Resume provides information regarding experience in the areas of program management; project management; coaching/mentoring, leadership, staff training and development

1. Laura H. McAlister, M.Ed., PMP
PERSONAL SUMMARY
Project Management Professional with 20+ years experience in the legal and
healthcare industries with emphasis in clinical technology implementations,
compliance, process improvement, and medical malpractice. Proven success in
leading strong project teams that consistently achieve results. Outstanding
communication and interpersonal skills with a reputation for forming productive
business relationships. Excellent facilitation skills provide motivation for high
performance teams and strengthen stakeholder commitment. Demonstrated ability
to remain flexible in dynamic environments while managing multiple priorities.
CURRENT EXPERIENCE
Program Director
Hospital Corporation of America, Nashville, TN Dec 2012 – Present
Responsibilities:
 Program leadership and organization for 40+ clinical and technology projects
 Management, coaching/mentoring responsibilities for 15+ projectmanagement
staff across 3 organizations
 Created program and operational structure for multidisciplinary teams
 Effectivemeeting facilitation/communication between corporate/facility
stakeholders and senior leadership to accomplish requirements
 Created and facilitated strategic project deliverables such as project/program
charters, business/technical requirements foruse across the enterprise
 Development of business cases forenterprise deployments; budget oversight for
40M in approved projects
 Proactiveidentification and management of risks and issues; facilitates decision-
making and obstacle removal required forprogress on projects
 Creation and delivery of training materials to further staff career development
(EmotionalIntelligence/ Communication)
Work Accomplishments and Highlights:
 Leadership of the Medication Management program; enterprise clinicaland
technology deployments
 Realignment/turnaround of Patient Keeper Program for process, timelines,
resources and budget; managed in 2016 -2018 at 3% positive budget variance
 Strong relationship building and interpersonal skills in management, team
building, training and mentoring staff
Senior Project Manager, PMP
Parallon Business Solutions, Nashville, TN Nov 2008 - Dec 2012
Responsibilities:
 Program oversight of technology,operations and clinical projects to accomplish
corporate initiatives
 Effectivecommunicationswith projectsponsors and facility stakeholders
 Creation of project schedules that organize activities into manageable work
packages forteam members
 Author/edit project charters, presentations, and strategy documents for
implementation toolkits
 Identification and management of risks, issues and projectdependencies
 Resolution of issues between multiple departments to continue projectprogress
WorkAccomplishments and Highlights:
 Leadership of Shared Service Center programs implementing workflow
technology solutions for both the mailroom and scheduling units within
prescribed roll out schedules and budgets
 Development of solid customer relationships earning trust and respect through
the consistent resolution of issues that exceeded sponsor expectations
AREAS OF EXPERTISE
Project Management
Clinical Implementations
Process Improvement
Stakeholder Management
Litigation Management
PROFESSIONAL SKILLS
Leadership
Relationship Building
Project Management(PMP)
Facilitation/Communication
Team Building
Strategic Thinking
Achiever / Executing
Coaching / Mentoring
PERSONAL SKILLS
Time Management
Organization
Adaptability
Creative Designer
Attention to Detail
Decision Making
Collaborative Approach
Encouragement
Influencing
CONTACT DETAILS
mobile: (615) 479-2690
laurahmcalister@gmail.com

2. EDUCATION
Belmont University
Masters, Organizational Leadership/Communications
May 2017
Belmont University
Bachelors, Business Administration
May 2001
Southeastern Paralegal Institute
Paralegal Certificate
1995
CERTIFICATIONS
PMI Project Management Institute
Project Management Professional (PMP)
PRESENTATIONS / TRAINING HIGHLIGHTS
Leadership Through Emotional Intelligence – Fun2GrowOn
HCA, Clinical Informatics October 2017
Meeting Management 101
CIDP Programs – Clinical Informatics January 2017; July 2016; November 2015
Communicators Improv Toolbox – Fun2GrowOn
PMI Leadership Community of Practice, May 2015
Legal Project Management Boot Camp – Project Execution
American Bar Association, January 2015
Bridge the Gap – Panel Discussion – Legal Project Management
New York City Bar Association, July 2013
The Value and Benefit of Project Management - Making Projects Work
HCA Lunch and Learn Series, June 2013
Applying Legal Project Management – How Does It Change Day to Day Lawyering?
Project Management for Lawyers, Practicing Law Institute (PLI) January 2013
The Challenge – Converting Teams to Project Management Strategy
LawVision Legal Project Management Roundtable, September 2012
EXPANDED RESUME AND REFERENCES available on request.