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Clarity First: Overview (1 of 5 webinars)

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A lack of clarity costs companies, educational institutions, government agencies, and nonprofits billions of dollars a year. Beyond the red ink, this lack of clarity also inserts unnecessary risk, creates demotivating workplaces, and causes customers to question whether the organization can deliver value.

These are the slides for the first of 5 webinars based on the content in Karen’s latest book, Clarity First. In this webinar, Karen shares what clarity is and why people and organizations need it. She also shows how pursuing clarity is at the core of Lean management systems, and is both the greatest reason for resistance and the most powerful way to unleash the potential of people and organizations alike.

To purchase Clarity First, visit www.clarityfirstbook.com. You may also want to take The Clarity Quiz to learn the degree to which you and your organization operate with clarity: www.clarityfirstquiz.com.

Published in: Business
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Clarity First: Overview (1 of 5 webinars)

  1. Clarity First Summer Webinar Series 2 www.TKMG.com/webinars
  2. 3 Why Clarity?
  3. 4 CLARITY FOCUS DISCIPLINE ENGAGEMENT THE OUTSTANDING ORGANIZATION
  4. 5 AMBIGUITY
  5. 6 Ambiguity Leads to Missteps, Errors, and Rework
  6. Ambiguity is Frustrating 7
  7. 8 What is Clarity?
  8. 9
  9. 10
  10. 11 COHERENCE PRECISION ELEGANCE
  11. 12
  12. 13
  13. 14
  14. 15
  15. 16 “MELTDOWN”
  16. 17 CAN I PARK HERE?
  17. 18
  18. 19
  19. 20
  20. 21
  21. 22 180+ COGNITIVE BIASES
  22. 23John Manoogian - Wikimedia
  23. IUMRINC TO GQNGIUSIQNS JUMPING TO CONCLUSIONS
  24. 25
  25. 26
  26. Which Clarity Type Are You? Consistently pursues CLARITY PURSUER Type 1: Intentional deceit CLARITY AVOIDER Type 1: Unaware CLARITY BLIND
  27. Consistently pursues clarity as an information provider and recipient CLARITY PURSUER Type 1: Intentional deceit Type 2: Strategic ambiguity Type 3: Willful ignorance CLARITY AVOIDER Type 1: Unaware Type 2: Aware; cannot perceive CLARITY BLIND
  28. 29 PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM SOLVING PURSING ORGANIZATIONAL CLARITY: THE FIVE P’S www.clarityfirstbook.com
  29. 30 PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM SOLVING THE FIVE P’S
  30. 31 WHY DO YOU DO WHAT YOU DO 31
  31. 32 32 From Clarity First, Karen Martin, 2018
  32. 33 PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM SOLVING THE FIVE P’S
  33. 34 DEFINE TRUE NORTH
  34. 35 35 • A clear, focused, disciplined, and deeply engaging approach to • achieving measurable business goals that • enable the organization to realize its strategy and • stay true to its purpose. Strategy Deployment: Defined
  35. 36 PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM SOLVING THE FIVE P’S
  36. 37 Understand Value Stream Performance
  37. Percent Complete & Accurate (%C&A) 1 2 3 80% 95%50% 38 Rework = Correct, Add, or Clarify
  38. Standard Work for ALL Key Processes 39
  39. 40
  40. 41 CLEAR PROCESSES  Documented  Current  Followed  Consistently monitored  Regularly improved
  41. 42 PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM SOLVING THE FIVE P’S
  42. 43 43
  43. 44 LEVEL 3 SCORECARD
  44. 45 0 2 4 6 8 10 12 14 16 18 20 0 5 10 15 20 25 5:00 5:15 5:30 5:45 6:00 6:15 6:30 6:45 7:00 7:15 7:30 7:45 8:00 8:15 8:30 8:45 9:00 9:15 9:30 9:45 10:00 10:15 10:30 10:45 11:00 11:15 11:30 11:45 12:00 12:15 12:30 12:45 13:00 13:15 13:30 13:45 14:00 14:15 14:30 14:45 15:00 15:15 15:30 15:45 16:00 16:15 16:30 16:45 AverageStaffingLevel AverageDailyVolume Customer Arrival Times Are you staffing to demand?
  45. # REPORTED SAFETY RISKS OR ?
  46. 47
  47. 48
  48. 49 PURPOSE PRIORITIES PROCESS PERFORMANCE PROBLEM SOLVING THE FIVE P’S
  49. 50
  50. 51 Clarity and YOU 51
  51. THE CLARITY PAUSE
  52. 53
  53. 54
  54. 55
  55. 56
  56. 57
  57. 58 www.clarityfirstquiz.com
  58. 59 www.clarityfirstbook.com What could you accomplish with greater clarity?

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