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Operations Excellence Leader Resume Summary
1. KIM LEANDER MARQUES
4220 SE 65th
Place, Ocala, FL 34480 352-804-9006 mobile
KMarques@KimberlyDawn.biz www.linkedin.com/in/kimmarques
OPERATIONS EXCELLENCE LEADER
Accomplished Engineer, Trainer and Executive Coach, with a superior record of spearheading change
that produces cost, safety, quality and delivery improvements. Assuring systems and cultural sustainability
with resourcefulness, logic, data, keen instinct, communications and out-of-the-box thinking to lead and manage
projects, events and people throughout manufacturing, customer service and support functions.
Lean / Six Sigma Training Problem Solving Project Management Vision / Team Building
Supply Chain/Production Flow Customer/Supplier Development Distribution Center / Warehousing
Sales/Office/Engineering Value CI Tools / Kaizen / VSM / Hoshin Communications / Publishing
Best Practices / Audits / Analysis Facilities/OSHA/EPA/HazMat Metrics – CSFs / KPIs /Budgets/ROI
PROFESSIONAL ACCOMPLISHMENTS
Lean – Six Sigma
Identified and prioritized best opportunities for customer service, business growth and strategy
alignment with baseline analysis, diagnostic value stream mapping (VSM) and goal deployment.
Improved safety, delivery, quality and cost metrics with various tools: Voice of Customer (VOC),
process/value mapping, Kaizen, TAKT flow, standard work, layout, technology, make vs buy, 80/20, SPC,
Kanban, etc. Lean Project average changes: 35% cycle time efficiency gains, 45% lead-time savings,
50% travel reduction. $502K/$820K documented, lean, annual savings.
Reduced operating expenses with equipment modifications, energy control innovations, contract analysis
and negotiation, site-wide Preventative Maintenance and Organization (5S) Programs, 10-50% savings.
Managed thriving, employee, empowered teams for integration of site goals and health, safety,
environmental (HSE) metrics for up to 95% employee satisfaction and three level 5S progressions.
Developed capable programs to effectually create, maintain and ensure quality standards for quoting,
design, work instructions and drawings for reduced material use, labor and process variability with
increased efficiency in communications and utilization for $250K annual savings.
Modified raw material use and waste disposal with annual 35% material and environmental impact
reduction. Instituted recycling program for $42.5K annual savings.
Instituted new processes and systems in Engineering Sales, Research and Design including order entry to
advance documentation accuracy, consistency in quality, labor costs and on-time delivery.
Engineering - Quality
Provided technical and problem resolution support, leadership, coaching and corrective action for internal
customers and vendors to assure highest quality, safety, on time delivery and product value.
Completed quality assessments and PPAP training at aerospace suppliers to meet key characteristics.
Prepared control plans and process instructions with sampling parameters, MIL spec references, auditing
schedules and fundamental, statistical methods for process, quality control and customer satisfaction.
Optimized flow with office and cellular, equipment layouts for processes such as machining, metal
forming, assembly, surface finishing, brazing, welding, heat treating and material handling.
Demonstrated classic IE skills with motion and time studies, root cause analysis, process/standards
verification, capital equipment and methods improvement to establish metrics and create work standards.
Produced equipment designs, modifications and layouts to meet EPA/Corporate guidelines and customer
needs, decrease environmental impact, cost and process time with improved product quality and safety.
Instituted dangerous good shipping procedures, safety and environmental programs, audits and training
to meet OSHA, EPA, DOT and company requirements.
2. Kim Marques page 2
Project Management
Facilitated budget, capital expenditures, facility preparation/expansion, safety and environmental plans,
equipment needs, layouts and installations for $2.6 million, product-line relocation/expansion.
Managed capital disbursement, due diligence, inclusive remediation, EPA compliance, OSHA
requirements and remaining safety related claims for successful plant closure.
Directed lean and kaizen site plan, individual projects and communications for complete fulfillment.
Completed Toastmaster presidential duties to receive Toastmasters Presidential Designation.
Effective Communication, Training & Coaching
Delivered improvement training and coaching for company and local colleges with 99% positive feedback.
Established sustainable, customer through design (internal/external) process and information standards to
emphasize flow, percent complete and accurate, technical, customer needs and output commitments.
Coordinated world-wide, company, lean benchmarking for increased project awareness and efficiency.
Published company newsletter and articles for Natural Awakenings, North Central Florida magazine.
EMPLOYMENT SUMMARY
Kimberly Dawn Inc., Ocala, FL, President 2015 to Present
Third Party International, Ocala, FL, Senior Consultant & Trainer 2014 to Present
Business/operational field surveillance, consulting and project management services
College of Central Florida, Ocala, FL, Lean Instructor 2013 to Present
Hale Products, Ocala, FL, Continuous Improvement Manager 2013 to 2014
Fire suppression equipment manufacturer
SPX, Ocala, FL, Industrial Engineer (OpEx Leader) 2011 to 2013
Industrial equipment manufacturer
Elster Amco Water, Ocala, FL, Manufacturing Engineer 2009 to 2011
(Project Management Coordinator, Industrial Engineer)
Water meter manufacturer
It’s All Perfect, Ocala, FL, President 2001 to 2009
Professional consulting, coaching and training for knowledge, wellness/stress reduction and change/improvement
Honeywell/Allied Signal, Ocala, FL, HSE&R Leader/Manager 1990 to 2000
(Lean Enterprise Expert, Facility Manager, Project Engineer, Industrial Engineer, Manufacturing Engineer)
Aircraft component manufacturer
EDUCATION & TECHNICAL TRAINING
Professional Coaching Certification, University of Miami
Bachelor of Science Industrial Engineering Technology, Computer Science minor
University of Massachusetts, Lowell Campus
Six Sigma Lean Enterprise Expert and Black Belt Certified Strategic Organizational Leadership and Project
Management Qualified Instructor: Lean, Workplace Organization (5S), Visual Control, Autonomous Maintenance, Set-
up Reduction, Problem Solving JIT ISO Auditor IATA/49CFR/IMO Dangerous Goods Shipper/Waste Hazmat
Generator Certified Principles of Safety Management OSHA 30-Hour Toastmasters Advanced Communicator
Gold ADL Ministerial Ordination Microsoft Word, Excel, PowerPoint, Project, Visio, Publisher SAP JDE
AUTOCAD