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Chapter 8
Implementing Strategies: Marketing,
Finance/Accounting, R&D, & MIS Issues
Strategic Management:
Concepts & Cases
10th Edition
Fred David
PowerPoint Slides by
Ishfaque Rahujo
School of Business Administration
Shaheed Benazir Bhutto University
Shaheed Benazirabad
Ch 8-1
BY:MADDY.KALEEM
Chapter Outline
Ch
8-2
The Nature of Strategy Implementation
Marketing Issues
Finance/Accounting Issues
BY:MADDY.KALEEM
Chapter Outline (cont’d)
Ch
8-3
Research & Development (R&D) Issues
Management Information Systems (MIS)
Issues
BY:MADDY.KALEEM
The greatest strategy is doomed if it’s
implemented badly. --
Bernard Reimann
Ch
8-4
Implementing Strategies
BY:MADDY.KALEEM
-- Strategy implementation means change.
Ch
8-5
The Nature of Strategy
Implementation
BY:MADDY.KALEEM
-- Less than 10% of strategies formulated are
successfully implemented!
Ch
8-6
The Nature of Strategy
Implementation
BY:MADDY.KALEEM
 Failing to segment markets appropriately
 Paying too much for a new acquisition
 Falling behind competition in R&D
 Not recognizing benefit of computers in
managing information
Ch 8-7
Nature of Strategy
Implementation
Low Success Rate – Strategy Implementation
BY:MADDY.KALEEM
 Market goods & services well
 Raise needed working capital
 Produce technologically sound goods
 Sound information systems
Ch 8-8
Nature of Strategy
Implementation
Successful Strategy Implementation
BY:MADDY.KALEEM
-- Marketing variables affect
success/failure of strategy implementation
Ch 8-9
Marketing Issues
BY:MADDY.KALEEM
 Exclusive dealerships – multiple channels of
distribution
 Heavy, light, or no TV advertising
 Price leader or price follower
 Advertise online or not
 Offer complete or limited warrantee
Ch 8-10
Marketing Issues
Marketing Decisions requiring policies
BY:MADDY.KALEEM
1. Market segmentation
2. Product positioning
Ch 8-11
Marketing Issues
Centrally important to Implementation
BY:MADDY.KALEEM
 Subdividing of a market into distinct subsets
of customers according to needs and buying
habits.
Ch 8-12
Marketing Issues
Market Segmentation
BY:MADDY.KALEEM
 Key to matching supply & demand
 Market development, product-development,
market penetration & diversification strategies
 Allows operating with limited resources
 Enables small firms to compete successfully
Ch 8-13
Marketing Issues
Market Segmentation
BY:MADDY.KALEEM
 Directly affect marketing mix variables:
◦ Product
◦ Place
◦ Promotion
◦ Price
Ch 8-14
Marketing Issues
Market Segmentation
BY:MADDY.KALEEM
Marketing Mix – Component Factors
Ch
8-
15
Service level
Warranty
Transportation
carriers
Product line
Inventory
levels/locations
Packaging
PublicitySales territoriesBrand name
Payment termsSales promotionOutlet locationStyle
Discounts &
allowances
Personal selling
Distribution
coverage
Features
LevelAdvertising
Distribution
channels
Quality
PricePromotionPlaceProduct
BY:MADDY.KALEEM
Marketing Issues
Ch
8-
16
Market Segment
Basis Psychographic
Behavioral
Geographic
Demographic
BY:MADDY.KALEEM
 Region
 County size
 City or SMSA size
 Density
 Climate
Marketing Issues
Geographic
BY:MADDY.KALEEM
Marketing Issues
Ch
8-
18
Market Segment
Basis Psychographic
Behavioral
Geographic
Demographic
BY:MADDY.KALEEM
 Age
 Family Size
 Family Life Cycle
 Income/Occupation
 Education
 Religion
 Race/Nationality
Ch 8-19
Marketing Issues
Demographic
BY:MADDY.KALEEM
Marketing Issues
Ch
8-
20
Market Segment
Basis Psychographic
Behavioral
Geographic
Demographic
BY:MADDY.KALEEM
 Social Class
 Lifestyle
 Personality
Ch 8-21
Marketing Issues
Psychographic
BY:MADDY.KALEEM
Marketing Issues
Ch
8-
22
Market Segment
Basis Psychographic
Behavioral
Geographic
Demographic
BY:MADDY.KALEEM
 Use occasion
 Benefits sought
 User status
 Usage rate
 Loyalty status
 Readiness stage
 Attitude toward product
Ch 8-23
Marketing Issues
Behavioral
BY:MADDY.KALEEM
-- Schematic representations that reflect how
products/services compare to competitors’
on dimensions most important to success in
the industry
Ch 8-24
Marketing Issues
Product Positioning
BY:MADDY.KALEEM
Marketing Issues
Ch
8-
25
Product
Positioning
Customer Wants
Customer Needs
BY:MADDY.KALEEM
Product Positioning Steps
Ch
8-
26
Product
Positioning
Steps
2. Diagram Map
1. Select Key Criteria
3. Plot competitors’
products
4. Look for niches
5. Develop Marketing
Plan
BY:MADDY.KALEEM
Product Positioning Map
Ch
8-
27
Low
Convenience
High
Customer
Loyalty
Low
Customer
Loyalty
High
Convenience
Firm 1
•
•
Firm 2
•
Firm 3
Rental Car Market
Low
Customer
Loyalty
High
Convenience
Firm 1
•
•
Firm 2
•
Firm 3
Rental Car Market
BY:MADDY.KALEEM
 Look for vacant niche
 Avoid sub optimization
 Don’s serve 2 segments w/ same strategy
 Don’t position in the middle of the map
Ch 8-28
Marketing Issues
Product Positioning as Strategy Implementation
Tool
BY:MADDY.KALEEM
-- Central to strategy implementation.
Ch 8-29
Finance/Accounting Issues
BY:MADDY.KALEEM
 Acquiring needed capital
 Developing projected financial statements
 Preparing financial budgets
 Evaluating worth of a business
Ch 8-30
Finance/Accounting Issues
Essential for implementation
BY:MADDY.KALEEM
 Raise capital – short-term, long-term, preferred,
or common stock
 Lease or by fixed assets
 Determine appropriate dividend payout ratio
Ch 8-31
Finance/Accounting Issues
Decisions based on Finance/Accounting
BY:MADDY.KALEEM
 LIFO, FIFO, or market-value accounting
approach
 Extend time of AR
 Establish % discount on accounts for terms
 Determine the amount of cash kept on hand
Ch 8-32
Finance/Accounting Issues
Decisions based on Finance/Accounting
BY:MADDY.KALEEM
 Debt
 Equity
Ch 8-33
Finance/Accounting Issues
Capital acquisition to implement strategies
BY:MADDY.KALEEM
 EPS/EBIT analysis
◦ Earnings per share/Earnings before interest and
taxes
Ch 8-34
Finance/Accounting Issues
Debt vs. Equity Decisions
BY:MADDY.KALEEM
 $Amount Needed: $500
 Stock Price $40
 EBIT Range $1000 to $2000
 Tax Rate 175/673 = .26 = 26%
 Interest Rate 5%
 # Shares Outstanding 350
Ch 8-35
EPS-EBIT Analysis
(in $millions)
Heinz Company – Year End 2001
BY:MADDY.KALEEM
EPS-EBIT Analysis (in $millions) – Heinz Company
Stock Financing Financing Financing
High Low High Low High Low
EBIT ($982.4 in 2001) $2000 $1000 $2000 $1000 $2000 $1000
Interest (5%) 0 0 25 25 10 10
EBT 2000 1000 1975 975 1990 990
Taxes 26% 520 260 514 254 517 257
EAT 1480 740 1461 721 1473 733
# Shares outstanding 362.5 362.5 350 350 357.5 357.5
EPS 4.08 2.04 4.17 2.06 4.12 2.05
Ch 8-36
BY:MADDY.KALEEM
 Conclusion:
◦ Heinz should use debt to raise the $500 million
Ch 8-37
Finance/Accounting Issues
EPS-EBIT Analysis Heinz
BY:MADDY.KALEEM
 Allow an organization to examine the expected
results of various actions and approaches
Ch 8-38
Finance/Accounting Issues
Projected Financial Statements
BY:MADDY.KALEEM
1. Prepare income statement before balance
sheet (forecast sales)
2. Use percentage of sales method to project
CoGS & expenses
3. Calculate projected net income
Ch 8-39
Finance/Accounting Issues
Steps in Preparing Projected Financial
Statements
BY:MADDY.KALEEM
4. Subtract dividends to be paid from Net Income
and add remaining to Retained Earnings
5. Project balance sheet times beginning with
retained earnings
6. List comments (remarks) on projected
statements
Ch 8-40
Finance/Accounting Issues
Steps in Preparing Projected Financial
Statements (cont’d)
BY:MADDY.KALEEM
Projected Income Statement for Litten Company (in
millions)
Prior Year 2004
Projected Year
2005 Remarks
Projected Income Statement
Sales 100 150.00 50% increase
Cost of Goods Sold 70 105.00 70% of sales
Gross Margin 30 45.00
Selling Expense 10 15.00 10% of sales
Administrative Expense 5 7.50 5% of sales
EBIT 15 22.50
Interest 3 3.00
EBT 12 19.50
Taxes 6 9.75 50% rate
Net Income 6 9.75
Dividends 2 5.00
Retained Earnings 4 4.75
Ch 8-41
BY:MADDY.KALEEM
-- Details how funds will be obtained and spent for
a specified period of time.
Ch 8-42
Finance/Accounting Issues
Financial Budget
BY:MADDY.KALEEM
 Cash budgets
 Operating budgets
 Sales budgets
 Profit budgets
 Factory Budgets
 Expense Budgets
Ch 8-43
Finance/Accounting Issues
Types of Budgets
BY:MADDY.KALEEM
 Divisional budgets
 Variable budgets
 Flexible budgets
 Fixed budgets
Ch 8-44
Finance/Accounting Issues
Types of Budgets
BY:MADDY.KALEEM
 Central to strategy implementation – integrative,
intensive, & diversification strategies often
implemented through acquisitions of other firms
Ch 8-45
Finance/Accounting Issues
Evaluating Worth of a Business
BY:MADDY.KALEEM
1. What a firm owns
2. What a firm earns
3. What a firm will bring in the market
Ch 8-46
Finance/Accounting Issues
Evaluating Worth of a Business:
3 Basic Approaches
BY:MADDY.KALEEM
-- New products and improvement of
existing products that allow for effective
strategy implementation
Ch 8-47
Research & Development
Issues
BY:MADDY.KALEEM
 Level of support constrained by resource
availability
 Technological improvements shorten product
life cycles
Ch 8-48
Research & Development
Issues
Constraints
BY:MADDY.KALEEM
1. 1st firm to market new technological products
2. Innovative imitator of successful products
3. Low-cost producer of similar but less
expensive products
Ch 8-49
Research & Development
Issues
3 Major R&D approaches to implementing
strategies
BY:MADDY.KALEEM
-- Information is basis for understanding
the firm. One of the most important
factors differentiating successful from
unsuccessful firms
Ch 8-50
Management Information
Systems (MIS) Issues
BY:MADDY.KALEEM
 Information collection, retrieval, & storage
 Keeping managers informed
 Coordination of activities among divisions
 Allow firm to reduce costs
Ch 8-51
MIS Issues
Functions of MIS
BY:MADDY.KALEEM
Key Terms & Concepts
Ch
8-
52
For Review (Chapter 8)
Cash Budget Marketing Mix Variables
EPS/EBIT Analysis
Outstanding Shares
Method
Management Information
Systems (MIS)
Price-Earnings Ratio
Method
Market Segmentation Product Positioning
BY:MADDY.KALEEM
Key Terms & Concepts
Ch
8-
53
For Review (Chapter 8)
Projected Financial
Statement Analysis
Research & Development
(R&D)
Vacant Niche
BY:MADDY.KALEEM

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Strategic Management: Concepts & Cases Chapter 08

  • 1. Chapter 8 Implementing Strategies: Marketing, Finance/Accounting, R&D, & MIS Issues Strategic Management: Concepts & Cases 10th Edition Fred David PowerPoint Slides by Ishfaque Rahujo School of Business Administration Shaheed Benazir Bhutto University Shaheed Benazirabad Ch 8-1 BY:MADDY.KALEEM
  • 2. Chapter Outline Ch 8-2 The Nature of Strategy Implementation Marketing Issues Finance/Accounting Issues BY:MADDY.KALEEM
  • 3. Chapter Outline (cont’d) Ch 8-3 Research & Development (R&D) Issues Management Information Systems (MIS) Issues BY:MADDY.KALEEM
  • 4. The greatest strategy is doomed if it’s implemented badly. -- Bernard Reimann Ch 8-4 Implementing Strategies BY:MADDY.KALEEM
  • 5. -- Strategy implementation means change. Ch 8-5 The Nature of Strategy Implementation BY:MADDY.KALEEM
  • 6. -- Less than 10% of strategies formulated are successfully implemented! Ch 8-6 The Nature of Strategy Implementation BY:MADDY.KALEEM
  • 7.  Failing to segment markets appropriately  Paying too much for a new acquisition  Falling behind competition in R&D  Not recognizing benefit of computers in managing information Ch 8-7 Nature of Strategy Implementation Low Success Rate – Strategy Implementation BY:MADDY.KALEEM
  • 8.  Market goods & services well  Raise needed working capital  Produce technologically sound goods  Sound information systems Ch 8-8 Nature of Strategy Implementation Successful Strategy Implementation BY:MADDY.KALEEM
  • 9. -- Marketing variables affect success/failure of strategy implementation Ch 8-9 Marketing Issues BY:MADDY.KALEEM
  • 10.  Exclusive dealerships – multiple channels of distribution  Heavy, light, or no TV advertising  Price leader or price follower  Advertise online or not  Offer complete or limited warrantee Ch 8-10 Marketing Issues Marketing Decisions requiring policies BY:MADDY.KALEEM
  • 11. 1. Market segmentation 2. Product positioning Ch 8-11 Marketing Issues Centrally important to Implementation BY:MADDY.KALEEM
  • 12.  Subdividing of a market into distinct subsets of customers according to needs and buying habits. Ch 8-12 Marketing Issues Market Segmentation BY:MADDY.KALEEM
  • 13.  Key to matching supply & demand  Market development, product-development, market penetration & diversification strategies  Allows operating with limited resources  Enables small firms to compete successfully Ch 8-13 Marketing Issues Market Segmentation BY:MADDY.KALEEM
  • 14.  Directly affect marketing mix variables: ◦ Product ◦ Place ◦ Promotion ◦ Price Ch 8-14 Marketing Issues Market Segmentation BY:MADDY.KALEEM
  • 15. Marketing Mix – Component Factors Ch 8- 15 Service level Warranty Transportation carriers Product line Inventory levels/locations Packaging PublicitySales territoriesBrand name Payment termsSales promotionOutlet locationStyle Discounts & allowances Personal selling Distribution coverage Features LevelAdvertising Distribution channels Quality PricePromotionPlaceProduct BY:MADDY.KALEEM
  • 16. Marketing Issues Ch 8- 16 Market Segment Basis Psychographic Behavioral Geographic Demographic BY:MADDY.KALEEM
  • 17.  Region  County size  City or SMSA size  Density  Climate Marketing Issues Geographic BY:MADDY.KALEEM
  • 18. Marketing Issues Ch 8- 18 Market Segment Basis Psychographic Behavioral Geographic Demographic BY:MADDY.KALEEM
  • 19.  Age  Family Size  Family Life Cycle  Income/Occupation  Education  Religion  Race/Nationality Ch 8-19 Marketing Issues Demographic BY:MADDY.KALEEM
  • 20. Marketing Issues Ch 8- 20 Market Segment Basis Psychographic Behavioral Geographic Demographic BY:MADDY.KALEEM
  • 21.  Social Class  Lifestyle  Personality Ch 8-21 Marketing Issues Psychographic BY:MADDY.KALEEM
  • 22. Marketing Issues Ch 8- 22 Market Segment Basis Psychographic Behavioral Geographic Demographic BY:MADDY.KALEEM
  • 23.  Use occasion  Benefits sought  User status  Usage rate  Loyalty status  Readiness stage  Attitude toward product Ch 8-23 Marketing Issues Behavioral BY:MADDY.KALEEM
  • 24. -- Schematic representations that reflect how products/services compare to competitors’ on dimensions most important to success in the industry Ch 8-24 Marketing Issues Product Positioning BY:MADDY.KALEEM
  • 26. Product Positioning Steps Ch 8- 26 Product Positioning Steps 2. Diagram Map 1. Select Key Criteria 3. Plot competitors’ products 4. Look for niches 5. Develop Marketing Plan BY:MADDY.KALEEM
  • 27. Product Positioning Map Ch 8- 27 Low Convenience High Customer Loyalty Low Customer Loyalty High Convenience Firm 1 • • Firm 2 • Firm 3 Rental Car Market Low Customer Loyalty High Convenience Firm 1 • • Firm 2 • Firm 3 Rental Car Market BY:MADDY.KALEEM
  • 28.  Look for vacant niche  Avoid sub optimization  Don’s serve 2 segments w/ same strategy  Don’t position in the middle of the map Ch 8-28 Marketing Issues Product Positioning as Strategy Implementation Tool BY:MADDY.KALEEM
  • 29. -- Central to strategy implementation. Ch 8-29 Finance/Accounting Issues BY:MADDY.KALEEM
  • 30.  Acquiring needed capital  Developing projected financial statements  Preparing financial budgets  Evaluating worth of a business Ch 8-30 Finance/Accounting Issues Essential for implementation BY:MADDY.KALEEM
  • 31.  Raise capital – short-term, long-term, preferred, or common stock  Lease or by fixed assets  Determine appropriate dividend payout ratio Ch 8-31 Finance/Accounting Issues Decisions based on Finance/Accounting BY:MADDY.KALEEM
  • 32.  LIFO, FIFO, or market-value accounting approach  Extend time of AR  Establish % discount on accounts for terms  Determine the amount of cash kept on hand Ch 8-32 Finance/Accounting Issues Decisions based on Finance/Accounting BY:MADDY.KALEEM
  • 33.  Debt  Equity Ch 8-33 Finance/Accounting Issues Capital acquisition to implement strategies BY:MADDY.KALEEM
  • 34.  EPS/EBIT analysis ◦ Earnings per share/Earnings before interest and taxes Ch 8-34 Finance/Accounting Issues Debt vs. Equity Decisions BY:MADDY.KALEEM
  • 35.  $Amount Needed: $500  Stock Price $40  EBIT Range $1000 to $2000  Tax Rate 175/673 = .26 = 26%  Interest Rate 5%  # Shares Outstanding 350 Ch 8-35 EPS-EBIT Analysis (in $millions) Heinz Company – Year End 2001 BY:MADDY.KALEEM
  • 36. EPS-EBIT Analysis (in $millions) – Heinz Company Stock Financing Financing Financing High Low High Low High Low EBIT ($982.4 in 2001) $2000 $1000 $2000 $1000 $2000 $1000 Interest (5%) 0 0 25 25 10 10 EBT 2000 1000 1975 975 1990 990 Taxes 26% 520 260 514 254 517 257 EAT 1480 740 1461 721 1473 733 # Shares outstanding 362.5 362.5 350 350 357.5 357.5 EPS 4.08 2.04 4.17 2.06 4.12 2.05 Ch 8-36 BY:MADDY.KALEEM
  • 37.  Conclusion: ◦ Heinz should use debt to raise the $500 million Ch 8-37 Finance/Accounting Issues EPS-EBIT Analysis Heinz BY:MADDY.KALEEM
  • 38.  Allow an organization to examine the expected results of various actions and approaches Ch 8-38 Finance/Accounting Issues Projected Financial Statements BY:MADDY.KALEEM
  • 39. 1. Prepare income statement before balance sheet (forecast sales) 2. Use percentage of sales method to project CoGS & expenses 3. Calculate projected net income Ch 8-39 Finance/Accounting Issues Steps in Preparing Projected Financial Statements BY:MADDY.KALEEM
  • 40. 4. Subtract dividends to be paid from Net Income and add remaining to Retained Earnings 5. Project balance sheet times beginning with retained earnings 6. List comments (remarks) on projected statements Ch 8-40 Finance/Accounting Issues Steps in Preparing Projected Financial Statements (cont’d) BY:MADDY.KALEEM
  • 41. Projected Income Statement for Litten Company (in millions) Prior Year 2004 Projected Year 2005 Remarks Projected Income Statement Sales 100 150.00 50% increase Cost of Goods Sold 70 105.00 70% of sales Gross Margin 30 45.00 Selling Expense 10 15.00 10% of sales Administrative Expense 5 7.50 5% of sales EBIT 15 22.50 Interest 3 3.00 EBT 12 19.50 Taxes 6 9.75 50% rate Net Income 6 9.75 Dividends 2 5.00 Retained Earnings 4 4.75 Ch 8-41 BY:MADDY.KALEEM
  • 42. -- Details how funds will be obtained and spent for a specified period of time. Ch 8-42 Finance/Accounting Issues Financial Budget BY:MADDY.KALEEM
  • 43.  Cash budgets  Operating budgets  Sales budgets  Profit budgets  Factory Budgets  Expense Budgets Ch 8-43 Finance/Accounting Issues Types of Budgets BY:MADDY.KALEEM
  • 44.  Divisional budgets  Variable budgets  Flexible budgets  Fixed budgets Ch 8-44 Finance/Accounting Issues Types of Budgets BY:MADDY.KALEEM
  • 45.  Central to strategy implementation – integrative, intensive, & diversification strategies often implemented through acquisitions of other firms Ch 8-45 Finance/Accounting Issues Evaluating Worth of a Business BY:MADDY.KALEEM
  • 46. 1. What a firm owns 2. What a firm earns 3. What a firm will bring in the market Ch 8-46 Finance/Accounting Issues Evaluating Worth of a Business: 3 Basic Approaches BY:MADDY.KALEEM
  • 47. -- New products and improvement of existing products that allow for effective strategy implementation Ch 8-47 Research & Development Issues BY:MADDY.KALEEM
  • 48.  Level of support constrained by resource availability  Technological improvements shorten product life cycles Ch 8-48 Research & Development Issues Constraints BY:MADDY.KALEEM
  • 49. 1. 1st firm to market new technological products 2. Innovative imitator of successful products 3. Low-cost producer of similar but less expensive products Ch 8-49 Research & Development Issues 3 Major R&D approaches to implementing strategies BY:MADDY.KALEEM
  • 50. -- Information is basis for understanding the firm. One of the most important factors differentiating successful from unsuccessful firms Ch 8-50 Management Information Systems (MIS) Issues BY:MADDY.KALEEM
  • 51.  Information collection, retrieval, & storage  Keeping managers informed  Coordination of activities among divisions  Allow firm to reduce costs Ch 8-51 MIS Issues Functions of MIS BY:MADDY.KALEEM
  • 52. Key Terms & Concepts Ch 8- 52 For Review (Chapter 8) Cash Budget Marketing Mix Variables EPS/EBIT Analysis Outstanding Shares Method Management Information Systems (MIS) Price-Earnings Ratio Method Market Segmentation Product Positioning BY:MADDY.KALEEM
  • 53. Key Terms & Concepts Ch 8- 53 For Review (Chapter 8) Projected Financial Statement Analysis Research & Development (R&D) Vacant Niche BY:MADDY.KALEEM