1. KERRY WEDDELL CV
PERSONAL DETAILS
Name: Kerry Weddell
ID Number: 810617 0172 081
Contact: 074 1102 747
Reside: Fourways, Johannesburg (Originally from Durban)
Email: kweddell81@gmail.com
PERSONAL PROFILE OR SUMMARY
I lived in the United Kingdom for 6 years after school, working and travelling and gaining life experience. Upon my
return to South Africa I joined the Flight Centre Travel Group and for the past 9 years have been spent building my
career in the travel industry.
Within the company I have gone from strength to strength achieving both individual and team success with some
phenomenal results including Global No 1 with my team in 2015. I have also moved quickly within the company from
Consultant to Team Leader, Village Leader and then National Operations Leader with the latter two roles being within
my first year in Johannesburg.
I have an eager mind ignited with positivity and the dream of always achieving better. I am driven, intelligent and
hugely ambitious, being a quick learner with a myriad of ideas. I enjoy personal development as well as that of others
and am always willing to help.
I have been instrumental in the growth of existing business as well as bringing on new accounts and have been
involved in negotiating client preferred contracts through airlines and land suppliers. I have facilitated various client
meetings from initial introductions to Annual Finance Reviews as well as Travel Booker Workshops.
I build strong relationships very quickly and can blend well with any type of personality. This shines through when it
comes to sales and my passion for what I do. I believe in continuous personal growth and know I will succeed in any
direction I choose to go.
ACADEMIC QUALIFICATIONS
Matric Certificate with Exemption (Independent Examination Board) – 1999
Flight Centre Leadership Development Programme from The University of Stellenbosch – 2016
NQF 8 – (80% aggregate) – earning 50 credits
COUNTRIES VISITED
Australia, Austria, France, Germany, Greece, Iceland, Indonesia, Ireland, Italy, Lesotho, Malaysia, Maldives,
Mauritius, Mexico, Monaco, Mozambique, Netherlands, New Zealand, Portugal, Qatar, Singapore, South Africa,
Spain, Swaziland, Sweden, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States of
America, Vatican City, Zambia

2. CAREER ACHIEVEMENTS
2008 Take off Award KZN
Top Novice KZN (Million Dollar Novice)
1.5 Million Dollar Consultant
Top Novice Shop South Africa
2009 1.5 Million Dollar Consultant
2 Million Dollar Store
2010 1.5 Million Dollar Consultant
2.5 Million Dollar Store
2011 1.5 Million Dollar Consultant
FC Durban North – finished 7th Most Improved Team Globally – Team Leader
2012 No awards – changed Brands
2013 Million Dollar Novice
2.5 Million Dollar Consultant
2014 5 Million Dollar Consultant
4.5 Million Dollar Store – Team Leader
2015 5.5 Million Dollar Consultant
6.5 Million Dollar Store
CT Melrose Arch: Most Productive Store SA, Most Improved Store SA
CT Melrose Arch: Most Improved Store Globally
CAREER HISTORY
Flight Centre Travel Group
Corporate Traveller : Johannesburg
Team Leader
April 2016 – present
 Run a profitable business and provide direction for the team
 Manage and exceed on all KPIs consistently throughout the year
 Development of all staff in the team and create a Brightness of Future
 Ensure to maintain high levels of customer service across all levels
 Maintain a clean and up to date back office system
 Manage individual portfolio and retain/grow existing team business
 Convert new business within the team
 Attend monthly Team Leader Meetings
 Attend monthly client meetings and run annual financial reviews
 Detailed reporting for clients upon request
 Create a disciplined environment and run effective team meetings
 Lead by example in all aspects of the business

3. Flight Centre Business Travel : Johannesburg
National Operations Manager
July 2015 – March 2016
 Grow sales and profitability of the operations business
 Discipline area systems and processes as well as maintain a consistent customer experience
 Have a strong business plan with concise Key Business Drivers
 Have clear and regular communication with key support staff
 Run effective Team Leader/Assistant Team Leader meetings
 Grow and retain customers and build multi level relationships
 Lead and develop team leaders and arrange development programs
 Set clear budgets and deliver on these
 Have commercial and business acumen and interpret financial data
 Deliver daily KPI reports to the Brand
 Have a strong understanding of both the corporate and leisure travel industries
 Have good computer literacy and presentation skills
 Have business leader experience and be able to train and coach
 Able to build and maintain good relationships
 Maintain an analytical thinking style and have high self drive and work focus
Corporate Traveller : Durban/Johannesburg
Team Leader
July 2012 – June 2015
 Run a profitable business and provide direction for the team
 Manage and exceed on all KPIs consistently throughout the year
 Development of all staff in the team and create a Brightness of Future
 Ensure to maintain high levels of customer service across all levels
 Maintain a clean and up to date back office system
 Manage individual portfolio and retain/grow existing team business
 Convert new business within the team
 Attend monthly Team Leader Meetings
 Attend monthly client meetings and run annual financial reviews
 Detailed reporting for clients upon request
 Create a disciplined environment and run effective team meetings
 Lead by example in all aspects of the business
Corporate Traveller : Durban
Business Development Manager
January – June 2012
 Lead generation through networking and own contacts
 Cold calling and first appointments with new clients
 Bringing on new business and helping the operations team to convert all new business
 Help to maintain and retain new clients and help build multi level relationships
 Attend client functions and arrange travel booker workshops with CRM
 Attend monthly National Sales Meetings in Johannesburg
 Attend networking events to bring on more clients
 Understand KPI and driving new business turnover
 Drive new business sales and exceed on all goals and KPIs

4. Flight Centre Retail : Durban
Team Leader
March – December 2011
 Run a profitable business and provide direction for the team
 Ensure team duties and directorships were adhered to
 Attend monthly Team Leader Meetings
 Manage individual portfolio and retain/grow existing team business
 Convert new business within the team
 Development of novices
 Development of staff into potential leadership roles
 Have a good understanding of leisure travel
 Create a disciplined environment and run effective team meetings
 Lead by example in all aspects of the business
Flight Centre Retail : Durban
Travel Consultant and Assistant Team Leader
May 2007 – February 2011
 Convert new enquiries through walk in customers and online distribution
 Manage individual portfolio and retain existing clients
 Be a good team player and help out where needed
 Ensure to live by the Flight Centre Philosophies
 Assist the Team Leader in ensuring basic duties in the store are adhered to
 Help with development of novices
 Have a good understanding of leisure travel
 Ensure personal development and growth by working closely with Team Leader
 Lead by example in all aspects of the business
REFERENCES
References available on request