This document discusses effective communication techniques for IT professionals. It covers business communication skills, workplace etiquette, professional image, and formal communication. Business communication skills help create a positive work atmosphere and morale. Workplace etiquette regulates interpersonal relationships through mutual respect and avoiding conflicts. Maintaining a professional image boosts confidence, and formal communication allows one to better persuade colleagues during negotiations.

1. EFFECTIVE COMMUNICATION TECH IN IT
BUSINESS COMMUNICATION SKILLS，WORKPLACE ETIQUETTE，PROFESSIONAL IMAGE，FORMAL COMMUNICATION

2. AGENDA
 Business Communication Skills
 This creates a strong positive atmosphere at
work and builds positive team morale.
 Workplace Etiquette
 Workplace etiquette is the bond of workplace
communication. It is the regulator of
interpersonal relationship. People in
interpersonal communication according to
etiquette norms to do, is to help each other's
mutual respect, mutual relations of friendly
establishment, can avoid or ease the
unnecessary conflict and contradiction.
 Professional image
 Reflect people professionalism in the field, a
good image can increase a person's confidence
 Formal Communication
 Can help people to express better. Even expand from
workplace communication to business negotiations to
better persuade and influence colleagues or partners.

3.  Be good at looking the other person in the eye.
 Be good at choosing conversation opportunities.
 Always remember the purpose of the conversation.
BUSINESS
COMMUNICATION
SKILLS

4. WORKPLACE ETIQUETTE
 Learn to listen.
 Smile.
 Be specific in your compliments.

5. PROFESSIONAL IMAGE
 Learn to control your rebellious emotions.
 Properly handle your relationship with your superiors
and subordinates.
 Remember people's names quickly.

6.  Use more "we" and less personal.
 Think clearly in your head before you say something.
 Don't disturb people when you're on vacation.
 Check emails often.
FORMAL
COMMUNICATION

7. CONCLUSION
National Domestic International

8. REFERENCES

9. THANK YOU
L