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JOAN VAN WYK
Occupation Manufacturing Manager
Gender Female
Nationality South African
Ethnic Group Coloured
Language English, Afrikaans
Drivers Licence Code 08
Availability Immediate
Contact Details
Cell phone
+27 84 278 1050
+27 71 675 5469
Email joanvanwyk18@gmail.com
LinkedIn http://za.linkedin.com/in/joanvanwyk
Residential Location Bellville South, Cape Town, Western Province, South Africa
Professional Profile
Highly driven and self-motivated Manufacturing Manager / Supervisor with over 15 years’ experience at middle
management level. Proven working experience in principles of TPM, TQM, process improvement / problem
solving, continuous improvement and effective planning. Strong project management and resource management
capabilities. Recognised for streamlining processes in order to simplify and add value where needed. Good
communication, interpersonal and administrative skill and able to chair meetings and hold disciplinary enquiries.
Sound, in-depth knowledge of the BCEA, Labour Relations policies, procedures and practises. Background in
quality assurance, including handling and conducting audits. Keen to pursue a career Human Resource
Management / Project Management.
Achievements
• After a training period of 2 years I became the 1st female Supervisor at Nampak Flexpak (1999).
• Identified and evaluated shortcomings in the production system and improved the shortcomings (2000).
• Optimised outputs on machines with less manpower (2002).
• As part of the “Project 30” team, I played a key role in meeting deadlines set by the Government for phasing
out the manufacture of the old plastic carrier bag through ensuring that production targets were reached
consistently (2003).
• As part of a team, I was tasked with the responsibility of initiating the revamp of our plant with the primary
objective to instil WCM principles in all working teams (2004).
• Facilitated TPM Process throughout the Finishing Department at Nampak Flexpak. This same process I
repeated at Nampak Cartons & Labels (2010).
• Started training Operators on new Hemingstones machines and manufacturing boutique bags instead of
usual V.T.C carrier bags (2004). I was also involved in training Operators at Nampak Cartons & Labels.
Education
2014
UWC / UNISA
B.Comm Management / Industrial Psychology Degree
*Distinctions: Industrial Psychology- Environmental Psychology (2013), Industrial Psychology- Workforce
Diversity (2013), Quantitative Skills (2007), Dynamic Management (2001)
*First Line Management (Cum Laude) - PMI
*Human Resource Management (Cum Laude) - PMI
*Work and Productivity Study (Cum Laude) - PMI
1986
Kasselsvlei Senior Secondary School
Grade 12 (Matric)
Professional Courses / Training
• Management Development Vocational Training / Certificate / 2013 (Distinction)
• JDE Edwards Assessment and Certificate / 2007
• J D Edwards Seshegoe Programme / Nampak Flexpak Bellville Training Centre / 2005
• Tomorrow’s Leader Programme (TOM) Certificate / 2004
• H I V / AIDS Peer Education Certificate / Assessment Solution / 2002
• Conversational Xhosa and Dynamic Management Certificate / Peninsula Technikon / 2001
Computer Skills
• Microsoft Office (Word, Excel, PowerPoint) • Microsoft Access

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Areas of Expertise
• Project management.
• Quality control.
• Health & safety.
• Planning and executing production.
• Staff management.
• Administration skills.
• Extensive Labour Law knowledge.
• Human Resource management.
Career History
1. 2007 – SEP 2014
Nampak Cartons & Labels
Epping, South Africa
WAREHOUSE SUPERVISOR / MANUFACTURING SUPERVISOR
Responsibilities
• Directly managing a staff complement of 15 – Warehouse.
• Directly managing a staff complement of approximately 80 – Manufacturing.
Production Planning & Execution:
• Ensuring that the production plan is adhered to and liaising with the Planning Department when required.
• Performing weekly managing based on capacity requirements.
• Attending production meetings.
Performance Standards:
• Ensuring that charge hands meet targets.
• Investigating all incidents where standards are not met and taking corrective action.
• Planning and executing Team meetings.
• Liaising with customers regarding technical problems where possible.
• Providing weekly department performance reports, e.g. Make readies, down time, running speeds and
throughputs.
• Initiating and participating in continuous improvement projects for improving efficiencies.
Quality Control:
• Ensuring quality control procedures are adhered to as per ISO Quality Management System.
• Monitoring the quality of manufactured products and taking corrective action timeously in all cases of
deviations.
• Actively liaising with the Quality Department.
• Initiating the raising of QIN’s when production inputs are non-conforming.
• Assisting with filing and acceptable returning of QIN’s to the QA Department.
Maintenance:
• Ensuring that machine minders participate in maintenance activities as per schedule by providing them with
tasks to be performed.
• Liaising with the Maintenance Department to ensure that repairs / maintenance is performed timeously.
• Analysing and monitoring machine breakdowns weekly to take corrective action if required.
• Advising the Production Manager on all machine repairs.
Health & Safety:
• Ensuring that all employees adhere to the Safety Policy by wearing appropriate protective equipment /
clothing.
• Ensuring that all employees in the department are aware of the Company’s safety policy.
• Advising the Risk & Production Manager regarding any potential hazardous conditions in the department.
• Ensuring that all incidents / accidents are reported timeously using proper documentation.
• Promoting good housekeeping by conduction regular audits.
Achievements
• Brought stock accuracy from an average of approximately 80% in a year to 100% within 2 months (2
consecutive month-end full-house stock count).
• Reduced job change over time from an average of 60 minutes to 45 minutes within 2 months applying BOP
Principles & 5SS concepts.
• Streamlined quality procedures, adding value to product resulting in reduction of quality complaints of 6 - 2
within 6 months.
Reason for Leaving
• Volunteer retrenchment in order to complete studies.

3. 3
2. 2004 – 2007
ABSA Bank
Western Cape, South Africa
RECEPTIONIST / INTERNAL CONSULTANT
Responsibilities
Receptionist:
• Responding to visitor inquiries regarding the company, directing visitors to appropriate contacts, sorting mail,
answering incoming calls and arranging appointments for guests to meet with company staff.
• Serving as a Security Guard and monitoring movement into and out of the company and reporting any
suspicious behaviour or activity.
• Assisting with creating and maintaining spreadsheets, creating word documents, merging documents for
mailing, entering formulas into spread sheets and entering data into a customer relations database.
• Assisting with handling petty cash, arranging corporate functions, receivables collection and a variety of
other office tasks.
Internal Consultant:
• Supporting the Financial Advisor and Investment Advisors and assisting them with their day-to-day tasks.
• Serving as a link between client and the Financial Advisor.
• Preparing Analysis of Investment Options.
• Preparing recommendations on investments, involving combining more than one type of investment.
• Assisting with record keeping, including signed contracts, disclosure statements, advisory reports and other
client documents, as well as clear documentation of invoices, payments received and the exact services
rendered.
• Protecting ethical compliance.
Career History: Previous Positions
3.
SUPERVISOR / MANAGER
Nampak Flexpak
1999 – 2003
Key Strengths
• Able to manage, develop and motivate people; a good teacher / mentor.
• Able to interact with other people at all levels of the organisation and from diverse backgrounds.
• Works well under pressure while maintaining individual team effectiveness.
• Strong prioritisation and time management skills with particular focus on meeting deadlines and delivering
on projects.
Community Work
• Neighbourhood Watch administration and Chairperson of the meetings.
• Involved in project regarding community building.
• Member of SAPS Bellville Sector 1 meetings.
• Vice–Chair of Executive Committee - Stand in for chairperson at CPF Forum.
Endorsements
“I use the words privilege and honour selectively as she truly was a marvel to work with… she had the ability
to understand and appreciate the complexity of the situation and applied a systematic approach in dealing
with the challenges…Joan was the most effective manager in my team…” Lerato Masha, Senior Production
Manager, Nampak Cartons and Labels
References
Available on request.