1. Francisca Lillian Arizala
281 Whitney St. Chula Vista, CA. 91910
619-765-8793/619-852-2480
California Drivers License# D3971982
Locksmith License# LOC 12875
arizala.francisca@yahoo.com
Summary of Qualifications: I have been in the Locksmith field for over 10 years and a Manager
for 6 years. I have very strong customer-focus skills, and organization skills. I am results-
oriented, high-energy, hands-on professional, excellent interpersonal skills, ability to work well
with others, in both supervisory and support staff roles. I am experienced in Microsoft Office,
Excel, and Word. I am a highly motivated, accustomed to working in fast-paced environments
with the ability to think quickly and successfully handle any customer. I will provide daily
reports and status of the job. I will help to improve customer communication, inventory
accuracy, and production control.
Major strengths include strong leadership, excellent communication skills, competent, strong
team player, attention to detail, dutiful respect for compliance in all regulated environments, as
well as supervisory skills including termination, scheduling, training, and other administrative
tasks. I enjoy researching, working with manufactures, subcontractors, and suppliers.
Employment: Alcatraz Locksmith
416 Broadway, Chula Vista, CA. 91910
619-426-1800
Started January 2005 to Present
Title: Locksmith Technician/Store front Manager
Duties: Open and close store front, answer phones, make, place, orders online and over the
phone. I do the inventory for the store and work vans. I developed strong relationships with
established customers and accounts while acquiring new ones. I work with manufactures,
suppliers, and other companies, that we do business with, on a weekly scheduled to compare
prices, find new tools or items that can be use to help save the company time and money. I teach
new employees their duties and responsibilities. Make sure employees are using the correct tools
for the job. Ensuring that safety tools are being used at all times. Schedule a monthly meeting to
discuss any areas that needs improvement, ways to save money, and or make more profits for the
company. I sell and work on high security lock systems, safes, key control systems, IC core
cylinders, mortis locks, plunger locks, cabinet locks, filing locks, keyless entry locks, door
closers, panic bars, exit devices, key pad locks, lever sets, ignition cylinders, automotive door
locks, trunk locks, transponder keys, fobs, Lexus brain reflash, window bars and heavy
deadbolts. I repair, adjust or replace damage door locks, ignitions, cylinders, remotes, and keys.
Assist clients in changing lock combinations by inserting new pins into lock cylinder. Design
and develop master key systems for industry, subcontractors, banks, governments, power plants,
manufacturing plants, ware houses, schools, apartment companies, real estate companies, and
church’s. Install and repair electric strikes and electronic security hardware. Some service on

2. changing combinations on safes and vault doors. I program transponder keys and remote fobs for
vehicles.
Employment History: Jack in the Box
1408 3rd. Ave. Chula Vista, CA. 91911
Started May 2002-2005
Job title: Manager/Shift leader
Duties: I worked for this company for 3 12 years. I started as an employee and worked my way
up in 1 year to manager. I stayed in that position for 2 years. I handled customer service,
complaints, and refunds. I passed all inspections from health department to corporate
inspections. Made sure everyone was following food safety rules. I always had the store cleaned
and stocked for the next shift. I was in charge of store inventory. I gave out brakes, assigned
registers to employees, and counted the registers. I followed and relay and designate all duties
required for the day and any scheduled tasks required for myself and team members.
Employment History: Over the Border
Main St. Chula Vista, CA. 91911
Started 2005
Job title: Server
Duties: I made, served drinks, collected money, make sure everyone is safe or even called cabs
for customers. Cleaned up, stocked, and did inventory for this business.
Licensed in California as a Locksmith
Education: Castle Park High School 1998-2002
Certified: In food safety, handling, cross contamination, management, master key systems.
Skills: Customer service, Spanish speaking, team player, hard worker, focus, dedicated, fast
learner, excellent communication skills, excellent self starter and problem solver.
Specializing in general-hardware installation, key blank recognition and duplication, automotive
vehicle programming.