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UK Youth Staff Webinar
• 1-7 Feburary 2015 I visited Romania to attend a
week long training course run by Associata Devision
of Romania. There were youth leaders, young
people and other NGO representatives from:
• Bulgaria
• Latvia
• Poland
• Romania
• United Kingdom
During the trip we were taught a range of motivational
theories. I found this very interesting and useful and
wanted to share it with you.
Motivational Theory:
Maslow’s Hierarchy of Needs:
Safety needs
• Safety and Security needs include:
• Personal security
• Financial security
• Health and well-being
• Safety net against accidents/illness and their adverse impacts
Love and belonging
• Friendship
• Intimacy
• Family
Esteem
• self-respect
• self-esteem.
Self-actualization
Self-Transcendence
Maslow’s Theory:
These two theories emerged in the 1960s and suggested
that there were two types of organisational
management:
The X Theory and the Y Theory - Douglas McGregor:
• Theory X – Employees are naturally unmotivated and dislike
working.
• X Type organisations are therefore top heavy, with managers
and supervisors required at every step to control the activity
of workers. There was little delegation of authority and control
remained centralised.
• Theory Y – Assumes employees are happy to work, and are
self-motivated and creative.
• Y Type organisations would have a participative style of
management that is de-centralised enabling employees to
take responsibility for their own workload and goals and be
fulfilled by this approach.
• Is UK Youth an X Type or a Y Type of organisation?
• Are you an X or a Y type of employee?
• Might it be more complicated still?
So how about UK Youth & You?
David Clarence McClelland – Three Needs Theory:
Developing Maslow’s theories McCelland stated that regardless
of age, sex, race and culture people had just three needs that
inspired their motivation:
• Achievement: Achievement motivated people prefer to
master a task or situation, they prefer moderately challenging
work in medium risk situations. This personality type is
motivated by accomplishment in the workplace and an
employment hierarchy with promotional positions.
• Authority/Power: This person desires to influence, teach or
encourage others. They like discipline, enjoy status definition
and competition as well as personal prestige.
• Affiliation: These people are motivated by creating and
maintaining social relationships and desire to feel valued and
accepted. They favour collaboration over competition.
David Clarence McClelland – Three Needs Theory:
• People with a high need for power and low need for affiliation
were most likely to be concentrated in top management
positions.
• People with a high need for achievement could be successful
lower-level managers they were not generally represented at
the most senior tiers.
• People with a high need for affiliation are generally happier
and can be successful in non-leadership roles.
Frederich Herzber’s motivational-hygiene theory:
The two-factor theory states that there are certain
factors in the workplace that cause job satisfaction,
and a separate set of factors cause dissatisfaction. The
theory distinguishes between intrinsic and extrinsic
factors:
• Motivators: Such as challenging work, recognition
and responsibility that give positive satisfaction,
arising from intrinsic conditions of the job itself, such as
recognition, achievement, or personal growth and
• Hygiene factors: Such as status, job, security, salary,
fringe benefits, work conditions, that do not give
positive satisfaction or lead to higher motivation but
dissatisfaction results from their absence.
Frederich Herzber’s motivational-hygiene theory:
• According to the Two-Factory Theory there are four
possible combinations:
• High Hygiene + High Motivation: The ideal situation
where employees are highly motivated and have few
complaints.
• High Hygiene + Low Motivation: Employees have few
complaints but are not highly motivated. The job is
viewed as a paycheck.
• Low Hygiene + High Motivation: Employees are
motivated but have a lot of complaints. A situations
where the job is exciting and challenging but salaries
and work conditions are not up to par.
• Low Hygiene + Low Motivation: This is the worst situation
where employees are not motivated and have many
complaints.
Tamara Law: DNA Theory
Motivated people advance further and faster in their careers,
earn more money, are more productive, experience more
satisfying relationships and are happier than less motivated
people.
• Law #1: Everyone is motivated differently.
• Law #2: Each individual has a unique and distinct motivational
type.
• Law #3: What motivates one person can de-motivate
another.
• Law #4: No one motivational type is “better” than another.
Tamara Law: DNA Theory
D
Drives
N
Needs
A
Awards
Connection Stability Internal
Production Variety External
• DRIVES – The internal forces that mobilize a person to act.
• NEEDS – The core requirements that a person must have in
order to be fulfilled.
• AWARDS – The preferred remunerations that a person desires
for achievement; the material, spiritual, and psychological
currency that they want to be paid for performance.
Six motivators:
Tamara Law: DNA Theory
1. Do you tend to be more competitive or cooperative?
2. Do you prefer constancy or change?
3. Which would make you feel more valued at work: sincere
appreciation without a financial bonus, or a bonus without
appreciation?
There are 8 different motivational DNA combinations:
• PSI: The Director
• PVI: The Visionary
• PSE: The Chief
• PVE: The Champion
• CSI: The Supporter
• CVI: The Relater
• CSE: The Refiner
• CVE: The Explorer
Tamara Law: DNA Theory
1. Do you tend to be more competitive or cooperative?
– Producer or Connection
2. Do you prefer constancy or change?
– Variety or Stability
3. Which would make you feel more valued at work: sincere appreciation
without a financial bonus, or a bonus without appreciation?
– Internal or External
Doing the simple three question test my results were:
CVI: Relater Motivators: Sincere appreciation of the things well done, personal
development opportunities, funny peers, team work, new experiences and
inspiring environment.
• De-motivators: isolation, routine, pressing deadlines, restrained creativity,
disapprovals and conflict.
CVE: Explorer: Motivators: comfortable interpersonal relationship, personal
development opportunities and promotion in the organization, freedom to make
things in their own way, compensations and good bonuses.
• De-motivators: routine, bureaucracy, isolation, disapproval, suppressed
creativity.
Tamara Law: DNA Theory
• You can find the 25 question full test
here:
http://www.motivatedbythebook.com/t
est.aspx
Thank you for your time.

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Motivational Theory

  • 1. UK Youth Staff Webinar
  • 2. • 1-7 Feburary 2015 I visited Romania to attend a week long training course run by Associata Devision of Romania. There were youth leaders, young people and other NGO representatives from: • Bulgaria • Latvia • Poland • Romania • United Kingdom During the trip we were taught a range of motivational theories. I found this very interesting and useful and wanted to share it with you. Motivational Theory:
  • 4. Safety needs • Safety and Security needs include: • Personal security • Financial security • Health and well-being • Safety net against accidents/illness and their adverse impacts Love and belonging • Friendship • Intimacy • Family Esteem • self-respect • self-esteem. Self-actualization Self-Transcendence Maslow’s Theory:
  • 5. These two theories emerged in the 1960s and suggested that there were two types of organisational management: The X Theory and the Y Theory - Douglas McGregor:
  • 6. • Theory X – Employees are naturally unmotivated and dislike working. • X Type organisations are therefore top heavy, with managers and supervisors required at every step to control the activity of workers. There was little delegation of authority and control remained centralised. • Theory Y – Assumes employees are happy to work, and are self-motivated and creative. • Y Type organisations would have a participative style of management that is de-centralised enabling employees to take responsibility for their own workload and goals and be fulfilled by this approach. • Is UK Youth an X Type or a Y Type of organisation? • Are you an X or a Y type of employee? • Might it be more complicated still? So how about UK Youth & You?
  • 7. David Clarence McClelland – Three Needs Theory: Developing Maslow’s theories McCelland stated that regardless of age, sex, race and culture people had just three needs that inspired their motivation: • Achievement: Achievement motivated people prefer to master a task or situation, they prefer moderately challenging work in medium risk situations. This personality type is motivated by accomplishment in the workplace and an employment hierarchy with promotional positions. • Authority/Power: This person desires to influence, teach or encourage others. They like discipline, enjoy status definition and competition as well as personal prestige. • Affiliation: These people are motivated by creating and maintaining social relationships and desire to feel valued and accepted. They favour collaboration over competition.
  • 8. David Clarence McClelland – Three Needs Theory: • People with a high need for power and low need for affiliation were most likely to be concentrated in top management positions. • People with a high need for achievement could be successful lower-level managers they were not generally represented at the most senior tiers. • People with a high need for affiliation are generally happier and can be successful in non-leadership roles.
  • 9. Frederich Herzber’s motivational-hygiene theory: The two-factor theory states that there are certain factors in the workplace that cause job satisfaction, and a separate set of factors cause dissatisfaction. The theory distinguishes between intrinsic and extrinsic factors: • Motivators: Such as challenging work, recognition and responsibility that give positive satisfaction, arising from intrinsic conditions of the job itself, such as recognition, achievement, or personal growth and • Hygiene factors: Such as status, job, security, salary, fringe benefits, work conditions, that do not give positive satisfaction or lead to higher motivation but dissatisfaction results from their absence.
  • 10. Frederich Herzber’s motivational-hygiene theory: • According to the Two-Factory Theory there are four possible combinations: • High Hygiene + High Motivation: The ideal situation where employees are highly motivated and have few complaints. • High Hygiene + Low Motivation: Employees have few complaints but are not highly motivated. The job is viewed as a paycheck. • Low Hygiene + High Motivation: Employees are motivated but have a lot of complaints. A situations where the job is exciting and challenging but salaries and work conditions are not up to par. • Low Hygiene + Low Motivation: This is the worst situation where employees are not motivated and have many complaints.
  • 11. Tamara Law: DNA Theory Motivated people advance further and faster in their careers, earn more money, are more productive, experience more satisfying relationships and are happier than less motivated people. • Law #1: Everyone is motivated differently. • Law #2: Each individual has a unique and distinct motivational type. • Law #3: What motivates one person can de-motivate another. • Law #4: No one motivational type is “better” than another.
  • 12. Tamara Law: DNA Theory D Drives N Needs A Awards Connection Stability Internal Production Variety External • DRIVES – The internal forces that mobilize a person to act. • NEEDS – The core requirements that a person must have in order to be fulfilled. • AWARDS – The preferred remunerations that a person desires for achievement; the material, spiritual, and psychological currency that they want to be paid for performance. Six motivators:
  • 13. Tamara Law: DNA Theory 1. Do you tend to be more competitive or cooperative? 2. Do you prefer constancy or change? 3. Which would make you feel more valued at work: sincere appreciation without a financial bonus, or a bonus without appreciation? There are 8 different motivational DNA combinations: • PSI: The Director • PVI: The Visionary • PSE: The Chief • PVE: The Champion • CSI: The Supporter • CVI: The Relater • CSE: The Refiner • CVE: The Explorer
  • 14. Tamara Law: DNA Theory 1. Do you tend to be more competitive or cooperative? – Producer or Connection 2. Do you prefer constancy or change? – Variety or Stability 3. Which would make you feel more valued at work: sincere appreciation without a financial bonus, or a bonus without appreciation? – Internal or External Doing the simple three question test my results were: CVI: Relater Motivators: Sincere appreciation of the things well done, personal development opportunities, funny peers, team work, new experiences and inspiring environment. • De-motivators: isolation, routine, pressing deadlines, restrained creativity, disapprovals and conflict. CVE: Explorer: Motivators: comfortable interpersonal relationship, personal development opportunities and promotion in the organization, freedom to make things in their own way, compensations and good bonuses. • De-motivators: routine, bureaucracy, isolation, disapproval, suppressed creativity.
  • 15. Tamara Law: DNA Theory • You can find the 25 question full test here: http://www.motivatedbythebook.com/t est.aspx Thank you for your time.

Editor's Notes

  1. The first motivational theory was Maslow’s Hierarchy of Needs. It was published first in 1943. His theory argues that our needs are hierarchical that in order to become fully expressed and satisfied individuals we must have all of our needs met in the order of the hierarchy above. His theory states that without our basic needs met we cannot move onto self actualisation.
  2. To critique Maslow’s theory we just need to explore a few examples of where it doesn’t quite work. If Self actualisation and transcendence are only possible when all of the other needs met why then to Monks and Nuns in many faiths give up their safety needs and often many of their love and belonging needs to reach a higher point of self transcendence? Does a homeless person loss the ability to develop intimate personal relationships? If you lose your financial security doe you then feel unable to feel self-esteem? It is likely his theories were really developed to explain the journey made by children as they develop so that we could understand where self esteem and actualisation failed to occur. But they don’t quite describe the relationship adults have with these needs during their lifetime.
  3. This theory is rather simple and given that most organisations now are working in the knowledge or service economy but vary vastly in their type it doesn’t help us tackle the myriad types of people and sitations we will find ourselves working in and with in the modern workplace.
  4. This would have been a fantastic theory if it could have neatly popped everyone into just one box. But it was a bit more complicated than that. His research in 1977 suggested that 80% of the population are dominant in one, two or all three of these types of motivation. In particular it seems slightly like it was possible that this kind of theory could be used to designate all people of one social or cultural group as all suitable for junior or senior roles. E.g women in nursing and secretarial roles at the time or black people working as cleaners in America at this time. It also doesn’t take into consideration that people might evolve as they move into different roles.
  5. To look at extremes perhaps people like Dominic Strass Khan and Vladimir Putin represent extreme types of this personality. Or maybe they are just psychopaths.
  6. His theory was designed to increase job enrichment for employees including opportunities to take part in planning, performing and evaluating their work. His theories began to lead to the development of many things we would recognise in our work today including things such as work plans and 360 reviews.
  7. This theory is vastly more flexible then the others, it offers multiple types of motivational styles and details many characteristics and jobs that would suit each personal motivational style.
  8. This produces 8 separate combinations of personal motivation style. These 8 combinations can be identified via a simple test of either 3 very short questions or upto 40 more in depth questions.
  9. In order to work out your DNA motivational style you must answer the three questions:
  10. Doing the simple 3 question test my results are presented above. Elements of them both ring true and demonstrate that we can move between these types and seek to change ourselves as well as finding our motivations and desires change over time. So for example for many years I was definitely an explorer wanting that external appreciation of becoming a Manager. Now that I am a manager I am more motivated by the appreciation and respect of my colleagues. There is also a longer questionnaire which gave me the identity of The Champion – which obviously sounds pretty amazing! Motivators: hard tasks, power of decision, lack of supervision and excessive control, promotion opportunities, deadlines, risk calculation and popularity. Demotivators: strict controls, incapacity of managing his own time and projects, extended analysis and discussions without important follow up.
  11. I found this theory particularly useful because the accompanying type definitations felt like rounded people, people I had worked with. I quickly identified when I had given a Visionary person a Supporter task and saw that this was why the task had not inspired or motivated that particular colleague. Whilst we can’t completely remove tasks that don’t appeal to our type from our working lives recognising what makes you and your colleagues tick can help you to manipulate the tasks to increase the fit with their motivational style. I would love you to take the test and share with me your motivational styles. I will circulate further reading along with this presentation to all of you who have joined us today. Thank you so much for your time and I hope you found this a useful quick introduction to various motivational styles.