1. Kiley Horst 3035 pioneer drive – Rapid City, SD
Kiley.Horst@gmail.com- (605) 787-8110
I justmovedback to RapidCityfromPortland,Oregon.OriginallyfromRapid Cityandexcitedtobe back
inthe areaaround family.Lookingtoworkasmuch as possible.
Authorizedtoworkinthe US forany employer
WORK EXPERIENCE:
Moyle Petrolium ( Common Cents ) - September2016 to present
Cash Handling,greetingcustomers, stocking,cleaningandorganizing.Makingsure the store isfully
functional atall times.Make sure the customerisleavingthe store satisfiedwitheverythingthey
needed.
Rapid City Journal Delivery– July 2016 to September2016
Organize anddistribute all paperstothe designatedlocations.
Sharis Café - January 2016 to June 2016
Write patrons' foodordersonorder slips,memorize orders,orenterordersintocomputersfor
transmittal tokitchenstaff.• Serve foodorbeveragestopatrons,andprepare or serve specialtydishes
at tablesas required.•Cleantablesorcountersafterpatronshave finisheddining. Prepare hot,cold,
and mixeddrinksforpatrons,andchill bottlesof wine.•Roll silverware,setupfoodstationsorsetup
diningareasto prepare forthe nextshiftorfor large parties.• Informcustomersof dailyspecials.•
Stock service areaswithsuppliessuchascoffee,food,tableware,andlinens.•Explainhow various
menuitemsare prepared,describingingredientsandcookingmethods.•Remove dishesandglasses
fromtablesor counters,take themto kitchenforcleaning.•Assisthostorhostessbyansweringphones
to take reservationsorto-goorders,andby greeting,seating,andthankingguests.•Performcleaning
duties,suchassweepingandmoppingfloors,vacuumingcarpet,tidyingupserverstation,takingout
trash,or checkingandcleaningbathroom.•Bringwine selectionstotableswithappropriate glasses,
and pourthe winesforcustomers.•Fill salt,pepper,sugar,cream, condiment,andnapkincontainers.•
Provide guestswithinformationaboutlocal areas,includinggivingdirections.•Collectpaymentsfrom
customers.• Prepare checksthatitemize andtotal meal costsand salestaxes.•Checkidentificationof
customerstoverifyage requirementsforpurchase of alcohol.
Office Assistant@ Horst Acoustical - May 2007 to December2015

2. Operate office machines,suchasphotocopiersandscanners,facsimilemachines,voice mailsystems,
and personal computers.•Answertelephones,directcalls,andtake messages.•Maintainandupdate
filing,inventory,mailing,anddatabase systems,eithermanuallyorusingacomputer.• Communicate
withcustomers,employees,andotherindividualstoanswerquestions,disseminateorexplain
information,take orders,andaddresscomplaints.•Open,sort,androute incomingmail,answer
correspondence,andprepare outgoingmail.•Delivermessagesandrunerrands.• Inventoryandorder
materials,supplies,andservices.•Clean,Calculate figures, listentobusinessproposals
Booking Coordinator @ Table 4 Decor - May 2014 to March 2015
Make and confirmreservationsfortransportationandaccommodations,usingtelephones,faxes,mail,
and computers.• Prepare customerinvoicesandacceptpayment.•Determine whetherspace is
available ontravel datesrequestedbycustomers,assigningrequestedspaceswhenavailable.•
Answeringphone calls,setupconsultationswithleaddesigner,make sure datesare correctwithbride
and leaddesigner,create decoratingagreementsforall bridestocomplete andreturntooffice,keepin
contact viaemail withall bridestostayup to date withdecorand design,clean,create customdecor,
organize linen,laundry,keeptrackof all invoices.
Home deliveryspecialist@ASI - Rapid City, SD - October 2013 to March 2014
Enter commandsandobserve systemfunctioningtoverifycorrectoperationsanddetecterrors.•
Explainproductsorservicesandprices,andanswerquestionsfromcustomers.•Obtaincustomer
informationsuchasname,address,andpaymentmethod,andenterordersintocomputers.•Record
names,addresses,purchases,andreactionsof prospectscontacted.•Adjustsalesscriptstobetter
target the needsandinterestsof specificindividuals.•Checkto ensure thatappropriate changeswere
made to resolve customers'problems.•Referunresolved customergrievancestodesignated
departmentsforfurtherinvestigation.•Complete contractforms,prepare change of addressrecords,or
issue service discontinuance orders,usingcomputers.•Contact differentbusinessestoverifytransport,
Contact distributorstomake sure the productwas shippedontime,make sure the customergetsoff the
phone satisfied.
Server/ bartenderWhiskeyCreekWoodFire Grill - Mitchell,SD- May 2012 to June 2013
Write patrons' foodordersonorder slips,memorize orders,orenterordersintocomputersfor
transmittal tokitchenstaff.• Serve foodorbeveragestopatrons,andprepare or serve specialtydishes
at tablesas required.•Cleantablesorcountersafterpatronshave finisheddining.•Prepare hot,cold,
and mixeddrinksforpatrons,andchill bottlesof wine.•Roll silverware,setupfoodstationsorsetup
diningareasto prepare forthe nextshiftorfor large parties.• Informcustomersof dailyspecials.•
Stock service areaswithsuppliessuchascoffee, food,tableware,andlinens.•Explainhow various

3. menuitemsare prepared,describingingredientsandcookingmethods.•Remove dishesandglasses
fromtablesor counters,take themto kitchenforcleaning.•Assisthostorhostessbyansweringphones
to take reservationsorto-goorders,andby greeting,seating,andthankingguests.•Performcleaning
duties,suchassweepingandmoppingfloors,vacuumingcarpet,tidyingupserverstation,takingout
trash,or checkingandcleaningbathroom.•Bringwine selectionstotableswithappropriate glasses,
and pourthe winesforcustomers.•Fill salt,pepper,sugar,cream, condiment,andnapkincontainers.•
Provide guestswithinformationaboutlocal areas,includinggivingdirections.•Collectpaymentsfrom
customers.• Prepare checksthatitemize andtotal meal costsand salestaxes.•Checkidentificationof
customerstoverifyage requirementsforpurchase of alcohol•Cleanglasses,utensils,andbar
equipment.•Balance cash receipts.•Attemptto limit problemsandliabilityrelatedtocustomers'
excessivedrinkingbytakingstepssuchaspersuadingcustomerstostopdrinking,ororderingtaxisor
othertransportationforintoxicatedpatrons.•Stockbar withbeer,wine,liquor,andrelatedsupplies
such as ice,glassware,napkins,orstraws.• Cleanbars,work areas,andtables.• Mix ingredients,such
as liquor,soda,water,sugar,andbitters,toprepare cocktailsandotherdrinks.• Slice andpit fruitfor
garnishingdrinks.•Arrange bottlesandglassestomake attractive displays.•Plan,organize,andcontrol
the operationsof a cocktail lounge orbar.
Barista Caribou Coffee – Mitchell,SD- January 2013 to May 2013
Prepare or serve hotor coldbeverages,suchascoffee,espressodrinks,blended coffees,orteas.• Clean
or sanitize workareas,utensils,orequipment.•Cleanservice orseatingareas.•Checktemperaturesof
freezers,refrigerators,orheatingequipmenttoensure properfunctioning.•Describe menuitemsto
customersor suggestproductsthatmightappeal to them• Order,receive,orstocksuppliesorretail
products.• Provide customerswithproductdetails,suchascoffee blendorpreparationdescriptions.•
Receive andprocesscustomerpayments.•Serve preparedfoods,suchasmuffins,biscotti,orbagels.•
Take out garbage.• Weigh,grind,orpack coffee beansforcustomers.•Wrap, label,ordate fooditems
for sale.• Create signstoadvertise store productsorevents.•Demonstrate the use of retail equipment,
such as espressomachines.•Setup or restockproduct displays.•Stockcustomerservice stationswith
paperproductsor beverage preparationitems.•Slice fruits,vegetables,desserts,ormeatsforuse in
foodservice.•Cleanor sanitize workareas,utensils,orequipment.
Server/ bartenderLuigis Bar and Grill - Saint Robert, MO - September2011 to August 2012
Collectmoneyfordrinksserved.•Checkidentificationof customerstoverifyage requirementsfor
purchase of alcohol.• Cleanglasses,utensils,andbar equipment.•Attempttolimitproblemsand
liabilityrelatedtocustomers'excessivedrinkingbytakingstepssuchaspersuadingcustomerstostop
drinking,ororderingtaxisorothertransportationforintoxicatedpatrons.•Serve wine,andbottledor
draft beer.• Cleanbars,workareas,and tables.• Write patrons'foodorderson orderslips,memorize
orders,or enterordersintocomputersfortransmittal tokitchenstaff.•Prepare checksthat itemize and
total meal costs andsalestaxes.• Performcleaningduties,suchassweepingandmoppingfloors,
vacuumingcarpet,tidyingupserverstation,takingouttrash,orcheckingand cleaningbathroom.•
Bringwine selectionstotableswithappropriateglasses,andpourthe winesforcustomers.•Perform
foodpreparationdutiessuchaspreparingsalads,appetizers,andcolddishes,portioningdesserts,and

4. brewingcoffee.•Escort customersto theirtables.•Fill salt,pepper,sugar,cream, condiment,and
napkincontainers.•Describe andrecommendwinestocustomers.•Provide guestswithinformation
aboutlocal areas, includinggivingdirections.•Presentmenustopatronsand answerquestionsabout
menuitems,makingrecommendationsuponrequest.•Serve foodorbeveragestopatrons,and
prepare or serve specialtydishesattablesasrequired.
EDUCATION:
High School Diploma- CENTRAL HIGH SCHOOL - RapidCity,SD – GraduatedMay 2008
ADDITIONAL INFORMATION • Ten yearsincustomerservice,Love tobe surroundedbypeople,Self
motivated,Goal oriented,Alwayslookingtoimprove.