Change someone's behavior is always difficult. Changing those of successful leaders are even more so. That's why a very disciplined process is key, and that's why we use the Marshall Goldsmith Stakeholder Centered Coaching. To learn more about what this coaching process is and how it may be applied in your organization and what value it would bring to your business, please contact me at: john.suen@tophill-consultant.com I am a certified Marshall Goldsmith Coach and use the same process to coach leaders and executives as what Dr. Marshall Goldsmith has been doing.