1. Joao Filipe de Brito Ramos Mota
Personal Data
• Marital status: Married
• Nationality: Portuguese
• Date of Birth: 26 /06/1970
• Identity Card NR.: 8887742, Lisbon
• Passport: M 632313
• Driver’s Licence: L – 1226826-0 of 12/05/89 (Cat A, B, C,
D, E)
Education
• Degree in Mechanical Engineering – Automotive
Production at the “Instituto Politecnico Autonomo”
(Autonomous Polytechnic Institute).
• Bachelor in Electromechanical Engineering – Automotive
at the “Instituto de Electromecanica e Energia” (Energy
and Electro-Mechanic Institute)
Languages
• English: Fluent written and spoken, British Council
• Spanish and French: fluent written and spoken
• German: beginner ( beginner )
Computers
• Good knowledge of Windows (Excel, Word, Power Point)
• Auto Cad,
• Special MB software and applications
43E West Coast Road
Singapore 126809
Mobile:+65 8186 1159
E-Mail: joao_mota@ymail.com
2. Specialised
Training
(Business)
• “Effective Supervisory Skills – Team Leadership”
• Diagnosis sytems for MB Products
• Electrical systems for MB products
• Engines, gear boxes and axles for MB products
• Finance for Non-Financial Managers
• Conflict Management
Professional
Experience
(summary)
Professional
Experience
15 year’s experience in the Automotive Industry area, working with
a different range of products such as passenger cars, trucks, off-
road machines, marine application, and buses in the After Sales
sector in Portugal and with 10 years international experience in
the South East Asia region and Middle East Regional Manager
Experience in managing different areas for the After Sales
business such as Warranties, Spare parts coordination, Training,
Body Building Advisory, Coordination with the different factories to
report and implement technical solutions for field technical
problems. Dealing with customers, country offices and workshops
in order to manage the After Sales Business
Work together with the factories and the head office in order to
elaborate strategic plans for the South East Asia and Middle East
regions
Sept. 91 - Dec. 91 - TECNILUZ - Becker Auto Radio
Car Electrician – Install and repair auto radio, car phone and alarm
systems in passenger cars, vans and trucks.
Jan. 92 - Aug. 98 – Companhia Portuguesa Radio
3. Marconi Group
Telecommunications Technician – At the technical department of
the International Telecommunications Company from Portugal,
with worldwide connections.
Sep. 98 - Feb. 99 – S.T.E.T. Caterpillar
Electrician – Repair and install electrical equipment and devices in
all the range of Caterpillar machines.
Mar. 99 - May. 00 – SGS Sociedade Geral de
Superintendencia
Metrology technician – Inspect and calibrate fluid tanks at the
Portuguese refinery’s facilities and tanks for truck fluid carriers in
order to calculate the correct volume of fluid and the work
condition of the equipments
June 00 - Nov. 02 – Agricel Comercio e Industria de
Maquinas
After Sales Manager – Responsible for all the After Sales issues
of the company, workshop management, technical reports,
communication with the factory representatives, warranties and
parts. Dealing with Detroit Diesel (Diesel 4 stroke and 2 stroke ),
Allison, MTU and Yanmar products.
Dec. 02 - Apr 03 – SLC - Toyota
After Sales Manager – Manage all the issues from the dealer,
workshop and parts
May 03 – Aug 05 – EvoBus Portugal ( Daimler Group )
After Sales Manager – Responsible for managing all technical
issues, communication with the dealers, costumers and the
factory representatives, warranty approval for special cases
Sep. 05 – Jun 09 – Daimler South East Asia ( Daimler
4. Group )
Regional Manager – Responsible for managing all the issues
related with the after sales business for the bus & coach products
for the South East Asia region, comprising the following countries:
• Singapore
• Malaysia
• Thailand
• Philippines
• Vietnam
• Bangladesh
• Indonesia
• Brunei
• Sri Lanka
• Cambodia
. This involves the following responsibilities:
• Management of all the communication between the
different factories that supply products for the region and
its different countries
• Manage and plan the annual training calendar for the
region,
• Perform introduction and product training
• Make technical reports to the factories and later plan and
implement the technical solutions,
• Manage the warranty special cases with the different
factories
• Body Building advisory and respective follow-up.
• Make monthly reports related to the Afters Sales activity
Jul 09 – Jun 13 – Daimler Middle East & Levant
( Daimler Group )
Fleet Coordinator Manager – Responsible for a fleet of 105 buses
under a full maintenance contract with the EvoBus GmbH
5. operating in Abu Dhabi.
Main tasks and responsibilities:
• Assure the permanent availability of 95% of the fleet
• Coordination of all payments, repairs, factory campaigns
and service measures on the fleet.
• Support in spare parts, planning, claim management,
monthly reports to the factory with all R&M Contract issues
and Technical training.
For special cases, support the other countries in the Middle East
Region, regarding Technical problems and technical solutions in
the field.
Jul 13 - …. – Daimler South East Asia ( Daimler Group )
Fleet Coordinator Manager – Responsible for a fleet of 1000
buses operating in Singapore city divided by 3 operators.
Located directed at the Singapore dealer and making the bridge
with the Regional office and EvoBus GmbH.
Main tasks and responsibilities:
• Assure a high level of availability of the fleet
• Coordinate all service measures and campaigns, in
regards to spare parts and fleet planning for
implementation
• Develop and report to factory specially own developed
solutions for particular problems in the fleet in operation
• Plan and implement the mentioned solutions
• Perform specific training to the Team for diagnosis and
repair of the different systems in the buses
• All kinds of technical and repair support
• Elaboration of technical bulletins for specific issues
• Technical reporting to EvoBus GmbH
Technical training for the “French speaking “ countries in the Asia
Pacific region.