2. C U R R I C U L U M V I T A E
Name : Jude Taylor-Dixon Date of Birth : 7 July 1968
Address : 18 Hargreave Terrace Marital status : Divorced
Darlington Mobile : 07460 245007
DL1 5LF Email : wombleblue@hotmail.co.uk
EDUCATION
1979 - 1982 Allertonshire CM School
Brompton Road
Northallerton
North Yorkshire
1982 - 1985 Northallerton Grammar School
Grammar School Lane
Northallerton
North Yorkshire
QUALIFICATIONS
C.S.E.
English Grade 3 Accounts Grade 3
Mathematics Grade 4 Commerce Grade 4
NORTHERN COUNTIES
Typewriting Distinction
CITY & GUILDS
Foundation course in community care - 7 credits and 1 distinction
NVQ
Business Administration Level 3 (obtained 2009)
I also hold a full clean driving licence.
3. EMPLOYMENT HISTORY
August 15 to Clark Willis
October 15 Solicitors
105 Bondgate
Darlington
DL3 7LB
Position Receptionist
Duties
Working as main point of contact for the firm on reception. Taking all incoming calls and directing
them to correct member of staff; dealing with clients on reception; making appointments;
transcribing dictation for fee earners. All other duties as requested.
June 15 to Scotts Wright
July 2015 Solicitors
22 Richmond Road
Catterick Garrison
DL9 3JD
Position Legal Secretary
Duties
Providing secretarial support for the Conveyancing fee earners. Undertaking all aspects of audio
typing; using Intelliworks system; liaising with other solicitors, Land Registries, Building Societies
etc. Dealing with clients both personally and on the telephone (including bereaved clients). Using
Land Registry portal and bank and building society formats. Also carrying out duties on probate,
matrimonial, dispute files etc. File archiving; Dealing with reception and incoming calls. All other
duties as and when required.
May 13 to Alan Ayers & Co
June 15 115 Parkgate
Darlington
DL1 1RZ
Position Administrator/Negotiator
Duties
Dealing with Landlords, Tenants and Contractors both on telephone and face to face; dealing with
rental arrears; instructing contractors when there is a problem with a property; carrying out
viewings, inventories in and out; carrying out inspections. Ensuring rental property list is up to
date and window cards and letting details are available. Co-ordinating diary. General
administration duties. I have introduced new systems to the administration side of the business
which have made that part of the administration easier. The company recently amalgamated with
another company called Sillars Properties where I used computer software including Expert Agent.
All other duties as and when required. I was made redundant from this position.
4. Aug 08 to Stanton Mortimer
April 13 Property Consultants
80/81 High Street
Northallerton
DL7 8EG
Position Secretary/PA
Duties
Providing full secretarial support in the Commercial Department for Company Director my duties
included all aspects of audio and copy typing, including Valuation Reports (both company standard
and mortgage company printed); arranging appointments for valuations and all other aspects of
diary management; answering telephones; dealing with bank managers, clients, estate agents and
any other professional body. Organising the quarterly network lunches and other
appointments/functions. Dealing with outside storage of dead files and the management thereof.
Ordering of stationery and management of stationery cupboard; filing and file management;
dealing with incoming mail and assigning it to relevant persons; reproduction of documents by
either photocopying or pdf files; all other duties as and when required. I was made redundant from
this position.
Sept 07 – July 08 Place Blair & Hatch
The Old Grammar School
240 High Street
Northallerton
DL7 8LU
Position Legal Secretary
Duties
Primarily working for the Conveyancing fee earner. Doing all aspects of audio typing, liaising with
other solicitors, Land Registries, Building Societies etc. Dealing with clients both personally and on
the telephone. Using Land Registry and bank and building society formats. Doing all aspects of
conveyancing. Also working on probate, matrimonial, dispute files. Dealing with reception and
incoming calls. All other duties as and when required. I was made redundant from this
employment
July 07 – Sept 07 Hunt & Wrigley
Old Post Office
83 High Street
Northallerton
DL7 8PX
Position Legal Secretary
Duties
Primarily working for the Conveyancing fee earner. Doing all aspects of audio typing, liaising with
other solicitors, Land Registries, Building Societies etc. Dealing with clients both personally and on
the telephone. Using Land Registry and bank and building society formats. Doing all aspects of
conveyancing from giving quotes to clients to sending the deeds off to the relevant bank or building
society. Also working in reception dealing with all incoming calls and clients. All other duties as
and when required.
June 07 – July 07 Unemployed
5. March 07 to Land of Leather
June 07 Darlington Retail Park
Yarm Road
Darlington
Position Administrator
Duties
Dealing with inputting customer orders, dealing with customers, manufacturers and other stores on
the telephone and by email and post. All aspects of banking, commissions for sales people,
ordering stationery, all other duties as and when required.
May 06 – March 07 Unemployed
June 02 – May 06 Orange PCS
Senhouse Road
Lingfield Way Industrial Estate
Darlington
Position Customer Services Representative
Duties
Working primarily in the Lost and Stolen, Upgrades and Sim Swaps Departments (although I am
trained in most call types from when I worked the night shift), I dealt with all aspects of customer
queries on the telephone, including arranging replacement handsets, sim cards and other
equipment. I also dealt with any queries that the customer may have had and generally tried to
assist in any way possible. I also helped out with coaching other team members in matters that
they were not au fait with. All other duties as and when required.
June 99 – June 02 Smiths Gore
Chartered Surveyors
26 Coniscliffe Road
DARLINGTON
DL3 7JX
Position Secretary/Clerical Assistant
Duties
Working primarily in the Church Commissioners Department, I undertook all aspects of typing work
using Corel Suite 7, Word Perfect 7, Microsoft Word and Excel and Windows 98 administration
work including sending requisitions to accounts departments throughout the Company, liaising with
tenants, official solicitors and other professional bodies involved in this extremely busy department.
I also work for other fee earners when necessary. I answer telephone calls and deal with estate
agency work when required to do so.
6. Aug 1998 – June 99 Eccles Heddon & Co
Solicitors
24a Market Place
THIRSK YO7 1LF
Position Legal Secretary
Duties
Primarily working for the Conveyancing fee earner. Doing all aspects of audio typing, liaising with
other solicitors, Land Registries, Building Societies etc. Dealing with clients both personally and on
the telephone. Using Land Registry and bank and building society formats. Doing all aspects of
conveyancing from giving quotes to clients to sending the deeds off to the relevant bank or building
society. All other duties as and when required.
1998 Hodgsons & Mortimer
Solicitors
16 Duke Street
DARLINGTON DL3 7SA
Position Legal Secretary
Duties
Audio typing using WordPerfect 6.1, initially in the criminal department, doing all aspects of Legal
Aid work, dealing with clients both personally and on the telephone. Liaising with fee earner. I
then began working in the matrimonial and conveyancing departments, again dealing with clients
both personally and over the telephone. Using Land Registry and bank and building society
formats. Doing all aspects of conveyancing from giving quotes to clients to sending the deeds off
to the relevant bank or building society. All other duties as and when required.
Nov 97 - Jan 98 Orange
Hutchison Telecom
Senhouse Road
Lingfield Way
DARLINGTON
Position Registrations Clerk
Duties
Working in the registrations department, doing credit checks, upgrading telephones, activating new
telephones, dealing with customer queries and liaising with other departments as and when
necessary.
This was a temporary contract that came to an end.
June 95 – Oct 97 Lloyds Bank Plc
Thames House Offices
Beveridge Way
NEWTON AYCLIFFE
Position Word Processor Operator
7. Duties
Audio typing using the Philips Digital System and IBM AS400 word processing system for
branches of Lloyds Bank from London and the South East regions. Dealing with author queries,
using the management screens, liaising with Supervisors and Management regarding author
problems etc. I did some basic training in Systems Administration which involved sorting out
queries the authors had with the systems, checking the printers were working in the branches,
dealing with other members of staff to load standard letters etc onto the system. I also did Service
Quality back up which involved dealing with telephone corrections by the authors, locating missing
work and tracking how long it took to turn a job around once it had come in. Other duties as
required.
Additionally, I completed a course (“Developing Service Excellence”) which is the Lloyds Bank
customer service initiative, enabling me to provide the quality of service which customers deserve.
I am capable of working as a team member and on my own initiative.
1994 - 1995 Close Thornton
Solicitors
2 Duke Street
DARLINGTON
Position Legal Secretary
Duties
Audio typing using WordPerfect 5.1 for Senior Partner and other members of staff when he was
absent. Dealing with telephone calls both internally and externally, face to face meetings with
clients. Doing completions and all other duties as required.
1993 - 1994 Hawkins Snaith
Solicitors
42 North Road
DARLINGTON
Position Legal Secretary
Duties
Running the office, doing all typing and dealing with clients. Doing the banking, ordering
stationery, answering the telephone and dealing with both client and staff problems. All other
duties as required.
1989 - 1993 Eccles Heddon & Co
Solicitors
24A Market Place
THIRSK YO7 1LF
Position Legal Secretary
Duties
Doing audio typing for the litigation solicitor. Creating Briefs to Counsel, dealing with clients both
face to face and on the telephone. Dealing with the general public for the building society agency
we had. All other duties as required.
8. INTERESTS
I enjoy reading - particularly James Patterson and Karin Slaughter titles. I like meeting new people
and the different challenges that that presents – I meet a lot of people when I am out with my dog
on walks.
REFEREES
Upon Request
