Anna B Rasztabiga Resume - Experienced Office and Customer Service Professional
1. Anna B Rasztabiga
RESUME
CONTACT DETAILS
Name: Anna B Rasztabiga
Address: Unit 3/142-144 Moore Street
Leichhardt NSW 2040
Telephone: (02) 9568 5038
Mobile: 0416 013269
Email: emailconnect9@yahoo.com.au
QUALIFICATIONS:
Institution: Sydney University
Qualification: Masters in Media Practice
2015
Institution: Sydney Institute - TAFE - Petersham
Qualification: Business Administration Certificate II
Subjects: Word, Excel, PowerPoint, Keyboarding and Access
2011
Institution: Metro Screen Paddington
Qualification: Film Producing
Subjects: Conduct Research. Manage Projects
2010
Institution: University of Sydney
Qualification: Bachelor of Arts (Majors: English & Government and
International Relations, (BA Studies also included media subjects).
Subjects: Transcript available.
2005
EMPLOYMENT:
Contract work at companies listed:
2006 – 2010
Temporary roles at companies including Proudex, Medicare, Simons Marketing,
Department of Fair Trading, and Union Services Union
Position duties:
Administrative and general office work.
Data entry/Computer updates and email communication.
Reference checks with employers.
Pre-Production, support and promotions
Customer service
2. Anna B Rasztabiga
Account and diary keeping, office support to manager and team.
Answering telephone and counter queries.
Extensive customer and personnel service
Effectively handle counter and telephone counter enquiries
Word processing - letters and reports
Reception and switchboard - responding to customer queries
Email - Microsoft Outlook and Novell for office communication and processes
Scanning, filing and faxing documents
2008 - 2007
Employer: Devrex Pty Ltd/Assist
Position: Home Services Assistant
Duties: Discussion with client regarding needs
Relating to clients empathetically
Planning and problem solving
Completing duties for client in regards to providing domestic and
personal assistance within a specific timeframe
2005
Employer: Devrex Pty Ltd/Assist
Position: Home Care and Personal Assistant
Duties Assisting elderly and infirm clients living in the community with
personal and domestic needs
SKILLS and EXPERIENCE:
Data entry, word processing.
Ability to use in-house systems
Administration skills in Advertising, Media and Commerce
Experience in all aspects of office support in corporate office
environment
Excellent customer service skills – personal and telephone
Excellent presentation and organisation skills
Communication skills – excellent, professional oral and written skills
Film/TV – Pre-production and Production knowledge and experience
In between assignments, I am professionally active and complete career
and self-development courses, do research and write.
REFEREES: Available on request