1. KRISTEN CARTER GATES
Denton, TX 76210 ● kcarter422@yahoo.com ● (940) 453-6685
OBJECTIVE
I am an experiencedbusinessprofessional withmore than13 years’experienceinpurchasing,logistics,
warehousing, contracts,financing,exportation, andemployee management.
AREAS OF STRENGTH & EXPERTISE
● Analytical Skills ● Dependable ● Organized
● BusinessManagementSkills ● DomesticProcurement ● Proactive
● CoachingSkills ● Flexible/Adaptability ● ProblemSolving
● CommunicationSkills ● Handle sensitivesituations ● Resolve conflicts
● Creative Thinker ● High pace/stressenvironments ● Self Starter
● CustomerService ● International Procurement ● Team Player
● DecisionMaking ● Motivator
SOFTWARE EXPERTISE
● COPS ● MicrosoftOutlook ● Premisys
● Dispatch1 ● MicrosoftPowerPoint ● SAP
● Microsoft Access ● MicrosoftWord ● SRM
● Microsoft Excel ● PeopleSoft ● Workbrain
PROFESSIONAL EXPERTISE
Supervisorof Procurement November2009 - Present
VerizonSupplyChain Irving, TX
● Collaboratedwithglobal cross-functionalteamtodeveloporderprocessingmatrix,whichallowedeach
global teamto processordersmore efficiently withfewerdelays.
● Managed teamthat produced$1.4M incost savingsbyrejectingduplicate orders,validatingcorrectparts,
and ensuringequipmentisreturnedoncancelledorders.
● Assisted withgrouptransitionsandsystemconversions,toensure efficiently,andeffectivecut-overs.
● Withinfirstyearof LatinAmericaprocurementteamtoreportto me reducedopenpurchase orderlinesby89%.
● Implementedprocesstoissue purchase ordersinLatinAmericainsteadof invoice payment,withthisnewprocess
workloadincreasedfrom$14.9M to $26.5M.
● Audited521 exportedorderstoverifysoftware thatwasinstalledonthe order,noting5 of these ordershad
incorrectsoftware.
● Collaboratedwithseniorconsultanttocreate Dispatch1 purchase orderstatusreport,whichallowedfor
automationof the report,and elevatedbandwidth.
● Createda returnmaterial reportthat allowedprocurementtotrackand receivedover$1,300,000 worth of credits
from vendorsforreturnedmaterial forarate of 94%.
● Managed a projectthat was over$17,000,000 in equipmentandservices.Ensuredall equipmentwasordered,
tracked,delivered,andstagedbywarehouse.
● Direct andCoordinate activitiesof employeeengagedinbuying,selling,anddistributingmaterialstocustomers.
● Define performance metricsforyearlymeasurementfor employee.
● Developandworkwithmyteam to motivate employee todoan excellentjob,totake pride intheirwork,and
to pursue internal careerbuildingtrainingprograms.

2. Specialistof Procurement June 2008 – November2009
VerizonSupplyChain Irving, TX
● Responsible forcreatingpurchase ordersinGTEAMS, and COPSforPremieraccounts,submittingthemtovendors
CiscoSystem,andNortel Networks,andprovidingorderstatustocustomers.
● CollaboratedwithSalesteam,Accounting,andexternalvendorstoresolve anypricingdiscrepanciestoensure
timely purchase ordercreations,and payments.
● Conferwithsalesteam,andvendorstovalidate additionaldiscounts,andconfigurationstoensure accurate order
processing.
● Runand monitorreportsto ensure yearlymetricsare beingmetthroughoutthe year.
● Assistedseniorconsultantinresolvingpastfinancial inaccuracywhichwasreportedbacktothe financial team.
● Maintainedoncall dutyseveral timesthroughoutthe year,whereIacceptedcallsfromcustomersthathad down
sites,andneededequipmentdeliveredimmediatelysotheycangetup and runningagain.
● Coordinatedordermanagementcallstohelppurchasingandordermanagementworktogethertobecome more
efficientwhenprocessingorders.
● Successfullysatincharge for supervisor,efficientlyhandlingescalationsduringhighperiodsof visibility,suchas,
vendorquarter,andfiscal yearends.
Analyst of Procurement April 2006 – June 2008
VerizonSupplyChain Irving, TX
● Responsible forcreatingpurchase ordersinGTEAMS,COPS,andDispatch1, submittingthemtovendors
CiscoSystem,andNortel Networks,andprovidingorderstatustocustomers.
● CollaboratedwithSalesteam,Accounting,andexternalvendorstoresolve anypricingdiscrepanciestoensure
timelypayment.
● Conferwithsales,andvendorstodiscussdefectivegoodsanddetermine acorrective actionplan.
● Maintainedoncall dutyseveral timesthroughoutthe year,whereIacceptedcallsfromcustomersthathad down
sites,andneededequipmentdeliveredimmediatelysotheycangetup and runningagain.
● Successfullysatincharge for supervisorduringtheirleave of absence,efficientlyhandlingescalations.
Administrator of Procurement May 2005 – April 2006
VerizonSupplyChain Irving, TX
● Responsible forcreatingpurchase ordersinPeopleSoft,GTEAMS,andCOPS,and submittingthemtovendors
CiscoSystem,andNortel Networks.
● CollaboratedwithSalesteam,Accounting,andexternalvendorstoresolve anypricingdiscrepanciestoensure
timelypayment.
● Conferwithsales,andvendorstodiscussdefectivegoodsanddetermine acorrective actionplan.
EDUCATION
MBA Master of BusinessAdministrationDegree 2014
TexasWoman’sUniversity Denton,TX
BBA Bachelor of BusinessAdministrationDegree 2009
TexasWoman’sUniversity Denton,TX
High School Diploma 1999
BillyRyanHighSchool Denton,TX