Ring central voice api

1. Ring central voice API
Hi Guys, I’m going to share the steps, how to use ring central voice API for any integrated
application. Ring central provides various APIs as part of voice api like voice control, call log, call
recordings, ring out, presence and SIP APIs.

2. List of Voice APIs

3. Voice call control APIs
We have the below list of ring central APIs to utilize the functionality of voice call
control APIs.
● Create Callout Call Session
● Get Call Session Status
● Drop Call Session
● Hold Call Party
● Unhold Call Party
● Reject Call Party
● Ignore Call in Queue
● Transfer Call Party
● Answer Call Party
● Pickup Call

4. Contin….
● Forward Call Party
● Reply with Text
● Call Flip on Party
● Call Park on Party
● Get Call Party Status
● Update Call Party
● Create Recording
● Pause/Resume Recording
● Supervise Call

6. Call Log APIs
The below are the list of APIs to integrate ring central call log apis.
● Get User Call Log Records
● Delete User Call Log
● Sync User Call Log
● Get User Call Record
● Get User Active Calls
● Get Company Call Log Records
● Sync Company Call Log
● Get Company Call Log Record(s)
● Get Company Active Calls

8. Call Recordings
Below are call recordings APIs.
● Get Call Recording
● Get Call Recordings Data

10. RingOut APIs
Below are the RingOut APIs.
● Make RingOut Call
● Get RingOut Call Status
● Cancel RingOut Call
● Make RingOut Call (Deprecated)
● Get RingOut Call Status (Deprecated)
● Cancel RingOut Call (Deprecated)

12. Presence APIs
We have below are the list of Presence APIs.
● Get User Presence Status
● Update User Presence Status
● Get User Presence Status List
● Get Unified Presence
● Update Unified Presence

14. SIP API
We have below SIP API.
Register SIP Device
Creates SIP registration of a device/application (WebPhone, Mobile,
softphone)