared and verified all export documentation
Assist customer with all inquires

4. Education: 1995 Cipriani College Trinidad, W.I.
1984-1986 Trinzuela Secretarial College Trinidad, W.I.
Abilities: Proactive in resolving problems to ensure quality service to all customers, strong organizational and
inter-personal skills. Ability to motivate and develop team members to achieve individual and team goals while
fostering a team environment.
References to be furnished upon request