1. Lauren Marie Credland
194 Harrowby Lane
Grantham
Lincolnshire
NG31 9NL
Mobile: 07522184550
E-mail:xloz_2006x@hotmail.co.uk
Personal Statement:
I am a 22 year old Female, currently living in Grantham. I consider myself to be
a punctual, compassionate, wellorganised, trustworthy, welldriven and
confident person who enjoys a challenge. With a background in the caring,
public and financial sectors. I feel that I am an approachableperson with a
desire to put other people's needs first.
Education:
Grantham Church HighSchool 2005-2010
Maths: D
English: C/B (Media Studies)
Science: BTEC awarded distinction
Religious Studies: B
BTEC distinction in business studies
BTEC distinction in childcare learning and development
BTEC distinction in health and social care
City and guilds Level 1 and 2 in Hairdressing and basic barbering skills
Grantham College 2010-2013
During college I studied VTCT NVQ Levels 1,2 and 3 in Women's Hairdressing
and basic beauty therapy. Along with basic functional skills in Information and
communication technology, healthy and safety, and mathematics.

2. Previous Work:
Company Name: Bloomsbury
Home Care LTD.
Job Title:Care assistant.
August 2013 - April 2014
Working with vulnerablepeople who have different needs to assistthem with
day to day living and preparation for the day ahead, this role involved me
helping to carry outpersonalhygiene requirements, meal preparation, mobility
and helping to continue a comfortableand safe life at home.
Company Name: Atrium
(Grantham)
Job Title:Assistant
Supervisor/Waitress
May 2014 - August 2014
Working in this industry as a waitress, to then assistant supervisor I was
Customer facing, dealing with the public, money and orders along with handling
any complaints and ensuring these were resolved effectively. I also had to
ensure that myself and staff members were adhering to health and safety and
hygiene requirements. Being in chargeof opening and closing of the pub as well
as cashing up at the end of the night.
Company Name: PayPlan
Job Title:Debt Advisor
September 2014 –Present
Working within a family run company and a busy officeenvironment, dealing
with clients on a daily basis to help with their financial difficultly and continue
to maintain a reasonableliving standard. Dealing with complaints, adhering to
policies and procedures as well as helping vulnerable clients. As well as
providing supportto my colleagues.
Personal Skills:

3. • Computing: Word processing, using databases, spreadsheets, the
Internetand E-mails
• Flexibility: Able to adapt to changes, Unsociable hours, various
environments and shiftwork I am happy with
• Driving: I havea Full, Clean UK driving license held for 3 years.
• Verbal Communication: Able to express my ideas clearly.
• Teamwork: Able to work confidently within a group, However I am
equally suited to working solo and on my own initiative
Lauren Marie Credland
194 Harrowby Lane
Grantham
Lincolnshire
NG31 9NL
07522184550
xloz_2006x@hotmail.co.uk
Dear employer regarding any possible job vacancies,
Here are some of my key strengths that I could bring to a possible vacancy.
• Disciplined.
• Punctual.
• An excellent communicator.
• Highly motivated.
• Previous experience with customer service and working with vulnerable people.
• Computer literate.
• Full clean driving license held for 3 years.
Thank you for your consideration.
Yours Sincerely,
Lauren.