1. SENIOR IT PROFESSIONAL, TARGETING SENIOR MANAGEMENT LEVEL ASSIGNMENTS IN:
IT- Operation and Strategy Management, Transformation Management
More than 18 years of comprehensive experience including 13 years in TOP IT MNCs handling Project
management, Operations and Support, Delivery Excellence, (Oracle) ERP Implementation and Service Delivery,
Business Process Management & Reengineering, Transition, Team Building and Transformation .
Solid Hands on experience in Initial 5 years of Core Engineering, including Greenfield Project Management,
Discreet & Process Manufacturing, Vendor Management, Supply Chain Management, Tool Room Operations,
Precision Manufacturing and Materials Management
Profile Summary
• Have started a Doctoral program of Research (Ph.D.) to develop “model for Perpetual continuous
improvement” utilizing the learning that the major cause of project failure is not what is measured or assessed
but often the organizational issues that are beyond the deliverables of a project. While interacting with CXOs,
acquired a hands on knowledge of the Key factors in the policy and in the political, socio-cultural and
environmental area, which have maximum impact on effective strategic leadership, human resources and inter-
organizational linkages. Pl. check following link for further details https://in.linkedin.com/in/manish-
shrivastva-21397179
• Handled team size from 30-200 and managed projects up to 500 million INR in the domains of Discrete and
Process manufacturing, Health and Telecom.
• In-depth knowledge of (Oracle) ERP application and the software development lifecycle from requirements
gathering to post-implementation production support.
Core Competencies
Project Management
(Oracle) ERP Application Implementation
Development, Upgrade, Roll-out, Support of SCM
modules.
Pre-Sales & Account Management
Business Operations
Resource Management
Audit & Quality Assurance
Corporate Social Responsibility
Business Finance
Security and Change Management
Risk Management
• As a delivery manager and also as a Delivery excellence Manager, developed the idea of automated
frame works while discussing with the Tools team towards improvement of monitoring functionality.
• As an ERP functional consultant, while mapping organizational requirements for developing and
implementing new processes and Methodologies, understood the big picture and learnt, how to employ
strategic thinking for shaping solutions to identify process re-engineering requirements against end to
end service provisioning.
• As part of team to Design and implement a comprehensive Quality Assurance program for the whole
account, to meet the requirements of all regulatory bodies, realized the missing links in the broken
process and conceptualized the design for an integrated data flow.
• As a Delivery Excellence Manager, while preparing the details for Look ahead meetings and P3 control
meetings, realized the handicap of management and its dependency on individuals and understood how
to provide strategic value add to reporting system
• Functioning as an Escalation Manager, Realized the key factors, impacting the team performance and
the shortcomings of HR approach.
• As a system integration Manager, learnt how to add strategic value to business processes and mitigate
critical risks from the perspective of both compliance and performance. Also, Identified and drove
continuous Improvement initiatives that resulted in quantitative and qualitative process improvements.
MANISH SHRIVASTAVA
Mobile: +91- 9958385588
E-Mail: manishri9@hotmail.com

2. Work Experience
Since Aug’08 working with IBM (India) (Global Business Services) as Delivery Manager / Track
Lead / Functional Lead - Oracle Application Projects
Accomplishments:
• Completed one of the biggest AMS transition as an offshore transition lead.
• Work with Practice Leads, and Practice Managers to workout best Response to RFP (request for proposal)
winning multimillion Dollar deals.
• Worked as SCM Hiring SPOC for Oracle Service line in India and accomplish fastest and highest team
augmentation.
• Won special appreciation for voluntary initiative for process improvement model for US client (largest
HCV manufacturer)
• Supporting the largest and one of the most critical project in IBM.
May’04 – Aug’08 worked with TATA Consultancy Services Ltd., Kolkata as Lead / Consultant
Accomplishments:
• Drove large scale program and won Best Team Award for one of the biggest upgrade of Oracle 11.9 in
GEHC as an Offshore Lead. Turned around status of team diversity and ticket volume to an
advantageous position by facilitating good communication and coordination thereby helping in leveraging
on collective knowledge
• Successfully mentored Six Sigma Green Belt candidates and tracked progression of DMAIC projects
• Played a stellar role in driving system improvement through improvement in operational process during
OPM Implementation in a public sector.
• Rendered extensive support to Quality Team, as Internal Project Auditor
• Conducted training and played mentor for batches of fresher
• First person in organization to be certified as Supply Chain Professional; mentored others to achieve the
same
• Conceptualized blue print, for better Risk Management thru improved interfacing and integration of the
Project Management Tool, for an internal project
Mar’03 – May’04 with POLARIS Software Labs Ltd., Gurgaon as Oracle Apps Functional Consultant
Accomplishments:
Support for e Biz Suite of Oracle application for the biggest global client.
Jun’02 – Mar’03 with NIIT (Technologies) Ltd., Mumbai as Principal Functional Consultant
Implementation of Oracle MFG / Planning modules for Oracle Application.
Previous Work Experience
Jun’97 – Apr’98 with Bridgestone ACC India Ltd., Pithampur, M.P. as Assistant Manager -
Materials
Accomplishments:
• Executed a Rs. 400 Crores Greenfield Project, as Key Member of Core Project Team
• Developed Steel Structural Work and handled procurement of Piping Layout for Process Plant
Oct’93 – May’97 worked with Crompton Greaves Ltd., Pithampur, and M.P as Materials Executive
Accomplishments:
• Took “Point Machine” from Development to Production stage. It is an Electromechanical Device used by
Indian Railways with 350 components requiring various raw materials like Casting, Forging, Steel, Sheet
Metal, Brass, Copper, Silver, Rubber, Plastic, etc.

3. • Reduced material cost down by 6% by identifying alternate vendors, introducing design changes and by
computerizing Stores Documentation
• Executed Process Improvement projects at vendor sites to reduce scrap and waste using Pareto
Analysis, Root Cause Analysis and Statistical Process Control (SPC)
Sep’92 – Feb’93 worked with Gajra Gears Ltd., Dewas, M.P. as Graduate Engineer Trainee - Tool
Room (Export Division)
Accomplishments:
• Undertook analysis of a complicated Computer Generated Report of an extreme Precision Machine
working at 0.5 micron precision and suggested corrective actions for highly precise & expensive tooling
• Got special appreciation for resolving the long pending undetected issue causing frequent saw breaking
of a Primary Metal Cutting Machine by observing a manufacturing defect that created extra torsion in the
blade and caused frequent breakages.
Education and Training
• Doctoral Research Program (Ph.D.)on Perpetual model for continuous improvement
• Bachelor of Engineering (Mechanical) from Jiwaji University in 1991
• Black Belt Certification in Lean Sigma
• Certified ITIL Continuous service improvement expert.
• Certified in corporate strategy and planning
• Certified supply chain Professional
• Certified Scrum Master
• Taking course on IBM Quality Ambassador
• PMP- Project Management Professional Training
• System Architecture training
Personal Details
Date of Birth: 28th
March 1969
Address: Flat 304, GH-13, Pelican Society, Sector 10 Gurgaon – 122001, Haryana
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