1. Maria Verdezoto
375 Shannon St, Phillipsburg, NJ 08865
Mariavrd85@hotmail.com
908-763-4467
Objective: To obtain a position commensurate with my skills and experience. A fully committed, capable and confident character
who possesses the required vision, ability to drive and enthusiasm needed for a successful retail management.
Skills:
- Excellent attendance record
- Strong sense of ethics
- Willing to take on added responsibility
- Decision making, and problem solving.
- Providing focus and direction to subordinates.
- Accuracy and attention to detail.
- Ensuring high levels of customer satisfaction.
- Bilingual: Spanish/English
Experience:
Columbia University (Sipa Students Affairs Office)…………………………………………………………………………06-07
Secretary
· Skilled in general office duties
· Answering phone calls
· Filing
· Preparing correspondence
· Maintain a positive attitude and enjoy helping students
Summer Youth Employment Program (SYEP)………………………………………06/01-08/01, 06/05-08/05, 06/09-08/09
PAL Counselor (Police Athletic League)
· Conducted recreation activities with groups in public, private, volunteer agencies or recreation facilities
· Organized and promoted activities such as arts and crafts and sports taking into account needs and interests of individual
members.
· Arranged for activity requirements, such as entertainment, and setting up equipment and decorations.
· Ascertained and interpreted group interests, evaluated equipment and facilities, and adapted activities to meet participant
needs.
· Scheduled facility activities and maintained record of programs.
· Explained principles, techniques, and safety procedures of facility activities to participants and demonstrated use of
material and equipment.
· Met and collaborated with agency personnel, community organizations, and other professional personnel to plan balanced
recreational programs for participants.
· Enforced rules and regulations of facilities, maintains discipline, and ensured safety.
· Greeted and introduced new arrivals to other guests, acquainted arrivals with facilities, and encouraged group participation.
Filenes Basement (Seasonal)……………………………………………………………………………………………………………
…………06-10
Sales Associate
· Sold men’s furnishings, such as neckties, shirts, belts, hats, and accessories.
· Advised customer on coordination of accessories based on knowledge of current fashions.
· Answered questions relating to fabrics and quality of merchandise.
· Described merchandise and explained use, operation, and care of merchandise to customers.
· Totaled purchases, received payments, made changes and processed credit transactions.
· Recommended and selected merchandise based on customer needs and desires.
· Fitted or assisted customers in trying on merchandise.
· Ticketed, arranged, and displayed merchandise to promote sales.
2. Swarovski Jewelry Company…………………………………………………………………………………………10-Present
Assistance Manager
· Help customers with their needs.
· Clean jewelry cases.
· Answering phone calls
· Utilize elevated levels of sales and service to maximize sales performance; meet sales goals
· Comply with all sales related policies and procedures
· Provide the highest level of customer service
· Assist in the maintenance of all inventory in the stockroom and on the selling floor
· Do repairs for customers
· Excellent customer service skills with the ability to deal with every kind of customer personality.
· Great interpersonal skills and friendly, courteous and polite nature.
· Flexible, open to ideas and willing to learn.
· Ability to work as part of a team. And motivate team to do better and develop great leadership.
Education:
Borough of Manhattan Community College
Liberal Arts (A.S.), 2003 –2005
Lehman College
Social Work (B.S.), 2011–2013
References furnished upon request.