Marie Louise Smith has over 30 years of experience in financial services and marketing roles. She currently works as a Senior Complaints Handler and in New Product Development at Teachers Assurance in Bournemouth. Prior to this, she held various roles such as Marketing Executive, Financial Promotions Officer, and Project Coordinator at other financial institutions from 1992 to 2006. She took a career break from 2003 to 2006 to spend time with her three children.

1. CURRICULUM VITAE
Name: Marie Louise Smith
Address: 12 Linwood Road
Bournemouth, BH9 1DW
Date of Birth: 24 May 1965
Qualifications: 9 “O” Levels (including Mathematics and English)
2 “A” Levels (English and French)
1 “AS” Level (Creative Writing)
Financial Planning Certificates (1, 2 and 3)
Career History: 2006 to date: Teachers Assurance, Bournemouth
Financial Promotions Officer
Senior Complaints Handler
New Business Monitoring (Advised/Non-advised)
Financial Sanctions
New Product Development team member (Compliance)
Monitoring Regulatory Updates and providing Management
reports identifying trends and recommendations for
improvements/changes/compliance with new regulation
Gap Analyses based on FCA/PRA Discussion papers
1992-2003: Frizzell and Latterly Liverpool Victoria
1992-1994 - Project co-ordinator (business re-engineering
project)
1994-1998 - Marketing Executive/Copywriter
1998-2001 - Financial Promotions Officer
Product Development Co-ordinator
for the implementation of ISAs
2001-2003 - Contractor – Rebranding acquired books
Change of Regulator Project
Ad-hoc project work
2003.2006 Career break to spend time with my 3 children

2. 1990.1992 Guardian Royal Exchange, London
Corporate Events Organiser/PR Executive
Personal Assistant to National Sales Manager
1986.1990 Ministry of Defence, Portland Naval Base
Personal Assistant to the Head of Underwater
Weapons and Sonar Division (Research Base)
1984.1986 Sheffield Children’s Hospital
Personal Assistant to Consultant Geneticist
Hobbies: Hill walking
Travelling
Reading
Spending time with my 3 teenage children
Date: 2nd
January 2015