Communication in the Work PlaceVOCABULARY:Smooth operation/running: with limited or no conflictColleagues: a person with who one worksWhilst: another word for while (a period of time)CV: Curriculum VitaeInterpersonal relationships: connection between two individualsSocial events: An event characteristic of persons forming groupsContradictory: mutually opposed or inconsistentSole: onlyThe vast majority of job advertscall for “good communicationskills”. It is a term that is used regularly in the workplace yet very fewpeople understand this expression in full.Communication is interaction and is vital in business; perhaps moreso than anywhere else. Communication is the thing that ensuressmooth operation between staff members, employers and clients.Employers need to use excellent communication skills in order to getthe very best out of their employees. Employees need to usecommunication skills when talking to clients as well as colleaguesand employers.Communication doesn’t always refer to conversation. There aremany ways in which you will need to communicate whilst at work.Written communication is often forgotten about when applying fora job. Your CV, for example, is a form of communication. This is whyit is so important that it is well written and grammatically correct.At some point when working in an office environment, you will mostlikely have to write emails and/or letters. You should ensure thatthese always look and sound professional. Take your time with thesesorts of tasks as the finished articles will be a direct refection on yourwriting skills and grammatical accuracy.Another form of communication is that between employees. Some
employers discourage interpersonal relationships among employees however it is only natural to make friends at work. Regardless of how good you are at your job, if you don’t form at least basic relationships with those around you, it will ultimately affect your success. Bad communication leads to misunderstandings. Many employers organize social events to encourage good communication between staff members. In order for companies to succeed, communication between them and their clients has to be perfect. To ensure that business continues to flow, a company’s clients have to be able to trust them implicitly. This can never be the case if there is any miscommunication. Clients will feel unsafe if they are receiving contradictory information from more than once source. Many companies decide that is a good idea to hire a “Head of Communication”. This person will be the sole point of contact for all clients. This removes any opportunity for misunderstanding as all communication runs through one person. In conclusion, communication in the workplace is a key element of any company. It ensures the smooth running of the day to day business and guarantees that employees feel happy and secure.