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THE FUTURE CITY CENTRE:
EEN BELGISCH PERSPECTIEF
PROF. GINO VAN OSSEL
GINO.VANOSSEL@VLERICK.COM
PART-TIMERS
0%
10%
20%
30%
40%
50%
60%
70%
80%
men women
9%
32%27%
77%
EU NL
“Home delivery
is convenient…
When you’re at home.”
Philip Clarke
(former) CEO Tesco
ONLINE
OMZET-
AANDEEL
services
products
69%
11%
59%
7%
B
NL
source: Thuiswinkel (NL) & BeCommerce (B) Markt Monitor (Q2 ‘15)
bron: Locatus
9,4%
fun shopping:
“the winner takes it all”
FUN SHOPPING
 decline in the number of shopping destinations
 big cities & leading shopping malls
 self fulfilling prophecy
 top destinations will attract more flagship stores and
exclusive banners
 less outlets allow for more investment in
experience/m2
FUN SHOPPING
 decline in the number of shopping destinations
 big cities & leading shopping malls
 self fulfilling prophecy
 top destinations will attract more flagship stores and
exclusive banners
 less outlets allowfor more investment in
experience/m2
 drivers (relative to competition: “gravity model”)
 size of own population
 “shopping” offer: number, surface & uniqueness
 “non-shopping” offer: context, horeca & events
NL: 25 winkels
in 22 steden
B: 27 winkels
in 20 steden
& shopping malls
bestaand:12
gepland: 7
geruchten:2
totaal: 21
fun shopping:
“the winner takes it all”
RUN SHOPPING: CONVENIENCE RULES
RUN SHOPPING
 convenience has many
faces:
 where I live
(centre/edge/out of town)
 where I work/commute
 where I shop
 at home (online)
TOENAME WINKELAANBOD:
+ 150.000 M2 IN 2016
41%
36%
23%
baanconcentraties
vrijstaand
overige
RUN SHOPPING
 convenience has many
faces:
 where I live
(centre/edge/out of town)
 where I work/commute
 where I shop
 at home (online)
 issues remain:
 declining & shifting footfall
 sales & profit / m2
-25%
op 5 jaar tijd
-17%
op 5 jaar tijd
- 5%
in 2014
bron: Locatus
9,4%
LEEGSTAND
België
13 grootste steden
(centra)
middelgrote steden
(centra)
9,4%
10,9%
15,8%
bron: Locatus
LEEGSTAND
België
13 grootste steden (A1)
middelgrote steden
(A1)
9,4%
3,7%
9,8%
bron: Locatus
LEEGSTAND
België
13 grootste steden (A1)
13 grootste (C)
9,4%
3,7%
17,6%
bron: Locatus
fun shopping:
“the winner takes it all”
RUN SHOPPING: CONVENIENCE RULES
“The retail offer is not the driver
but the result
of a (flourishing) inner city”
‘Dit boek biedt een stevig conceptueel
kader én heel concrete handvatten!
Een echte must voor al wie begaan is met
de toekomst van retail!’
Wouter Torfs, CEO Schoenen Torfs
‘Een echte aanrader voor zowel retailers als
e-tailers!’
Bart Claes, CEO JBC
In dit boek komt duidelijk naar voren dat
omnichannel ook voor de zelfstandige
retailer veel kansen biedt.’
Harry Bruijniks, CEO Euretco B.V.
‘Een boek geschikt voor zowel professional
als leek, voor de denker en de doener, de
gelegenheidslezer en de alleslezer.’
Verslag van de Jury,
Managementboek van het Jaar
CONCLUSION
6
Prof. Gino Van Ossel
Retail management
E-commerce & omni-channel
Shopper & trade marketing
Channel management
gino.vanossel@vlerick.com
@ginovanossel

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The future city centre - een Belgisch perspectief