1. Katie Hickman
8212 Whirlaway Drive, MIDLOTHIAN VA23112
Cell:804-432-5576 - kkgirl816@yahoo.com
January 1th, 2016
I possess more than 3 yearsof cumulative experience with helping and communicating with customers. My
professionalhistoryincludes positionsof Customer Service at retail establishmentssuch asTarget and Barnes and Noble.
I am accustomed to working in a fast pace environment with a variety of responsibilities. I have often taken a leadership role
while planning and supervising many successful events at Barnes and Noble.
My experiences are not solely based in customer service. My work force experience expands to Administrative and
Secretarial work. While working for Centura College I attained the skills of appointment scheduling, processing financial aid
for students, as well as other necessary administrative duties.
Over the course of my career I have acquired a proficiency in Microsoft Office Suite by taking a college course based of the
essential Microsoft programs. In the year 2014 I obtained my Associates Degree of General Studies from John Tyler
Community College.