Session on Career Opportunities in Airlines Industry Md.Shaifullar Rabbi, Tourism Educator & Consultant

1. Career Opportunities in Airlines Industry

2. Speaker Profile:
Md. Shaifullar Rabbi
Tourism Educator & Consultant
Professional Experiences
Coordinator & Lecturer- Dept. of Tourism &
Hospitality Management, Daffodil Institute of
IT(Affiliated National University)
Assessor -Bangladesh Technical Education Board
(Ticketing and Reservation)
Guest Trainer - Sheikh Hasina National Institute of
Youth Development
GuestTrainer - ATABTourismTraining Institute
GuestTrainer- HB AviationTraining Center
Guest Trainer - Bangladesh Hotel Management
TourismTraining Institute
Former Manager sales - Mamun Air Service (IATA
Travel Agency)
Founder –Travel Memoria
Educational Qualifications
MBA & BBA-Major in Tourism & Hospitality
Management, University of Dhaka.
Certified NTVQF Level -4/Assessor Part (Ticketing
And Reservation)
Completed Diploma Course in Travel Agency &
Tour Operation Management
Certified NTVQF Level 2 Course entitled Ticketing
& Reservation
Certified NTVQF Level 1 Course entitled Tour
Guiding

3. Airlines
An airline is a
company that
provides air
transport services
for travelling
passengers and
freight.

4. Airlines Industry
• The airline industry encompasses a wide
range of businesses, called airlines, which
offer air transport services for paying
customers or business partners. These air
transport services are provided for both
human travelers and cargo, and are most
commonly offered via jets, although some
airlines also use helicopters.
• Airlines may offer scheduled and/or chartered
services and the airline industry forms a key
part of the wider travel industry, providing
customers with the ability to purchase seats
on flights and travel to different parts of the
world. The airline industry offers a variety of
career paths, including pilots, flight
attendants and ground crew.

5. Global Airline Market: 2019
Passenger Numbers
•As per IATA, passenger numbers are expected to rise from 4.34
billion passengers in 2018 to 4.59 billion passengers in 2019.
Revenue and Profits
•The overall revenue is expected to rise from $824 billion in 2018 to
$885 billion in 2019.
•Global airline industry net profits will reach $35.5 billion in 2019,
increasing from $32.3 billion in 2018.

6. Employment
The aviation industry supports 87.7 million jobs around the world, either directly within the industry or,
supported through the industry's supply chain, employees' spending and in the aviation-enabled tourism
sector.
11.3 million direct jobs
• Around 11.3 million people work in the aviation industry directly.These jobs are:
• Airport operators: 648,000 (work for the airport operator)
• Other airport-based roles: 5.5 million (retail, car rental, customs and immigration, freight forwarders and
catering)
• Airlines: 3.6 million (flight and cabin crews, executives, ground services, check-in, training, maintenance
staff)
• Civil aerospace: 1.3 million (engineers and designers of civil aircraft, engines and components)
• Air navigation service providers: 237,000 (air traffic controllers, executives)
• These jobs are, on average, 4.3 times more productive than average jobs in the economy.
Source- https://aviationbenefits.org/economic-growth/supporting-employment/

7. 18.1 million indirect jobs
• Over 18.1 million jobs globally are supported by aviation indirectly, through the air
transport industry's purchase of goods and services.
• These include suppliers to the air transport industry, for example fuel suppliers,
construction companies, suppliers of aircraft components, manufacturers of goods
sold in airports, and a variety of business support roles, like call centres, IT and
accountancy.
13.5 million induced jobs
• Air transport industry employees (direct and indirect) support 13.5 million induced
jobs globally, using their income to purchase goods and services for themselves.
Their spending power supports jobs in retail, consumer goods, and a range of
service industries such as banks and restaurants.
44.8 million jobs in tourism
• Tourism is fast becoming the world's largest industry, and air transport plays a
vital role. Conservative estimates suggest that aviation supports 44.8 million jobs
within tourism.

8. Areas of Service
The airline industry
can be separated
into four categories
by the U.S.
Department of
Transportation
(DOT):
•International
•National
•Regional

9. Catch your Career in Airlines Industry
• Airport Service
• Customer Service
• Call Centre
• AirTraffic Control
• Sales & Marketing
• GDS reservation Systems
• IATA,ICAO
• Reservation Officer
• Ground Handling
• Cabin Crew
• Air Hostage
• Travel Service
• GSA service