The Kordeva Customer Relationship Management (CRM) Solution is all about reaching out to prospects at the right moment. It helps establish a healthy customer relation with existing prospects and close more deals in a better way. Managing team progress was never easier
3. 3
end to end
customer
management
Kordeva CRM unifies customer-facing teams with a single all-in-one software and
provides them with visibility of every customer with respect to business processes.
Empower your teams with the technology they need to give your customers a better
experience.
01
4. 4
FIND THE BEST SALES LEADS ACCOUNTS & INVOICING
Surface your high potential leads -- those who are
ready for a purchase looking at their behaviour. Sort
prospects by website, email, product, contact statuses.
Know who to follow up with and when.
Create Deals and Contracts from within the system.
Manage all customer payments, accounts receivables
under one roof. Set sales targets for your teams from
within the system.
TICKETING BUILT-IN PHONE
Manage ticketing for all products, customers and
employee roles to ensure a smooth ticket management
system. Keep records of a customers previous tickets,
complains and inquiries.
Make more calls, send targeted emails and get in
touch with your prospects from within Kordeva CRM.
Log all your calls & communications to keep a healthy
customer relationship.
HOW CAN KORDEVA CRM HELP MY BUSINESS ?
_
The Kordeva Customer Relationship Management (CRM) Solution is all about reaching out to
prospects at the right moment. It helps establish a healthy customer relation with existing
prospects and close more deals in a better way. Managing team progress was never easier.
01
03
02
04
5. 5
02
IN-DEPTH REPORTING CLOUD READY SOLUTION
All user roles get report dashboards to monitor team
progress, view KPI's and how they're performing.
Management and Accountants enjoy extensively
detailed reports from the view of just one dashboard.
Manage all your teams from a beach in Hawaii using
the extensive manager dashboard. No costs to setup
infrastructure for Kordeva. A decent desktop or mobile
phone is all your team needs to work on their tasks.
INTEGRATIONS
Integrate the Kordeva CRM with your existing software
to create easier transition and value for money for
existing solutions your company has.
05
07
06
6. 6
SUPPORT DATA OWNERSHIP UP-TIME
Our customer support
representatives are available on
phone and via email round the
clock.*
*Depending on the contract details
All data being added on the system
will remain the property of the
client company and the customer
reserves the right to get backups of
all their databases.
Our server provide a 99.9% uptime
for your business needs. Any and all
downtimes are communicated with
the customer on top priority.
DATA SECURITY BACKUPS SPEED OPTIMIZATION
All your personal data gets stored
on state of the art Microsoft Azure
or AWS cloud platforms with access
levels strictly guarded for each user
role.
All our customer data is backedup
on a weekly basis and kept on
separate servers across the globe
ensuring data loss prevention.
Our expert engineering teams
work round the clock to optimize
the platform to ensure a seamless
experience on the web portal.
Moving your business to a cloud software raises many questions that need to be answered.
Kordeva CRM is committed to delivering top
results and exceptional service that has made us
one of the most respected Enterprise Software
companies.
7. 7
Join our ever increasing global
force of partners. Examples of
how Kordeva impacts business
processes for all sizes of companies
can be seen across the planet.
Do you think your business lacks the presence
of modern IT infrastructure? Do you think your
team's workflow can be further optimized?
Does your business have many branches
geographically scattered making management a
pain in the neck?
If the answer to any of these questions is yes,
visit kordeva.com today to see what we have
in store for your business needs. Our state
of the art software solutions are specifically
targeted towards growing businesses that are
enthusiastic about automating their business
processes, customer relations, invoicing, KPI
management and much more.
Imagine yourself logging in on the Kordeva
dashboard to see how many inquiries did
Sally take today, or whether Harris went on all
meetings scheduled with clients for last week, or
how the finances tally with projections over the
past six months?
Customer Relationship Representatives and
sales executives have to stay in touch with
multiple prospects, sometimes over 500 people a
day. The CRM helps as a communication medium
between the team, a reminder application for
task management, a ticket management system
for customer complaints, and much more.
Contact us today to find out more about what
Kordeva has in store for you. Sign up for a free
consultation and demo session today at kordeva.
com or email us at info@kordeva.com
US
—
Interact BPO
UK/Europe
—
Positive Impact
Enrive
Pakistan
—
Berlitz Pakistan
Falcon Club
Teenz Store
The Indus School
Indonesia
—
Berlitz
Indonesia
03
8. 8
Mobile Ready Simple Workflows
Easily manage entire processes in one place using
desktop, mobile or tablet.
working from the desk?
_
The Kordeva desktop application has been tailor-made to keep
a seemless user experience for entire teams performing various
tasks in a business process.
desktop
on the move?
_
The tailor-made solution makes it is easier for the management to
see what matters; on the move! Business progress on the move -
live - runtime is now accessible on your thumbs, wherever you are,
whenever you want.
tablets
_
mobility is the key in 21st century businesses to connect people, thus
simplifying the complex.
be mobile
9. 9
04
In it's short lifespan, the Kordeva
solutions have managed finances of and
invoiced over Rs. 300 million.
Kordeva ensures all customers' accounts
payables, receivables, accrude sales
are managed and concerned employees
know when and who to invoice, and no
finances are drained through any cracks.
With living records of customers reaching
over 60k, the Kordeva line of products
manages all interactions, relations and
prospecting of your contact list.
Imagine never losing any contact your
company makes, and what you can
do with the data gathered to further
enhance and increase your business
processes.
With an increasing number of integrations
with services like Wordpress, Joomla,
Shopify and many more including social
media, Kordeva is the all inclusive
solution you're looking for.
Custom integrations on demand are
also possible for existing solutions your
company may already be using.
Kordeva early birds get the all inclusive email support,
because at Kordeva your success is our success!
300mnRupees
60 Kcustomers
3+integrations
10. TELEPHONE
+92 51 873 1327
+92 301 823 6654
ADRESS
Whinstone, STP, Service Road N,
I-9/3, Islamabad, Pk
Suite 105-107, Progressive Center,
Shahrah e Faisal, Karachi, Pk
WEB
info@kordeva.com
www.kordeva.com