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MYSTERY SHOPPING
Lets Revolutionize It!
CHAKRAS
Its all about opening your
A startup – Numerator
at its early stage is
Incomplete
without an
ACCELERATOR
Hence
WE
HELP
STARTUPS
RISE
S
T
A
R
T
U
P
SMART
TALENTED
TRUST WORTHY
UPLIFTING
AMBITIOUS
RADIANT
PHENOMENAL
CHAKRAS
BUSINESS
CHAKRAS
FOUNDATION & SURVIVAL
BUILDING EXPERTIZE
CREATIVITY & INNOVATION
INWARD & OUTWARD
PR, COMMUNICATION
INSPIRE
ONENESS
I, ME & MY
YOU, YOURS, OURS
THEY, THEM, THEIRS
THE BUSINESS CHAKRAS
SURVIVAL & FOUNDATION
STRENGTH, COURAGE & DECISIVENESS
ROOT CHAKRA - FIRST CHAKRA
If you and your competitor were bidding for the
same contract,
You feel:
A. Insecure
B. Confident
C. Aggressive
I MAY HAVE IMPROVED
EFFICIENCY AND SAVED
ON COST, BUT HAVE I
IMPROVED MY
CUSTOMERS’
EXPERIENCE?
IS CUSTOMER SERVICE A DYING ART? HOW MYSTERY SHOPPING NEEDS TO
EVOLVE TO SURVIVE IN A WORLD HEADED TOWARDS AUTOMATION
EXPERTIZE
PURPOSE & DIRECTION
SACRAL CHAKRA – SECOND CHAKRA
You get the contract, but you realize the work cannot
be as easily executed as you had perceived, at some
levels you quite dislike what you are doing , You
A . Wish you hadn't taken up the assignment
B. It's a learning experience nevertheless so you
explore options to make it more interesting.
C. You will never get into something like this again in
the future
INNOVATION & CREATIVITY
INNER WILL, INSTINCTS & DETERMINATION
You believe survival of a company is all about:
SOLAR PLEXUS CHAKRA – THIRD CHAKRA
A. Adding Revenues
B. Expanding your creative energies as a company
C. Winning more contracts
iTRAIN123
·······
iTRAIN
1. TSI’s App and Online Based Training Program blends
2. Innovative Learning Methodologies with the fun of gamification. The resulting
solution is a winning mix that improves learning efficiency and fills the
engagement gap that challenges most corporate training programs.
3. It is ideal for industries that require a large field force or front-end sales teams
like Retail, Pharma, Durables, Financial & Telecom among others.
4. TSI’s App Based Training Program is an ideal learning solution for programs
such as:
A. Employee On-boarding Training
B. Continuous Compliance Training
C. Continuous Product Training
D. Pre & Post Support for Soft Skills Training
5. The backend Content Management System allows for quick and easy upload
of lessons & quiz content. Apart from image and plain text, audio and video
content can be included to provide content flexibility and variation
1. Most learners remember only 10% after 3–6 days, if the course
material is not repeated or used.
2. Individual learning gaps need to be identified.
3. Training content tends to be static and dull.
4. High employee turnover demands a recurring training
schedule.
5. There is no effective and consistent way to measure training
results.
6. Typical employee training isn't fun, so employees tend to get
distracted.
TSI’s App Based Employee Training Program provides employees with
their personal scorecard on tests that they have completed
A leadership board is provided and updated after every test that shows all employees how they
rank in comparison with their peers. This can be used as a platform for employee incentive
programs.
Staff Training
12,123,000 views
Description
SALES STAFF TRAINING
LESSON 1
Active Video, Audio, and
Presentation capabilities for
lessons
Practice test option which can
be taken multiple times
before taking the final quiz
Multiple lessons which can be
added
INWARD & OUTWARD
COMPASSION, FORGIVENESS & LOVE
As a company how important are your employees
for you:
HEART CHAKRA – FOURTH CHAKRA
A. Necessary, they are a medium of your companies
growth
B. Critical, You owe your success to them, you take
extra care to ensure their well being at every level
C. You have limited interaction with them,
keep your distance.
FANTATIC FRIDAYS
COMMUNICATION
INNER PEACE, BALANCE, SHARE
Communication and methods like Branding,
PR and Social Media are very important because:
THROAT CHAKRA – FIFTH CHAKRA
A. They help create an image for a company helping
in growth
B. They are the strongest mediums of creating
awareness and consciousness amongst consumers,
business partners and people at large.
Can be used as great enablers and mobilizers
C. Necessary to survive
iTRAIN – ASK THE EXPERT
INSPIRE
CLARITY, INTUITION, INSIGHT
What kind of a company legacy you want to leave
if given an opportunity to do so:
THIRD EYE CHAKRA - SIXTH CHAKRA
A. We are the Bulls of the market, grow and grow.
B. We are a company that has made a positive
Difference adding to the happiness and well being
of the Society. Trust is our motto!
C. I made sure my children got a good spring
board!
IGNITING MINDS & IDEAS
ONENESS
UNITY OF BODY, EMOTIONS & SOUL
As an entrepreneur and human being I feel I'm in a:
CROWN CHAKRA - SEVENTH CHAKRA
A. Safe zone
B. Fulfilling my destiny
C. Searching
THE EIGHT CHAKRA ?
KAPIL.MALHOTRA@TOTALSOLUTIONS.IN
+919810887000
TOTAL SOLUTIONS GROUP

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Human Chakras & Business ChakrasMystery Shopping - Lets Revolutionize it!

  • 2. CHAKRAS Its all about opening your
  • 3. A startup – Numerator at its early stage is Incomplete without an ACCELERATOR Hence WE HELP STARTUPS RISE
  • 5. BUSINESS CHAKRAS FOUNDATION & SURVIVAL BUILDING EXPERTIZE CREATIVITY & INNOVATION INWARD & OUTWARD PR, COMMUNICATION INSPIRE ONENESS I, ME & MY YOU, YOURS, OURS THEY, THEM, THEIRS
  • 7. SURVIVAL & FOUNDATION STRENGTH, COURAGE & DECISIVENESS ROOT CHAKRA - FIRST CHAKRA If you and your competitor were bidding for the same contract, You feel: A. Insecure B. Confident C. Aggressive
  • 8. I MAY HAVE IMPROVED EFFICIENCY AND SAVED ON COST, BUT HAVE I IMPROVED MY CUSTOMERS’ EXPERIENCE?
  • 9. IS CUSTOMER SERVICE A DYING ART? HOW MYSTERY SHOPPING NEEDS TO EVOLVE TO SURVIVE IN A WORLD HEADED TOWARDS AUTOMATION
  • 10. EXPERTIZE PURPOSE & DIRECTION SACRAL CHAKRA – SECOND CHAKRA You get the contract, but you realize the work cannot be as easily executed as you had perceived, at some levels you quite dislike what you are doing , You A . Wish you hadn't taken up the assignment B. It's a learning experience nevertheless so you explore options to make it more interesting. C. You will never get into something like this again in the future
  • 11. INNOVATION & CREATIVITY INNER WILL, INSTINCTS & DETERMINATION You believe survival of a company is all about: SOLAR PLEXUS CHAKRA – THIRD CHAKRA A. Adding Revenues B. Expanding your creative energies as a company C. Winning more contracts
  • 13. 1. TSI’s App and Online Based Training Program blends 2. Innovative Learning Methodologies with the fun of gamification. The resulting solution is a winning mix that improves learning efficiency and fills the engagement gap that challenges most corporate training programs. 3. It is ideal for industries that require a large field force or front-end sales teams like Retail, Pharma, Durables, Financial & Telecom among others. 4. TSI’s App Based Training Program is an ideal learning solution for programs such as: A. Employee On-boarding Training B. Continuous Compliance Training C. Continuous Product Training D. Pre & Post Support for Soft Skills Training 5. The backend Content Management System allows for quick and easy upload of lessons & quiz content. Apart from image and plain text, audio and video content can be included to provide content flexibility and variation
  • 14. 1. Most learners remember only 10% after 3–6 days, if the course material is not repeated or used. 2. Individual learning gaps need to be identified. 3. Training content tends to be static and dull. 4. High employee turnover demands a recurring training schedule. 5. There is no effective and consistent way to measure training results. 6. Typical employee training isn't fun, so employees tend to get distracted.
  • 15. TSI’s App Based Employee Training Program provides employees with their personal scorecard on tests that they have completed
  • 16. A leadership board is provided and updated after every test that shows all employees how they rank in comparison with their peers. This can be used as a platform for employee incentive programs.
  • 17.
  • 18. Staff Training 12,123,000 views Description SALES STAFF TRAINING LESSON 1 Active Video, Audio, and Presentation capabilities for lessons Practice test option which can be taken multiple times before taking the final quiz Multiple lessons which can be added
  • 19. INWARD & OUTWARD COMPASSION, FORGIVENESS & LOVE As a company how important are your employees for you: HEART CHAKRA – FOURTH CHAKRA A. Necessary, they are a medium of your companies growth B. Critical, You owe your success to them, you take extra care to ensure their well being at every level C. You have limited interaction with them, keep your distance.
  • 21. COMMUNICATION INNER PEACE, BALANCE, SHARE Communication and methods like Branding, PR and Social Media are very important because: THROAT CHAKRA – FIFTH CHAKRA A. They help create an image for a company helping in growth B. They are the strongest mediums of creating awareness and consciousness amongst consumers, business partners and people at large. Can be used as great enablers and mobilizers C. Necessary to survive
  • 22. iTRAIN – ASK THE EXPERT
  • 23. INSPIRE CLARITY, INTUITION, INSIGHT What kind of a company legacy you want to leave if given an opportunity to do so: THIRD EYE CHAKRA - SIXTH CHAKRA A. We are the Bulls of the market, grow and grow. B. We are a company that has made a positive Difference adding to the happiness and well being of the Society. Trust is our motto! C. I made sure my children got a good spring board!
  • 25. ONENESS UNITY OF BODY, EMOTIONS & SOUL As an entrepreneur and human being I feel I'm in a: CROWN CHAKRA - SEVENTH CHAKRA A. Safe zone B. Fulfilling my destiny C. Searching
  • 26.