1. MUHAMMAD THAZHE PEEDIKAYIL
E-mail: tp.muhammad@gmail.com
Mob: +971 507059616
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Seeking assignment in Finance/Administration/Customer service to utilize my
skills and experience and to be part of a team and work dynamically towards the
growth of the organization and gain satisfaction and recognition thereof.
A hardworking, active, dynamic and result-oriented person with 7+ years of
rich experience in remittance operations, customer service and as teller with
reputed money exchange houses in UAE.
Bsc Computer Science Graduate with excellent computer skills.
Hold a valid UAE Driving License for Light Vehicles
A good team leader with excellent communication & interpersonal skills.
Well experienced in building relationship, customer service,& general
administration
• Branch Manager: M/s. Salim Exchange, AL QOUZ, DUBAI (Oct 2013-
Till date)
• Responsible for running day to day activities of the branch
• Ensures that quality customer service is provided and branch operations
are run efficiently within the policy
• Verifying all teller transactions (TTs , Western Union, Transfast Transactions)
• Checking and authorizing vouchers
• Closing teller cash at the end of day
• Verifying TT rates, sending TTs' to TT Department., handling and following
up all TT's issues with customer and TT Department.
• Ensuring profitability of branch and achieving budgeted targets
• Handling customer complaints and ensure quality customer service
• Ensure that all transactions are complying with UAE Central Bank
regulations as well as correspondent Banks requirements and internal
policies
• Operations Executive/Teller, M/s. Redha Al Ansari Exchange. Dubai, UAE
(Sep 2007- July 2013
Updating TT selling rate to branches across UAE.
Processing of TT and uploading in correspondent Banks Website.
Muhammad Thazhe Peedikayil
Professional Experience
Career Objective
Profile Summary
2. Check the status of the uploaded transactions in the correspondent Banks’
website on regular basis.
Prepare status of the rejected/returned transactions and inform the branches
accordingly in order to reissue with correct details or to refund to the
remitter.
Check and process E-mails from the correspondent banks.
Regularly check the available funds with the correspondent Banks and instruct
the treasury department to transfer adequate funds to the Nostro A/C of the
correspondent Banks and make sure sufficient funds are available in VOSTRO
A/C before releasing the payments to the correspondent banks.
Instruct the chief dealer to make deal with the correspondent banks for
equivalent of US Dollar transferred to their NOSTRO A/C.
Liaise and coordinate with 32 branches about customer enquiries, follow up
with correspondent Banks and provide the status of the transactions to the
customers.
Ensure that all the transactions are complying with UAE Central Bank
regulations as well as correspondent Banks requirements and internal policies.
Co-ordinate with the branches to make sure necessary documents are taken
from the customers for bulk amount transfer to prevent Anti Money
Laundering.
Attend the customer over the counter to issue Demand Draft/Telex Transfer,
credit card payments, western union transfers, National bonds, ezetop, WPS
payments, DU payment, Inter branch transfers, local bank deposits, Cash
Advance against Credit Cards and NOL card and Salik recharges.
Anti-Money Laundering (AML) Seminar conducted by Redha Al Ansari Exchange in
2008, 2009,2010,2011 and 2012
Master of Business Administration (Finance) – Currently pursuing
(Annamalai University-India)
• Bachelor Degree in computer Science (BSc), Calicut University, India
(2002-2005)
• Pursued Diploma in Computer Hardware and Networking ,Bangalore,
India
Nationality : Indian
Muhammad Thazhe Peedikayil
Seminar Attended
Educational Qualification
Personal Details
3. Date of Birth : 01-06-1984
Languages : English /Hindi/Malayalam and
Basic Arabic
Visa Status : Employment
Muhammad Thazhe Peedikayil