1. 1
Curriculum Vitae
Personal Details
Full Names: BelindaBeryl
Surname: Wahl
Gender: Female
Nationality: SouthAfrican
Cell Number: 082 571 2554
E-mail: belinda.wahl1@gmail.com
Residential Address: 17 Rosemount,20 DoncasterStreet,Newmarket Park,Alberton
Home Language: English
Languages: Conversational Afrikaans
Overview
Professional,vibrantindividual withapproximately20yearspersonal assistantandoffice administration
experience.
Special skillsinclude: Completedoffice administrationcourse in2014
Typing50 wordsa minute with 96% accuracy
Careerduties: Include diarymanagement,screeningof calls,customerqueries, travel
arrangementsandaccommodation,arrangingof refreshments,processing
of stocktake documentation,processingaccountsforpayment, weeklywages
and processingof retreadingfactory documentation.
Education and Training
2014 Imsimbi Training–Office Management
1974 AnchorCollege –SwitchboardandGeneral Office RoutineCourse
Subjects: Manual and ElectricTypewriting,Dictaphone,Switchboard, IBMandICL
PunchCard Machines and General Office Routine
1969 - 1973 St. RosesConvent,Matric
Subjects: Afrikaans,English,Typing,History,Home Economics, BusinessEconomicsand
Accountancy
2. 2
Work History
Company: TrenTyre Technical Training Centre
Job Title: Personal Assistant / Office Administrator
Dates: 10 January 2001 – 31 March 2015
Responsibilitiesincluded:
General typingof correspondence,ProcessQualityAudits
MaintainingtrainingdataonExcel databasesandon CRS
General office dutiesincludingsortingoutpost,filing
Arrangingof accommodationfortrainees
Arrangingtrainingdocumentation,refreshmentsetc
Processing of retreading documentation, creating job control sheets,invoicing production to customers,
monthlystocktake,processingof accountsforpayment
Weeklywage summaries
Answeringswitchboardandassistingcustomers
Processingof monthlyproductionworksheetsinExcel
Bookingflightsorbustickets
AssistingGeneral Managerinthe compilationof manualsand trainingnotes
In the absence of a branch manager I oversee the operations of production and cleaning staff.
Company: Gino’sAl Metro
Job Title: Owner
Dates: February 2000 - ± November2000
Responsibilitiesincluded:
Orderingof stock from franchise headoffice
Doingdailycashups
Doingmonthlystocktake
Managing of 4 staff members
Meetingandgreetingof customers
Weeklywage summaries
Takingof telephonicorders
Servingwalkincustomers
Company: KellyGirl Services
Job Title: (Varioustemporarypositions)
Dates: April 1998 – December1999
Company: Daewoo Appliances
Job Title: Secretary to Managing Directory
Responsibilitiesincluded:
General typingof correspondence(copytypingandDictaphone)
Answeringof managingdirectorstelephoneandreroutingcalls/takingdetailedmessages
Filingandsortingmanagingdirectorsmail
Ad Hoc dutiesasand whenrequired.
3. 3
Company: EMI
Job Title: Secretary to Sales Manager
Responsibilitiesincluded:
General typingof correspondence
Answeringof managerstelephone andreroutingcalls/takingdetailedmessages
Filinganddistributionof mail
Managing diary
Meetingandgreetingof clients
Company: KimberleyClarke
Job Title: Receptionist
Responsibilitiesincluded:
General typingof correspondence
Answeringof switchboardandreroutingcalls/takingdetailedmessages
Company: S A Warehousing
Job Title: Secretary to Managing Director
Responsibilitiesincluded:
General typingof correspondence
Answeringof managerstelephone andreroutingcalls/takingdetailedmessages
Orderingof stationery
Keepingfilinguptodate
Left SteinerServicesinMarch 1998
Company: SteinerServices
Job Title: Receptionist/ Typist
Dates: ± November1990 – January 1995
Responsibilitiesincluded:
Answeringandrerouting of calls
Internal paging
External pagingof representatives
Overflowtypingof lettersinWordPerfect
February 1995 – July1995 SteinerServices
SalesCo-Coordinator
Responsibilitiesincluded:
Handlingof telephonicqueries
Writingoutof maintenance dockets
TakingmessagesforSalesRepresentatives
Compilingof SalesRepresentativesweeklysalesfigure reports
Compilingof SalesRepresentativesmonthly commissionspayable reports
General filing
August 1995 – January 1996 SteinerServices
CustomerCare (new division)
Responsibilitiesincluded:
Sortingoutof ClientstelephonicqueriesandreportingresultsbacktoClients
Writingoutof maintenance dockets
Courtesycall to Clients
Settingupof systemsto ensure the smoothrunningof the department
General filingandfaxing
Account informationlookupsonUNIXsystem
4. 4
January 1996– June 1996 SteinerServices
Secretary to Group SalesManager
Responsibilitiesincluded:
Typingof general correspondence (usingWordProand Lotus 1 2 3)
Typingof quotations(usingWordProand Lotus1 2 3)
Weeklysalesfigurereportsforall Branches
Withdrawal figure reportsforall Branches
General filingandfaxing
Screeningof managerscalls
Controllingmanagersdiary
Making travel bookings
Compilingof SalesRepresentativesmonthlycommissionsreports
CompilingMarketingreports
PassingleadsontoSalesRepresentatives
Graphs and organisationchartsinFreelance Graphics
Arrangingof Clientfunctions
Switchboardrelief(STC20 x 90)
June 1996 – March 1998 SteinerServices
Secretary / Personal Assistantto General Manager
Responsibilitiesincluded:
Typingof general correspondence
Typingof quotationsforSalesRepresentativesandCustomerCare Consultants
Weeklysalesreports
Withdrawal figure reports
General filingandfaxing
Screeningof bossescalls
Controllingbossesdiary
Compilingof SalesRepresentativesmonthlycommissionsreports
CompilingMarketingreports
PassingleadsontoSalesRepresentatives
Graphs and organisationchartsinFreelance Graphics
Arrangingof Clientfunctions
Typingof invitationsinFreelance GraphicsandPowerPoint
Compilingof organisationchartsinPower Point
Answeringof PlesseyISXtelephonesystem
Receptionduties
Orderingandissuingof stationery
Minutesof salesmeeting(noshorthand)
Typingdone inLotus SmartSuite 97, WordPro,Lotus1 2 3, MS Word andExcel
AssistedwithClientqueries
Inputtingof Clientdataontocomputer
Openingof Clientaccounts
5. 5
Commpany Name: Industrial Name Plates
Job Title: Receptionist
Dates: August 1990 – October1990
Responsibilitiesincluded:
Answeringandreroutingof calls, takingof detailedmessages
Filingof orderdocumentsandart work
Reasonforleaving:
Got pneumoniaandwas hospitalised andonreturnto workcompanyaskedme to leave
Company Name: CheetahAir Tools
Job Title: Girl Friday (Maternityleave standin)
Dates: March 1990 – July 1990
Responsibilitiesincluded:
Answeringandreroutingof calls,paging
Processingandpackingof weeklywages
General typingandfiling
Company Name: GrindrodIntralink
Job Title: Telephonist/ Receptionist/ CustomerServices
Dates: June 1989 – February 1990
Responsibilitiesincluded:
Answeringandreroutingof calls,paging,takingmessagesandissuingof stationery
Handlingof customercomplaintswithregardstonondeliveryof consignments.
Processingof collectionorders,expeditingandfollowingupof collectionsanddeliveries
Company Name: Kanhym Fresh Meat
Job Title: Telesales
Dates: January 1987 – March 1988
Responsibilitiesincluded:
Telephonicordertaking
Handlingof customercomplaintswithregardstonondelivery
Checkingupon stockavailability
Company Name: RUC Mining
Job Title: Receptionist
Dates: March 1984 – September1986
Responsibilitiesincluded:
Answeringandreroutingof calls,paging,takingmessages ,monitoringof site radio
Meetingandgreetingof clients
Control of telephone managementsystemandprintingof reports
Monitoringflexi-timesystemandcollatingof hours
Reportingof faultyoffice equipmentandensuringrepairsare done asquicklyaspossible
6. 6
References:
Alan Harvey Branch Manager Training Academy TrenTyre 011 345 6700
Brendan Nash-Beresford Training ConsultantSub Saharan Africa Goodyear 082 563 1929
WynandLourens Technical Training Manager Rema Tip Top 072 612 0913
Andre Greeff RetiredTechnical Training General Manager TrenTyre 071 643 5952
AlecDada Director Ex Steiner 076 300 0120