1. A
l
a
a
M
o
saad Hamed
Mobile no: 01112217169
Email : alaa_zakzok@yahoo.com
Personal information:
-Date of birth : 04-11-1992
-Nationality : Egyptian
-Marital status : Single
-Address : 8st, masged alRahman – Shoubra Misr
Education:
Faculty of commerce Ain Shams University
Graduation year 2013
Language skills:
-Arabic : mother tongue
-English: Excellent
Courses:
-word
-excel
-soft skills

2. -English
-Photoshop
-illustrator
-in design
Experience:
-Vodafone: customer service
-Raya Contact Center – Etisalat UAE project:
*Technical support
*Reporter & business analyst
*Back office