1. Keyshia Harcum
24 Teakwood Ct
Parkville MD 21236
443-449-0416
Objective
I am a professional candidate with hands-on experience, in-depth knowledge of routing
and managing various secretarial task. I also maintained my ability to be flexible. I am
seeking an administrative position with focus on Client Relations/ Customer Service.
Abilities
Experienced in Microsoft Word, Spreadsheets, Excel and Windows
Employment History
Urology Patient Service Representative
06/2012 - 05/2016 Mercy Medical Center Baltimore, MD
• Scheduled patient appointments/follow ups
• Checked patients In/Out
• Registered patients
• Collected all co-pays
• Handled In/Out phone calls
• Verified insurance
Pediatric Front Desk Receptionist
04/2008 - 01/2012 Park West Medical Center Baltimore, MD
• Processed referrals by phone/electronically
• Handled In/Out phone calls
• Scheduled appointments daily
• Mailed confirmations
• Checked insurance and authorized referrals
• Maintained inventory of supplies and forms
Medical Claims Processor
01/2005 - 04/2008 Blue Cross Blue Shield Owings Mills , MD
• Processed claims daily in a timely manner
• Adjusted and audited claims
• Reviewed claims
• Handled In/Out phone calls switchboard
• Processed voids and refunds
Education History
Completion
Date
Issuing Institution Location Qualification
Course of
Study
2019
Prince Georgia
Community College
MD
1 Year of College or a
Technical or Vocational
School
RN