- Justin Nelson has 7 years of experience in retail management including experience with all aspects of running a retail business. - He has a BA in Psychology from the University of Memphis and skills in Microsoft Office, POS systems, basic IT troubleshooting, and customer service. - Nelson seeks a position utilizing his retail management experience and technology skills.

1. Justin Nelson
6588 Eastbrook Lane Apt 5
Memphis, TN 38134
(901) 849.0973
RRELEVANTELEVANT SSKILLSKILLS
Human
Resources
Software
Systems
Information
Technology
Computer
Systems
Quantitative
Analytics
Schools of
Thought
Employee
Relations
Ms Word/Excel Hardware Dropbox Budgeting Management
Recruiting Google Docs
Technology
Solutions
Google Drive Forecasting
Organizational
Behavior
Strategic
Management
Camtasia
Studio 8
Trends Research Prism POS
Statistical
Analysis
Marketing
Training
Photoshop
Paint
Troubleshooting
Windows
7/Vistsa/XP/8
Profit and Loss
Reports
Psychology
Development Adobe
Network
Set up
iOS
Risk vs. Reward
Analysis
Sociology
SSUMMARYUMMARY
• 7 Years of Retail Management
• Experience and complete understanding of full retail business process, including business, sales, and
marketing plans, accounting, inventory, employee training, customer service, and store IT.
• Utilization of Retail Point of Sale (POS) software and devices.
• Basic IT troubleshooting, including POS, Printer, Desktop Computers, etc.
• Great Customer Service both in person and on phone.
• Able to type 60-80 words per minute (WPM).
• Set up a shrink program.
PPROFESSIONALROFESSIONAL EEXPERIENCEXPERIENCE
SAS SSAS SHOESHOES ((BLAKEBLAKE SHOESSHOES OFOF JACKSONJACKSON INCINC.).)  MMEMPHISEMPHIS, T, TNN
GGENERALENERAL MMANAGERANAGER/ M/ MARKETINGARKETING MMANAGERANAGER MMARCHARCH 2006- P2006- PRESENTRESENT
Major Accomplishments:
 Successfully ran both of my owners' stores and completely restored the inventory to its proper status,
re-trained the staff and organized the stores so that they ran more efficiently to decrease deficits over
previous years and to increase profitability.
 Created a training manual that the owner established at two of his stores.
 Implemented sales and business plans that made the stores run more efficiently and to increase
profit
 Created a multifaceted marketing strategy, along with creating all the marketing materials, and
organized meetings with local advertising account managers to present their proposals to the owner
of the stores I managed.
 General accounting knowledge, including budgeting, debits and credits, wages, and auditing.
 Increased sales by 13% over a one year period with a very minimum marketing budget.
 Maintained a sales level to that of first in sales each month, every month I have been employed at
SAS.
 Total personal sales are $3,000,000.
Justin Nelson  Page 1 of 2

2. Justin Nelson
6588 Eastbrook Lane Apt 5
Memphis, TN 38134
(901) 849.0973
 Coached the employees under my supervision to accomplish their tasks more effectively and
efficiently.
 Always gave great customer service, from which I was acknowledged for by several letters of thanks
and recognition from customers.
 In addition to giving great customer service, I succeeded in presenting customers with an appropriate
product selection.
 Appropriately scheduled appointments, maintenance and meetings; as well as performing
maintenance around the store that fell under my capabilities.
 Analyzed sales data to track customer and sales trends
 Utilized Prism Point of Sale (POS) system for customer checkout, inventory management, etc.
 Conducted basic IT troubleshooting on business systems, desktop computers, printers, and POS
Systems, fixing issues such as driver installation, crashed systems, etc.
 Assisted third SAS store with their IT problems by phone.
 Set up a shrink program where my store effectively cut overstock by ordering more intuitively and
by setting up factory returns in a bi-monthly basis.
 Supervised a staff averaging around 20.
EEDUCATIONDUCATION
University Of Memphis BA in Psychology  Graduated May 2010 with a 3.2 GPA
CCOMPUTEROMPUTER SSKILLSKILLS
Microsoft Office: word, power point and excel
Corel Word Perfect
Prism Office
Prism Point of Sale (POS)
Adobe
Open Office: all applications
Accomplished the ability to type 60- 80 wpm
10-key
Basic IT and troubleshooting skills for hardware and software
EXTRACURRICULAREXTRACURRICULAR ACTIVITIESACTIVITIES
Sigma Alpha Lambda: National Leadership and Honors Organization
Habitat for humanity: we built a house for a impoverished family.
Justin Nelson  Page 2 of 2