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WelcometoTrainingSessionon
SabreReservationSystem:
Reservation&Ticketing
BasicandAdvance
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Md Shaifullar Rabbi
Assistant Manager
Customer Support and Training Department
Sabre Travel Network Bangladesh Limited
BBA & MBA
Major in Tourism and Hospitality Management
Faculty of Business Studies
University of Dhaka
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
SABRE
Corporation
➢Sabre is a leading software and technology company that powers
the global travel industry. With decades of revolutionary firsts,
our team of experts drive innovation and ingenuity across the
travel ecosystem. Sabre partners with airlines, hoteliers,
agencies and other travel partners to retail, distribute and fulfill
travel.
▪ Our technology is the intelligence behind mobile apps, airport
check-in kiosks, online travel sites, airline and hotel reservation
networks, travel agent terminals, and scores of other travel
solutions. Positioned at the center of the travel ecosystem, our
platform enables our customers to connect people with
experiences that matter in their lives.
▪ Dating back to 1960, Sabre was born out of a joint initiative
between American Airlines and IBM to create the world’s first
computerized airline reservation system. We have since evolved
into a technology ecosystem that touches almost every stage of a
traveler’s experience.
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Industries
▪ 1. Airlines- Full service carrier
▪ 2. Airlines- Low cost carrier
▪ 3. Online Travel Agencies
▪ 4. Leisure Travel Agencies
▪ 5. Travel Management Companies
▪ 6. Corporate Travel Buyers
▪ 7. Car Rental Companies
▪ 8. Rail Providers
▪ 9. Tour Operators
▪ 10. Lodgings
▪ 11. Developers
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Sabre
GlobalDistribution
System
▪ Sabre Global Distribution System, owned by Sabre
Corporation, is a travel reservation system used by travel
agents and companies to search, price, book, and ticket
travel services provided by airlines, hotels, car rental
companies, rail providers and tour operators. Originally
developed by American Airlines with the assistance
of IBM in 1960, the booking service became available for
use by external travel agents in 1976 and became
independent of the airline in March 2000.
The system's parent company is organized into three business
units:
▪ Sabre Travel Network: global distribution system
▪ Sabre Airline Solutions: airline technology
▪ Sabre Hospitality Solutions: hotel technology solutions
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
SABRE
Bangladesh
▪ Sabre Bangladesh was incorporated in 2003 as a private limited
company jointly owned by Biman Bangladesh Airlines Limited
and Sabre Asia Pacific Pte Ltd. It supports domestic and
international airlines and local travel agencies in various areas
including ticket reservation and other ancillary services. Sabre
Bangladesh has a strong network across the country, with
presence in Dhaka, Chittagong and Sylhet.
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Basic:
Core
Functionality
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
SabreRed360
Keyboard
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Sabre
PNR
Elements
Command Action
1 Availability
0 Seat Sell
- Name Insert
9 Agency /Phone
7 Ticketing
6 Received
ER
IR
End of Transaction
Ignore and Retrieve
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
CORE FUNCTIONALITY
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
ENCODE&DECODE
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
PNRCreation
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Exercise1
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Exercise2
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
SPECIALMEALTABLE
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
PNRDIVIDE
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
PASSPORT,
VISA,CONTACT
ADDRESSPASS
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
FOLLOWTHE
BELOWSTEPSFOR
DOCS,DOCO&
DOCA FROMAPIS
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
OTHER
MESSAGES
PASS
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
PNRCREATION
FORBIMAN
BANGLADESH
997(BG)
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
ThingstoKnow
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Fare&
Ticketing
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Fare&Ticketing
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Ticketing
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
RE-ISSUANCE
WITH ADC
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
RE-ISSUANCE
WITH NOADC
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
PARTIAL
RE-ISSUANCE
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
ThingstoKnow
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
ToprocessAuto
RefundinSabre
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Sales
Report
Generate
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
ToprocessAuto
partialrefundon
Re-issueTKT
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
ToprocessAuto
RefundPREV
FlownSegs
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Toprocess
Autorefundon
Re-issueTKT
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Toprocess
Manualpartial
refundonRe-
issueTKT
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Toprocess
Autorefundon
Re-issueTKT
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
JRMASK
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
EMDProcess
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
Thank you
Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh

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