11. Motivation
“The processes by which a person’s efforts are energized,
directed and sustained towards attaining a goal.”
• The energy: “A measure of intensity or drive.”
• Direction: “Toward organizational goals.”
• PersistenceDimension: “Prolong and sustain forth efforts to
achieve those goals.”
15. Needs were categorized as five levels of lower- to higher-order
needs.
•Individuals must satisfy lower-order needs before they can
satisfy higher order needs.
•Satisfied needs will no longer motivate.
•Motivating a person depends on knowing at what level that
person is on the hierarchy.
–Hierarchy of needs
•Lower-order (external): physiological, safety
•Higher-order (internal): social, esteem,
self-actualization
16.
17. Theory X
Assumes that workers have little ambition, dislike
work, avoid responsibility, are lazy and and
require close supervision.
18. Theory Y
Assumes that employees are creative, enjoy work,
seek responsibility and can exercise self direction.
Motivation is maximized by participative decision
making, interesting jobs,
and good group relations.
19. Different things motivate different
people
People want to use their talents, skills
and knowledge
People want to do something rewarding
and intrinsically valuable
21. In a poll by Robert Half International,
25% of HR executives said that a lack of
recognition is the most likely reason a
good employee would leave a job.
22. Offer a positive work environment
Keep lines of communication open
Provide opportunities for advancement
Have fair compensation packages
Recognize and Reward your employees
Encourage teamwork
23.
24. Laugh it up (Appropriate Humor)
Be cooperative and approachable
Practice open communication
Stay calm
Be part of the solution, not the problem
Choose your friends
Share good news