Content What is business communication importance Ways to improve communication How to become a good listener and Speaker

2. Communication
“Communication is the transfer of
Information from one person to
another .It is a way of reaching
Others by transmitting ideas ,
Feelings , thoughts , facts and
Values.”
Newstrom & Keith Davis

3.  Define goals and expectations
 Clearly deliver your message
 Choose your medium carefully
 Keep everyone involved.

4.  Be a good Listener.
 Use Social Media
 Practice.
 Tailor Your Message to your audience
 Pronounce your words correctly.
 Facial Expression
 Use gestures
 Maintain Eye Contact.
 Be aware of what your body is saying

6. Use Social Media
The aim of this study are to
Compare English speaking skills
before and after learning through
skype and English speaking
confidence .
 Speaking 24.com

8. Tailor Your Message to
your audience.
 What kind of background do they have ?
 Are they well educated?
 What are they sceptical about?
 Are they part of a professional ?


9. Pronounce your words
correctly.
 Learn to listen.
 Notice how your mouth and
lips move.
 Pay attention to your tongue.
 Break words down into
sounds
 Add stress to sounds and
words.
 Record yourself.

10. .

11. Use Gestures
 Thumbs up
 Pointing
 Yawning
 Making a fist

12. Maintain Eye Contact.
Maintaining appropriate
eye contact when
speaking with others
helps communication