1. Joan M. Ruscin
258 Country Breeze Drive
Reedsville, WV 26547
ruscinj@gmail.com
304-216-2999
Miscellaneous Education:
Black Belt Certification
Six Sigma Lean Certification
Technical Skills:
Languages:
Linux, XML, UML, Java, JavaScript, HTML, MySQL, SQLPlus
Software:
MicroSoft Office for Windows MS Project, and other Microsoft Productivity Applications, Rational
Quality Manager, Rational Team Concert, Rational DOORS Next Generation, Rational IBM Functional
Tester, IBM Performance Tester, MySQL, WebLogic, Tomcat, Eclipse, UNIX
Experience Summary:
Senior Consultant/System Integration & Test/Quality Assurance:
Ms. Ruscin has utilized a diverse set of technical skills acquired over 15+ years to analyze and decompose
software systems, requirements and Ensuring tests and procedures are properly understood, carried out and
evaluated according to defined parameters. Following directives and policies to lead process and
product continuous improvement efforts and recommend and implement corrective actions
across a broad array of domains. Included in the list of domains are; the Federal
Bureau of Investigation(FBI) Criminal Justice Information Services (CJIS) Next
Generation Identification System (NGI), Criminal Justice Information Services
Information Broker (CIB), Facial Analysis, Comparison, and Evaluation (FACE) Services Unit at the
Criminal Justice Information Services (CJIS) Division, Justice Cloud operated by the Federal Bureau of
Investigation (FBI) Criminal Justice Information Services(CJIS) division and US Air Force
(USAF) airborne networking and procurement automation.
A strong emphasis in automation and an agile approach in information exchange
utilizing leading- edge technologies has enabled her to command and leverage a
vast library of professional experience. This experience enables her to perform
business process re- engineering, project documentation, issue tracking and
resolution, as well as requirements elicitation and analysis of the customer’s needs.
Also modeling using use cases, operational test scenario development, application
development, testing, and training are within her repertoire. Among the roles in
which she has served are: QA Test Engineer/Manager; Requirement Manager and
Logistics Manager
Accomplishments:
Successful troubleshooting and oversight of a multi- incremental billion dollar
biometrics test program for the FBI CJIS NGI program
Experience Detail:
2010 – Present, DSD Laboratories, Inc., SENIOR QUALTIY ASSURANCE SPECIALIST/SR. TEST
ENGINEER FBI CJIS
Currently Ms. Ruscin is working two (2) contracts at FBI CJIS. Criminal Justice Information

2. Joan Ruscin
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Services (CJIS) Next Generation Identification System (NGI) and FACE Services Unit and
Justice Cloud at FBI CJIS.
Essential Job Functions
• Promoting quality achievement and performance improvement across the CJIS FBI NGI
organization
• Assessing product specifications and customer requirements in the Biometrics and Cloud
technologies
• Ensuring compliance with national and international standards
• Defining processes and procedures in conjunction with contracting test staff
• Analyze documentation and technical specifications of NGI application under deployment or
consideration to determine its intended functionality.
• Proven data analysis, data verification, and problem-solving abilities
• Bringing together staff of different disciplines and driving the group to formulate and agree
comprehensive quality procedures
• Supervising technical staff in carrying out tests and checks, often in a laboratory environment
• Ensuring tests and procedures are properly understood, carried out and evaluated and that product
modifications are investigated if necessary
• Collating and analyzing performance data against defined parameters
• Writing technical and management system reports
• Ensure the program meets all internal auditing requirements
• Ensured that customer requirements and expectations had been accurately identified and that the
organization is meeting or exceeding customer expectations.
• Liaising with other managers and staff, particularly in areas such as design, production and testing
• Coordinate and develop, document, and execute test plans to test new functionality for application
releases.
• Develop, document and execute manual regression test plans to test existing functionality.
• Develop and execute automated regression tests using Rational Functional and Performance
regression testing tool.
• Assist the QAAII in defining and developing load test scripts using the corporate load testing tool
as new functionality is developed
• Identify issues, enter them into the corporate defect tracking system and work the issue to
resolution.
• Administer the testing tools and test PCs, as required.
• Administer and maintain regression test data, such as test user profiles and test case data.
• Administer non-production environments to support the test user profiles and the QA users.
• Ensure that testing activities allow applications to meet business requirements and systems goals,
fulfill end-user requirements, and identify existing or potential issues.
• Provide and deliver reports, recommendations, or alternatives that address existing and potential
trouble areas in IT systems and projects across the organization.
• Make recommendations for improvement of applications to Project Managers, programmers and
software developers or engineers.
• Communicate test progress, test results, and other relevant information to project stakeholders and
management.
• Test any new software to ensure integration into company systems meets functional requirements,
system compliance, and technical specifications.
• Participate and contribute to requirement and design sessions.
• Create test plans and other test artifacts such as test strategy documents, use case documents,
usage profiles and security models.

3. Joan Ruscin
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1995 – 2009, Science Applications International Corporation, Morgantown, WV, REQUIREMENTS
MANAGER/DOMAIN ANALYST
An accomplished process and domain analyst, Ms. Ruscin specializes in Object-Oriented design and
analysis with extensive experience with the full life cycle of the agile software process. Responsibilities
include inter-department defect tracking and resolution, project documentation. Define, analyze, validate
and document requirements, requirements scheduling and critical path issues, as well as proof of concept
modeling. Design and test various software projects. Ms. Ruscin has over 8 years of experience creating
tests cases and scenarios from complex requirements.
Ms. Ruscin has worked with Electronic Systems Center Air Force Materiel Command, USAF to develop
Net Centric Operations between air and ground nodes. These stretch across the Enterprise utilizing
prototype web services and a Services Oriented Architecture (SOA) approach. Ms. Ruscin has worked
with project stakeholders and system operators to understand the domains of both the air and ground nodes
and elicit requirements for the Airborne Web Services (AWS) contract.
Ms. Ruscin defined, maintained and managed the requirements management processes and tools for the
AWS project. In doing so, Ms. Ruscin has developed a strong working relationship with the project
stakeholders and the software development team.
Ms. Ruscin, with the input of the stakeholders, developed story boards and use cases utilizing real data
from the USAF to develop scenarios used in demonstrating the AWS capabilities and in customer
acceptance testing.
Ms. Ruscin has supported the AWS project from the requirements phase through to the testing and release
phase in the fast-paced agile development of each of the project’s releases.
Past responsibilities include working with the customer to analyze the DoD acquisition process. By
gathering and defining the process requirements, validating the requirements with the proof of concept,
designing and testing cases and test scenarios for a software system she helped the customer enhance the
Air Force acquisition process. Ms. Ruscin was affiliated with this contract for over 4 years.
1993 – 1995, AZIMUTH, Inc., OFFICE MANAGER/FACILITY SECURITY OFFICER
Responsibilities included coordinating staff travel arrangements, medical and insurance processing,
updating, interviewing, and all other aspects of maintaining personnel records and employee morale.
Certificate of Recognition:
Certificate of Excellence from Federal Bureau of Investigations (FBI) for worked performed on NGI
Certificate of Recognition from PEO-STRI for consistently excellent support provided on the SAKS
program
Certificate of Recognition from the International Conference on Software Reuse for excellence
Security Clearance:
Current: Top Secret (DOJ)
Previous: Secret (DoD)