1. Mohamed Hafez Mohamed.
Personal Data
• Gender : Male
• Marital Status : Married
• Birth Date : 18/1/1985
• nationality : Egyptian
• Military Status: Completed
• Address : 12 Tala Street, Salah El Din Square, Cairo, Egypt
• Mobile number: 01000396000
• Email: Moh.Hafez.1985@gmail.com
Objective
Seeking an opportunity at your famous & reputable organization, whereby I will utilize my academic
background and experience. This opportunity will allow further progress and professional growth in my
career.
Education
Bachelor of Commerce
Banha University, Zakazeq, Egypt, June 2006
 Major: Accounting English Section 
 Grade: Good. 
General Secondary Education
Nefertari Language Schools, Cairo, Egypt, June 2002

2. Computer Skills
Tools
MS Office XP,2007, 2010 pro (Outlook, Word, Excel, PowerPoint)
Operating Systems
Windows 98, XP, Vista, 7
Social Networking:
Internet Surfing, Facebook, Twitter.
Professional Experience
Recent Professional Experience
Operations Coordinator (BACK OFFICE), November 2006–Present, ARAB
BANKING CORPORATION-EGYPT (ABC BANK)
Operations Coordinator (BACK OFFICE)
 Work on issuing of LG and other procedures like (Increasing, Decreasing, Extension, Amendments and
Cancellation) with coordination with the Trade finance center.
 Prepare all the LC cases and check it (Import and Export and Form 4 and other type of trade finance
operations) with coordination with the trade finance center.
 Receive Outgoing Transfers instructions, send them to the central operation, review the swift transfers and
ensuring that they are related to our client’s business.
 Execute internal transfers between accounts in the same branch or in different branches. 
 Receive Cheques and Bills from clients, Send them to the Central Operations and follow up its collection .
 Responsible for all tasks related to the pension cheques.
 Handle Cheques payment presented through branches or Central Operations.
 Issuing Bank Drafts and Payable Cheques 
 Execute Visa Standing Instructions. 
 Execute standing instruction (Internal transfer – outgoing transfer)
 Receive checks stop payments request & set instructions to stop the payment, follow-up the due dates of
the checks stop paid & credit the face value of the check into separate blocked account.

 Responsible for all tasks related to general accounting like debit, credit, transfer and settlement all general
ledger accounts. 
 Revision of Branch's Balance Sheets. 
 General Accounts. 
 Balancing Branches Accounts. 
 Generating the monthly reports regarding the L/G's and L/C's. 
 Executing internal foreign exchange transaction. 
 Adjust any suspense/wrong transaction through the ATM.
 Control the various accounting activities of the branch within established policies and procedures.
 Follow all ABC and CBE procedures and transactions to ensure procedural compliance.

3. Replacing Operation Manager for the below
 Ensuring that all transaction are in adherence with AML and CBE regulations.
 Supervising the teller while closing the vault.
 Manage all ATM assignments i.e. checking balances ,Replenishing ,solving problems in coordination with the
IT or NCR
 Responsible for the pin codes concerning Debit Cards and Credit Cards.

Teller in cash department
 Receive cash deposit in current account, saving account and visa card from customers. 
 Handle and count cash withdrawals from current and saving accounts. 
Customer Service and Retail Officer
 Preparing weekly and monthly Reports. 
 Handling and solving customers Complains. 
 Issuing Cheque books for our clients. 
 Daily Sales and Marketing Reports. 
 Issuing Time Deposits and Certificates. 
Trainings/Courses
2007
Accounting and Accounting standards in banks
2008
Retail Banking Services-Introduction
2008
Swift Correspondence – Transfers: Clients and Banks
2008
Introduction to Documentary Credits and Letters of Guarantee
2013
Anti-Money Laundering and combating the financing of Terrorism- Workshop
Languages
English
 Fluent 
French 
 Fair 
Arabic 
 Mother Tongue 
Other Skills

4. Soft Skills
 Highly Proactive 
 Quality Oriented Initiative Self-Motivated with High Communication Skills 
 Acts Smoothly Under Work Pressure. 
References
Available upon request