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S Patel
Employer:- Siva
Email:- siva@tekwissen.com
Ph:- 734-418-0082


PROFESSIONAL EXPERIENCE:
   Over 6 years of extensive and diversified experience in Information Technology with
   emphasis on Quality Assurance Testing on both web based and Client/Server based
   applications.
   Excellent knowledge and implementing skills in complete Software Development Life Cycle
   (SDLC).
   Experience include Unit testing, Functional testing, User Acceptance Testing (UAT),
   Integration testing, System testing , Performance testing, Sanity testing, Exception testing,
   Compatibility testing & Security testing of client/server ,Web base Applications and
   JSPDevelopment
   Vast experience in performance (load and stress) testing complex and large scale
   applications using HP Testing suite: Load Runner, Performance Center, Mercury Quick Test
   Pro , Site scope, JMeter
   Expert at designing and setting up the test infrastructure for performance testing
   Proficient with Change Control and defect tracking tools like HP’s Quality Center, Rational
   Clear quest, and Test Manager for identifying, analyzing, and documenting defects.
   Expertise in writing, maintaining and Executing Test plans, Test procedures, Test Results and
   generating software defect reports for the developers.
   Experience in using Unix commands to monitor system resources
   Experienced in both Manual and Automated testing of the Client/Server and distributed n-
   tier applications.
   Experience in both Real-Time Market data applications and production data applications
   Experience in setting up of Performance Testing environment, creation of test Database
   using scripts and loading the tables using Flat files.
   Experience in Defect Management Tracking, Software Quality Assurance, Test Execution,
   Documenting and analyzing Test results.
   Proficient in preparing Test Plan, Test Cases, and Test Scripts, design and execution of
   various test scripts using win Runner, Test Director & JMeter.
   Extensive experience in testing different types of reports such as Crystal Reports and Brio
   reports.
   Good experience with networking, general desktop and client/server software applications..
   A good understanding of data warehousing concepts including business processes, Data
   Profiling, ETL process, Granularity level, Fact tables and dimensional modeling.
   Experience in different software development methodologies like Waterfall, Spiral, RUP and
   Agile.
   Hands on experience in Analyzing and Reviewing software requirements / specifications and
   translating them into test cases.
Extensively Participated in client interactions and offshore QA activities for understanding
   and evaluation of requirements, Use cases and Demo models.
   Well versed with the Testing concepts, Testing Levels and Testing Techniques.
   Experienced in maintenance of Requirements Traceability Matrix.
   Expert in creating workflow and ERDs using MS Visio.
   Ability to communicate with developers and other team members to thoroughly
   understand the requirements to ensure high quality software. Played a key role in timely
   delivery of the product.
   Ability to handle multiple tasks and work independently as well as in a team, good team
   player with excellent Communication, analytical, interpersonal and writing skill


TECHNICAL SKILLS:

Testing tools                 Load Runner, Win Runner, Quick Test Professional, Jmeter, Test Director,
                              Quality Center, Rational Clear Quest.
Operating Systems             MS DOS, Windows NT/ 2000/2003/XP, UNIX
MS-Suite                      MS-Word, MS Excel, MS-Project, MS Visio, MS Outlook.
Bug Tracking Tools            Quality Centre, Test Director, Clear Quest, Bugzilla, Test track web,
                              Elemen tool
Databases                     Oracle 9i/10g, MS-SQL 2000/2005
Configuration                 CVS, VSS
Management
Office Automation tools       MS Office, Adobe Acrobat
Protocols                     HTTP, HTTPS, FTP, SIP, TCP/IP
Languages                     C, C++,VB Script, Java Script.


PepsiCo, Monroe Street, Chicago IL                                             Jan 12–Till date

QA Analyst/Tester



The Pepsi Company's beverages are enjoyed in a wide variety of venues throughout the world.
In order to give our consumers the most enjoyable experience possible when consuming our
products in an in-service outlet, we have established the "Authorization Process and Technical
Criteria/Quality Assurance for Drinkware" policy. This policy ensures not only that all drink ware
utilized in an in-service outlet complies with our current brand strategy, but also that it meets
our stringent requirements and complies with all local quality and safety requirements, as
verified by third-party lab testing.

Responsibilities:
Involved in Complete Software Development Lifecycle Experience (SDLC) from Business
   Analysis to Development, Testing, Deployment and Documentation.
   Coordinated with the business analysts and developers to discuss issues in interpreting the
   requirements.
   Test Strategy was prepared based on the Functional Requirement Specifications and System
   Design Specifications.
   Experience in tools such as IBM Optim, Guardium, Grid tools, or any COTS tools on TDM
   Involved in development of Test Plans and Test Scripts using Quality Center.
   Performed Automation, Manual testing of the applications and verification of the
   functionality of the application as per the business requirements.
   Some of the testing conducted were Functionality testing, Usability testing, Interface
   testing, Compatibility testing , Regression testing, Performance testing.
   Performed Functionality and Regression testing using QTP.
   Functional scripts were written using QTP where all the windows, Pages, Objects, Methods
   and Properties were identified. Scripts were custom coded with Parameterization,
   Programming logic and Data driven types. Check points were written for all types of objects
   and Text checks were written for validating text in all pages of the application.
   Experience in managing the test data CoE, DW skills, exposure to RDBMS, Oracle etc.
   Compatibility testing was conducted by checking the entire functionality of the application
   on different browsers like IE, Mozilla, Netscape and Safari.
   Tested various links like text-hyperlinks, image-hyperlinks by writing link checking scripts.
   Performed load testing and generated scripts for the stress testing using Load Runner.
   Performed back end testing by design and executing SQL Queries to extract data from
   different data sources to validate the corresponding reports.
   Extensively utilized the expertise in VB to develop QTP scripts where recording would not
   yield better evaluation.
   Attended various meetings with the developers, clients, and the management team to
   discuss major defects found during testing, enhancement issues, and future design
   modifications.
   Prepared the test documentation using MS Word.
   Strong experience in handling Test data management.

Environment: Manual Testing, Mercury Quick Test Pro ,QTP 10.0, Quality Center 10.0, Load
Runner 9.1, VB Scripts, Windows XP, LINUX, MySQL, SQL, Microsoft Tools (Word, Excel,
PowerPoint), IBM Optim, Guardium

Capital One, NY                                                     Jan 2011-Dec 2011
QA Analyst

Capital One Bank is a major credit card provider that offers financial aid and services to many
people. Basically, one out of seven households is a Capital One credit card user. Presently, over
25 million clients are contained within Capital One’s growing customer database. The project is
to create a consolidated global Microsoft Active Directory infrastructure that provides Capital
One employees simplified and unified access to computing resources.

Responsibilities:
• Identified the test requirements based on application, business requirements and
   blueprints.
• Analyzed business, functional and technical specification documents to write test cases.
• Develop detailed test plans from Test cases; detailed specifications etc. develop test cases
   for functional, Integration, System Testing and User Acceptance Testing.
• Work closely with Developers, Business Analysts, and User Representatives and participate
   in the product design process including specification and other document reviewing.
• Utilized Test Director for reporting Defects, planning and developing test cases.
• Used Test Director for Requirements and Test Plan.
• Experience in tools such as IBM Optim, Guardium, Grid tools, or any COTS tools on TDM
• Performed a testing and maintain documentation on different types of Testing viz., Positive,
   Negative, Regression, Integration, System, User-acceptance, White Box and Black Box.
• Involved in analyzing the applications and development of test cases
• Experience in managing the test data CoE, DW skills, exposure to RDBMS, Oracle etc
• Strong experience in handling Test data management.
• Involved in doing System testing of the entire applications along with team members
• Developed Test plans, Test cases and responsible for their execution.
• Performed Database testing, Wrote SQL queries to validate data
• Extensively worked on SQL (DDL, DML) and performed backend testing.
• Documented errors and implemented their resolutions.
• Developed Test Objectives and test Procedures.
• Participated in user training and Submitted status reports weekly.
• Strong experience in handling Test data management.

Environment: SQL Server, MS Office, Mercury Quick Test Pro , Visual Basic, HTML, Load Runner
, JavaScript, Windows 95, Web Logic, MySQL, UNIX, IE

Farmers Insurance Group, Los Angeles, CA                                    Mar 2010 –Dec 2010
QA Engineer

Farmers Insurance Group is a leading service provider in the area of Financial Services across US
continent. The project C-Funds involved creating a new application for faster claim processing
in case of fallouts. The goal was to build a UI for claim fallouts that occur during claim
adjudication process. Claim fallouts appear as a work item in Claim Processors Inbox, various
actions related to claims processing such as claim adjudication, claim denial, claim reversal,
claim reimbursement etc. could be performed with in the C-funds UI application.

Responsibilities:
Developed Test Plans and Test Scripts for Automated Testing using Quality Center and
       also modified the existing scripts as per the new builds.
       Designed and developed automated scripts which involved Functional Regression,
       Integration test cases using Quick Test Professional (QTP).
       Created Reusable Functions by using Quick Test Professional (QTP).
       Used Quality Center for maintaining the Automated Test execution and Defect
       Management.
       Executed the test scripts on different releases and validated the actual results against
       the expected results by using Quick Test Professional (QTP).
       Extensively used the Shared object repository and Local Object repository.
       Trained and mentored team members onsite and offsite on automation concepts,
       frameworks and automation tools.
       Conducted and Participated in automation scripts code reviews, which help the team
       members to share the best practices in framework and effectively using functions and
       reusable modules.
       Involved in gathering the functional requirement documents and identified test
       scenarios.
       Interacted and worked with the development team to solve the problems encountered
       in the test scenario run.
       Documented bugs, questionable functions, errors, and inconsistencies in application
       functions, outputs, and content.
       Experience in tools such as IBM Optim, Guardium, Grid tools, or any COTS tools on
       TDM.


Environment: Quality Center, Quick Test Pro, Load Runner , Oracle, MS-Office, MS .NET, SQL
Server and VBScript

Target, Minneapolis, MN                                             Oct 2009 – Feb 2010
QA Engineer

Target is one of the leading retailers in United States. Target is upgrading its existing point-of-
sale systems (POS) with IBM's most advanced, retail-hardened point-of-sale systems. This
project aimed at enhancing customer service, speeding checkout and adding new services that
give Targets’ customers a seamless shopping experience whether they are shopping in the store
or online at Target.com.

Responsibilities:
 Analyzing the system requirements for the future needs and thus design & develop
 performance test scripts.
 Create, develop & Implement QA process and procedures.
 Creation of test plans, estimations, development and execute the business work flows.
 Involved in preparing Requirements Traceability Matrix.
Reviewed the requirements and the Use Case Diagrams to write Test Cases/ Test plan that
 would test various Scenarios.
 Communication with senior level management & Client on details of the System performance.
 Used Test Director for both defect tracking and Test Management.
 Involved in creating and executing SQL to validate the data at the Back End.
 Analyze Load, stress, stability & Performance of the application and identify opportunities for
 performance improvement.
 Document performance test results after each release and present them to Development and
 Business teams for reviews and sign-off.

Environment: VB.Net, Dot Net Framework 2.0, Load Runner, SQL Server, Windows XP.

Rishab InfoTech, Vadodara, India                                             Nov 06 to Aug 09
Quality Analyst

Responsibilities:
   Involved in gathered specifications and requirements from development personnel prior to
   testing.
   Involved in creation of Test Scripts for Automated Testing.
   Reviewed manual testing methods and developed and executed automated scripts.
   Manual Testing was done to perform functional testing on the User interface.
   Performing functional, load, Integration, regression testing and viewing, analyzing results,
   risk assessment and defect tracking, defect reporting and documentation.
   Analyzed software specifications and technical service description documents.
   Involved in the development of test procedures for various stages like Integration, System,
   and User Acceptance Testing. Positive and Negative testing.
   Prepared Test Plan that provides a detailed list of conditions under which the system will be
   tested.
   Tested extensively GSM technology on mobile device including with touch screen features.
   Created Application specific and generic functions to reduce redundant code.
   Performed data integrity testing by executing SQL and PL/SQL statements.
   Written data driven test to handle the scenario requiring multiple sets of data.
   Analyze the Discrepancies, severity, tracking system and reporting through Test Director.
   Wrote SQL, PL/SQL scripts, used oracle under UNIX environment.
   Used SQL Queries to verify the data from the Oracle database checked the PL/SQL Packages
   developed as a part of Backend testing and Shell Scripts to facilitate batch testing in UNIX
   environment.
   Conducted Functional and Regression testing of the application using Quick Test Pro.
   Recorded the Test cases using Automation tool Quick Test Pro for web based application
   and checked the functionality of the application.
   Developed Quick Test Pro scripts as a part of regression testing for the weekly build.
   Developed SQL Queries and Procedures to perform database testing.
   Performed Unit Testing and Integration Testing of the application.

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Shefengr qa 1

  • 1. S Patel Employer:- Siva Email:- siva@tekwissen.com Ph:- 734-418-0082 PROFESSIONAL EXPERIENCE: Over 6 years of extensive and diversified experience in Information Technology with emphasis on Quality Assurance Testing on both web based and Client/Server based applications. Excellent knowledge and implementing skills in complete Software Development Life Cycle (SDLC). Experience include Unit testing, Functional testing, User Acceptance Testing (UAT), Integration testing, System testing , Performance testing, Sanity testing, Exception testing, Compatibility testing & Security testing of client/server ,Web base Applications and JSPDevelopment Vast experience in performance (load and stress) testing complex and large scale applications using HP Testing suite: Load Runner, Performance Center, Mercury Quick Test Pro , Site scope, JMeter Expert at designing and setting up the test infrastructure for performance testing Proficient with Change Control and defect tracking tools like HP’s Quality Center, Rational Clear quest, and Test Manager for identifying, analyzing, and documenting defects. Expertise in writing, maintaining and Executing Test plans, Test procedures, Test Results and generating software defect reports for the developers. Experience in using Unix commands to monitor system resources Experienced in both Manual and Automated testing of the Client/Server and distributed n- tier applications. Experience in both Real-Time Market data applications and production data applications Experience in setting up of Performance Testing environment, creation of test Database using scripts and loading the tables using Flat files. Experience in Defect Management Tracking, Software Quality Assurance, Test Execution, Documenting and analyzing Test results. Proficient in preparing Test Plan, Test Cases, and Test Scripts, design and execution of various test scripts using win Runner, Test Director & JMeter. Extensive experience in testing different types of reports such as Crystal Reports and Brio reports. Good experience with networking, general desktop and client/server software applications.. A good understanding of data warehousing concepts including business processes, Data Profiling, ETL process, Granularity level, Fact tables and dimensional modeling. Experience in different software development methodologies like Waterfall, Spiral, RUP and Agile. Hands on experience in Analyzing and Reviewing software requirements / specifications and translating them into test cases.
  • 2. Extensively Participated in client interactions and offshore QA activities for understanding and evaluation of requirements, Use cases and Demo models. Well versed with the Testing concepts, Testing Levels and Testing Techniques. Experienced in maintenance of Requirements Traceability Matrix. Expert in creating workflow and ERDs using MS Visio. Ability to communicate with developers and other team members to thoroughly understand the requirements to ensure high quality software. Played a key role in timely delivery of the product. Ability to handle multiple tasks and work independently as well as in a team, good team player with excellent Communication, analytical, interpersonal and writing skill TECHNICAL SKILLS: Testing tools Load Runner, Win Runner, Quick Test Professional, Jmeter, Test Director, Quality Center, Rational Clear Quest. Operating Systems MS DOS, Windows NT/ 2000/2003/XP, UNIX MS-Suite MS-Word, MS Excel, MS-Project, MS Visio, MS Outlook. Bug Tracking Tools Quality Centre, Test Director, Clear Quest, Bugzilla, Test track web, Elemen tool Databases Oracle 9i/10g, MS-SQL 2000/2005 Configuration CVS, VSS Management Office Automation tools MS Office, Adobe Acrobat Protocols HTTP, HTTPS, FTP, SIP, TCP/IP Languages C, C++,VB Script, Java Script. PepsiCo, Monroe Street, Chicago IL Jan 12–Till date QA Analyst/Tester The Pepsi Company's beverages are enjoyed in a wide variety of venues throughout the world. In order to give our consumers the most enjoyable experience possible when consuming our products in an in-service outlet, we have established the "Authorization Process and Technical Criteria/Quality Assurance for Drinkware" policy. This policy ensures not only that all drink ware utilized in an in-service outlet complies with our current brand strategy, but also that it meets our stringent requirements and complies with all local quality and safety requirements, as verified by third-party lab testing. Responsibilities:
  • 3. Involved in Complete Software Development Lifecycle Experience (SDLC) from Business Analysis to Development, Testing, Deployment and Documentation. Coordinated with the business analysts and developers to discuss issues in interpreting the requirements. Test Strategy was prepared based on the Functional Requirement Specifications and System Design Specifications. Experience in tools such as IBM Optim, Guardium, Grid tools, or any COTS tools on TDM Involved in development of Test Plans and Test Scripts using Quality Center. Performed Automation, Manual testing of the applications and verification of the functionality of the application as per the business requirements. Some of the testing conducted were Functionality testing, Usability testing, Interface testing, Compatibility testing , Regression testing, Performance testing. Performed Functionality and Regression testing using QTP. Functional scripts were written using QTP where all the windows, Pages, Objects, Methods and Properties were identified. Scripts were custom coded with Parameterization, Programming logic and Data driven types. Check points were written for all types of objects and Text checks were written for validating text in all pages of the application. Experience in managing the test data CoE, DW skills, exposure to RDBMS, Oracle etc. Compatibility testing was conducted by checking the entire functionality of the application on different browsers like IE, Mozilla, Netscape and Safari. Tested various links like text-hyperlinks, image-hyperlinks by writing link checking scripts. Performed load testing and generated scripts for the stress testing using Load Runner. Performed back end testing by design and executing SQL Queries to extract data from different data sources to validate the corresponding reports. Extensively utilized the expertise in VB to develop QTP scripts where recording would not yield better evaluation. Attended various meetings with the developers, clients, and the management team to discuss major defects found during testing, enhancement issues, and future design modifications. Prepared the test documentation using MS Word. Strong experience in handling Test data management. Environment: Manual Testing, Mercury Quick Test Pro ,QTP 10.0, Quality Center 10.0, Load Runner 9.1, VB Scripts, Windows XP, LINUX, MySQL, SQL, Microsoft Tools (Word, Excel, PowerPoint), IBM Optim, Guardium Capital One, NY Jan 2011-Dec 2011 QA Analyst Capital One Bank is a major credit card provider that offers financial aid and services to many people. Basically, one out of seven households is a Capital One credit card user. Presently, over 25 million clients are contained within Capital One’s growing customer database. The project is
  • 4. to create a consolidated global Microsoft Active Directory infrastructure that provides Capital One employees simplified and unified access to computing resources. Responsibilities: • Identified the test requirements based on application, business requirements and blueprints. • Analyzed business, functional and technical specification documents to write test cases. • Develop detailed test plans from Test cases; detailed specifications etc. develop test cases for functional, Integration, System Testing and User Acceptance Testing. • Work closely with Developers, Business Analysts, and User Representatives and participate in the product design process including specification and other document reviewing. • Utilized Test Director for reporting Defects, planning and developing test cases. • Used Test Director for Requirements and Test Plan. • Experience in tools such as IBM Optim, Guardium, Grid tools, or any COTS tools on TDM • Performed a testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, White Box and Black Box. • Involved in analyzing the applications and development of test cases • Experience in managing the test data CoE, DW skills, exposure to RDBMS, Oracle etc • Strong experience in handling Test data management. • Involved in doing System testing of the entire applications along with team members • Developed Test plans, Test cases and responsible for their execution. • Performed Database testing, Wrote SQL queries to validate data • Extensively worked on SQL (DDL, DML) and performed backend testing. • Documented errors and implemented their resolutions. • Developed Test Objectives and test Procedures. • Participated in user training and Submitted status reports weekly. • Strong experience in handling Test data management. Environment: SQL Server, MS Office, Mercury Quick Test Pro , Visual Basic, HTML, Load Runner , JavaScript, Windows 95, Web Logic, MySQL, UNIX, IE Farmers Insurance Group, Los Angeles, CA Mar 2010 –Dec 2010 QA Engineer Farmers Insurance Group is a leading service provider in the area of Financial Services across US continent. The project C-Funds involved creating a new application for faster claim processing in case of fallouts. The goal was to build a UI for claim fallouts that occur during claim adjudication process. Claim fallouts appear as a work item in Claim Processors Inbox, various actions related to claims processing such as claim adjudication, claim denial, claim reversal, claim reimbursement etc. could be performed with in the C-funds UI application. Responsibilities:
  • 5. Developed Test Plans and Test Scripts for Automated Testing using Quality Center and also modified the existing scripts as per the new builds. Designed and developed automated scripts which involved Functional Regression, Integration test cases using Quick Test Professional (QTP). Created Reusable Functions by using Quick Test Professional (QTP). Used Quality Center for maintaining the Automated Test execution and Defect Management. Executed the test scripts on different releases and validated the actual results against the expected results by using Quick Test Professional (QTP). Extensively used the Shared object repository and Local Object repository. Trained and mentored team members onsite and offsite on automation concepts, frameworks and automation tools. Conducted and Participated in automation scripts code reviews, which help the team members to share the best practices in framework and effectively using functions and reusable modules. Involved in gathering the functional requirement documents and identified test scenarios. Interacted and worked with the development team to solve the problems encountered in the test scenario run. Documented bugs, questionable functions, errors, and inconsistencies in application functions, outputs, and content. Experience in tools such as IBM Optim, Guardium, Grid tools, or any COTS tools on TDM. Environment: Quality Center, Quick Test Pro, Load Runner , Oracle, MS-Office, MS .NET, SQL Server and VBScript Target, Minneapolis, MN Oct 2009 – Feb 2010 QA Engineer Target is one of the leading retailers in United States. Target is upgrading its existing point-of- sale systems (POS) with IBM's most advanced, retail-hardened point-of-sale systems. This project aimed at enhancing customer service, speeding checkout and adding new services that give Targets’ customers a seamless shopping experience whether they are shopping in the store or online at Target.com. Responsibilities: Analyzing the system requirements for the future needs and thus design & develop performance test scripts. Create, develop & Implement QA process and procedures. Creation of test plans, estimations, development and execute the business work flows. Involved in preparing Requirements Traceability Matrix.
  • 6. Reviewed the requirements and the Use Case Diagrams to write Test Cases/ Test plan that would test various Scenarios. Communication with senior level management & Client on details of the System performance. Used Test Director for both defect tracking and Test Management. Involved in creating and executing SQL to validate the data at the Back End. Analyze Load, stress, stability & Performance of the application and identify opportunities for performance improvement. Document performance test results after each release and present them to Development and Business teams for reviews and sign-off. Environment: VB.Net, Dot Net Framework 2.0, Load Runner, SQL Server, Windows XP. Rishab InfoTech, Vadodara, India Nov 06 to Aug 09 Quality Analyst Responsibilities: Involved in gathered specifications and requirements from development personnel prior to testing. Involved in creation of Test Scripts for Automated Testing. Reviewed manual testing methods and developed and executed automated scripts. Manual Testing was done to perform functional testing on the User interface. Performing functional, load, Integration, regression testing and viewing, analyzing results, risk assessment and defect tracking, defect reporting and documentation. Analyzed software specifications and technical service description documents. Involved in the development of test procedures for various stages like Integration, System, and User Acceptance Testing. Positive and Negative testing. Prepared Test Plan that provides a detailed list of conditions under which the system will be tested. Tested extensively GSM technology on mobile device including with touch screen features. Created Application specific and generic functions to reduce redundant code. Performed data integrity testing by executing SQL and PL/SQL statements. Written data driven test to handle the scenario requiring multiple sets of data. Analyze the Discrepancies, severity, tracking system and reporting through Test Director. Wrote SQL, PL/SQL scripts, used oracle under UNIX environment. Used SQL Queries to verify the data from the Oracle database checked the PL/SQL Packages developed as a part of Backend testing and Shell Scripts to facilitate batch testing in UNIX environment. Conducted Functional and Regression testing of the application using Quick Test Pro. Recorded the Test cases using Automation tool Quick Test Pro for web based application and checked the functionality of the application. Developed Quick Test Pro scripts as a part of regression testing for the weekly build. Developed SQL Queries and Procedures to perform database testing. Performed Unit Testing and Integration Testing of the application.
  • 7. Responsible for weekly status to show the Progress of the automation testing effort. Environment: Java, J2EE, Mercury Quick Test Pro, SQL, Oracle, Eclipse, LINUX, Windows CE, Windows Mobile 2003/2003 SE.