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Individual assignment
Student: YenLTsb01571
Subject: MKT304
Teacher: TuNP
Topic: Make a presentation to address the use of marketing communicational me
in Vietnamese practice.
Assigned communicational media: Social media (Facebook)
Pros Cons
- Target marketing
- Relationship building
- Exposure
- Speed
- Low cost of entry
- Information access
- Customer service
- Give brand a personality
- Time consuming
- Loss of control
- Risk of negative feedback,
information leak, hacking
- Long time before ROI
- Privacy
- Irritation
Why facebook?
Facebook features for marketing
Facebook marketing in Vietnam
Facebook
Fanpage
Facebook
ads
Influencer
on
facebook
Forum
seeding
Campaign brief
 Product: Hao Hao instant noodles
 Target audience:
- Age: Millennial
- Gender: All genders
 Timeline: 11/2016 – 2/2017
 Channel: Facebook fanpage
Fanpage feature
 Tab for Call-to-action
 Tab for Product Applications
Timely - Early noon: 11:15 am
- Evening: 7:45 pm, 8:00 pm
- Create habit for
audiences
Frequency - 2 days/post on holiday season
- Maximum 3 posts/week
- Only one post within a day
- Create comfort gap
to relax and catch up
news
- One shoot at one
time
Mood-aware Posts - Noon: release info about
minigame, contest
- Evening: prior inform about
contest/minigame, close game,
announce winners/prizes.
- New news, talkative
topics, relaxing news….
Content - Relevance
 Relevant with brand positioning and target consumer
- Social tone: young, reliable, positive, inspired; use icon, sticker, emoji.
- Used words: hot phrase/word in current time in young community.
Content - Relevance
 Relevant with chosen platforms
- Short, simple status.
- Use hashtag thoroughly.
- Shorten link.
- Video content: Food making.
- Gif.
Content - Relevance
 Relevant with the society/context we live in.
Content - Relevance
 Provoking: Encourage participation
- Create mini-game, contests with attractive content and prizes that fit
target audience hobbies and desire.
- Mechanism: using Facebook application, up/share photo/particular
content and viral it by likes & reactions, comments, shares, hashtag.
- Use Influencers participation (Miu Lê, Gil Lê, Thanh Duy, hot Fblogs) to
increase audience engagement.
Cost for using Facebook do
marketing
 Cost for run Facebook Ads: daily budget/lifetime budget,
CPC/CPM payment method.
 Cost for build Facebook Apps.
 Cost for hire agency to create content and manage fanpage
activities.
 Cost for run activities likes contest, game on fanpage: prizes.
Effectiveness measurement method
Facebook insight Google analysis
- Page views, page likes, reach,
post engagement, videos, photo
view, post click.
- Traffic analysis: demographic,
organic/paid traffic.
- Source of traffic from Facebook.
Feedbacks from audiences
Thank you for your
attention!

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Mkt304 - Marketing communication media

  • 1. Individual assignment Student: YenLTsb01571 Subject: MKT304 Teacher: TuNP Topic: Make a presentation to address the use of marketing communicational me in Vietnamese practice. Assigned communicational media: Social media (Facebook)
  • 2.
  • 3.
  • 4. Pros Cons - Target marketing - Relationship building - Exposure - Speed - Low cost of entry - Information access - Customer service - Give brand a personality - Time consuming - Loss of control - Risk of negative feedback, information leak, hacking - Long time before ROI - Privacy - Irritation
  • 6.
  • 7.
  • 11. Campaign brief  Product: Hao Hao instant noodles  Target audience: - Age: Millennial - Gender: All genders  Timeline: 11/2016 – 2/2017  Channel: Facebook fanpage
  • 12. Fanpage feature  Tab for Call-to-action  Tab for Product Applications
  • 13. Timely - Early noon: 11:15 am - Evening: 7:45 pm, 8:00 pm - Create habit for audiences Frequency - 2 days/post on holiday season - Maximum 3 posts/week - Only one post within a day - Create comfort gap to relax and catch up news - One shoot at one time Mood-aware Posts - Noon: release info about minigame, contest - Evening: prior inform about contest/minigame, close game, announce winners/prizes. - New news, talkative topics, relaxing news….
  • 14. Content - Relevance  Relevant with brand positioning and target consumer - Social tone: young, reliable, positive, inspired; use icon, sticker, emoji. - Used words: hot phrase/word in current time in young community.
  • 15. Content - Relevance  Relevant with chosen platforms - Short, simple status. - Use hashtag thoroughly. - Shorten link. - Video content: Food making. - Gif.
  • 16. Content - Relevance  Relevant with the society/context we live in.
  • 17. Content - Relevance  Provoking: Encourage participation - Create mini-game, contests with attractive content and prizes that fit target audience hobbies and desire. - Mechanism: using Facebook application, up/share photo/particular content and viral it by likes & reactions, comments, shares, hashtag. - Use Influencers participation (Miu Lê, Gil Lê, Thanh Duy, hot Fblogs) to increase audience engagement.
  • 18.
  • 19. Cost for using Facebook do marketing  Cost for run Facebook Ads: daily budget/lifetime budget, CPC/CPM payment method.  Cost for build Facebook Apps.  Cost for hire agency to create content and manage fanpage activities.  Cost for run activities likes contest, game on fanpage: prizes.
  • 20. Effectiveness measurement method Facebook insight Google analysis - Page views, page likes, reach, post engagement, videos, photo view, post click. - Traffic analysis: demographic, organic/paid traffic. - Source of traffic from Facebook.
  • 22.
  • 23. Thank you for your attention!

Editor's Notes

  1. Source: John Atkinson, Wrong hands.
  2. Source: T&A Ogilvy
  3. Source:
  4. Source: http://www.slideshare.net/vmarketingvn/digital-report-in-vietnam-2016
  5. Source: http://www.slideshare.net/vmarketingvn/digital-report-in-vietnam-2016
  6. Forum Seeding (aka Online Seeding) s just putting seeds on the forums, on the blog-sphere… with the aim to spread the client’s business through word of mouth, PR their products to everyone, provide products’ information and get feedback. Read more: http://seo-agency.com.sg/what-is-forum-seeding.html
  7. - Hot phrase/words: Thả thính, bung lụa, thích thì nhích, xát muối trái tim, cả nguồn sống bỗng chốc thu nhỏ lại…
  8. - Hot phrase/words: Thả thính, bung lụa, thích thì nhích, xát muối trái tim, cả nguồn sống bỗng chốc thu nhỏ lại…
  9. 8:00 pm: one of three time people online Facebook Evening is
  10. - Hot phrase/words: Thả thính, bung lụa, thích thì nhích, xát muối trái tim, cả nguồn sống bỗng chốc thu nhỏ lại…
  11. - Concept: Tet holiday, red color, Tet greeting, friend meeting, selfie.
  12. - Prizes: Mini gas stove, kettle, movie ticket, selfie stick.