1. Jo-Ann Francine Villagonzalo
Poblacion Ronda, Cebu / Lamac Consolacion, Cebu
0923-825-3466 / 0916-339-3466
francine_villagonzalo@yahoo.com
To utilize my skills and knowledge by positively contributing to the company and
helping in achieving its goals and objectives.
PERSONAL INFORMATION
Age : 24 years old
Birth date : October 4, 1991
Birth place : Poblacion Ronda, Cebu
Gender : Female
Height : 5'3''
Weight : 65 kg
Marital Status : Single
Religion : Roman Catholic
Citizenship : Filipino
Provincial Address : Poblacion Ronda,Cebu
Person/s to contact in case of emergency:
Amancia Villagonzalo
Pob. Ronda, Cebu
0923-360-7793
EDUCATIONAL BACKGROUND
•Tertiary : University of San Carlos Jun. 2008 – May 2012
P. del Rosario Street Cebu City
BSBA – Legal Management
•Secondary : Our Lady Academy- A.R School Jun. 2004 – Mar. 2008
Poblacion Ronda, Cebu
•Elementary : Ronda Central Elementary School Jun. 1998 – Mar. 2004
Palanas Ronda, Cebu
PRACTICUM EXPERIENCE
Cebu City Prosecutors Office Jun. 14, 2011- Sept. 08, 2011
Palace of Justice Capitol Compound, Cebu City
Tasks:
 Docketing of Criminal Case.
 Receiving and Recording of (-R and R- cases).
 Encoding of Criminal case in the Data Base.
 Issuing Prosecutors Clearance.

2. WORK EXPERIENCE
Administrative Asst.
Wellmade Manufacturing Corp. Aug. 17, 2012- Feb. 04, 2013
# 888 Plaridel St., Umapad Mandaue City
Tasks:
Answers phone calls.
Distributes pouches, receive faxed documents and documents received.
Monitors transmittal of documents.
Canvass, purchase requests, encode P.O, accept deliveries and
maintains the record of expense for projects.
Traces PLDT and Globe billings.
Processes payroll and prepares payroll slips.
Prepares billing to Wellmade.
Prepares R/F recon for the 10,000.00.
Monitors issuance and inventory of materials.
Performs other tasks as may be assigned by the Management.
Customer Relations Service Representative
Shopping Center Mgnt. Corp. Mar. 06, 2013- Aug. 25, 2013
North Road Brgy. Lamac Consolacion, Cebu
Tasks:
Provides Maximum Security and Safety of the Mall.
Administers/Oversee the entire Operations of Mall and Perimeter Security
Guards.
Handles Customer/ Tenants Complaints and Concerns.
Conducts Security, Safety and Mall I.D Policy Orientation (Tenants,
Contractors and Deliveries).
Monitors the Mall Premises (Roving).
Make Information and Incident Report(major and minor incident) if there’s
any.
Leasing Asst. / Overall Asst.
A.Lim Development Inc. (Insular Square Mall) Oct. 23, 2013 – Mar. 15, 2014
North Road Brgy. Tabok Mandaue City
Tasks:
 Prepares Summary of Expenses.
 Prepares Summary of Billing (SOA of Tenants).
 Prepares BIR 2307 of Tenants.
 Make an Inventory of Office Supplies.
 Releases Memo for Tenants.
 Do all administrative works assigned by the management.
Asst. Account Officer – Enterprise Banking
First Agro-Industrial Rural Bank, Inc. Mar. 24, 2014 - Present
Door # 3 Ezperanza Bldg., AC Cortes Ave. Ibabao Mandaue, City
Tasks:
Market new clients and do cross selling at the same time.
Manages existing loan portfolio and maintains good client relationship.
Counsels customers, takes loan applications, and collects and examines
loan requirements and collateral documents.
Evaluates loan requests thoroughly and recommends for approval or
denial in a format consistent with the bank's policy and guidelines.
Implements approved loan applications.
Ensures proper management of accounts including the regular updating
of loan requirements, payment of realty tax of mortgaged collateral and
insurance premiums, if required, as prescribed in compliance with the loan
approval and banking regulations.

3. ADDITIONAL ASSIGNMENT
Loan Officer – Consumer Banking
First Agro-Industrial Rural Bank,Inc. Jun 15, 2015 - Present
Door # 3 Ezperanza Bldg., AC Cortes Ave. Ibabao Mandaue, City
Tasks:
Market new consumer client
Does initial dealing
Evaluates loan requirements thoroughly
Does presentation for approval to Execom Committee
Assist during documentation
Monitor accounts
PROFESSIONAL SKILLS
•Can operate Microsoft Office Programs
•Has strong verbal communication
•Has good analytical thinking
• Dedicated, approachable, service-oriented and customer focus
•Systematic and can work under pressure
• Has strong leadership, organizational and interpersonal skills
•Accuracy and attention to details
•Willing to be trained
AWARDS & AFFILIATIONS
•Honor student - High School
•SK Councilor (Brgy. Poblacion)- Year 2007-2010
INTERESTS
•Loves traveling, Cooking, Singing, Internet Surfing and any outdoor and
Interpersonal Activities.
CHARACTER REFERENCES
Mr. Bernardino E. Olayvar, Jr. Mr. Ruben R. Capio
OIC, VP-Operation Area Account Officer
First Agro-Industrial Rural Bank, Inc. First Agro-Industrial Rural Bank, Inc.
Contact No. (032) 434-8062 loc. 114 / Contact No. (032) 420-2177 /
0920-947-0129 0916-582-4349
Mr. Pancho R. Ramirez Jr. Mr. Arman P. Naïve
CRS Manager-SM City Consolacion CRS Superviisor-SM City Consolacion
Shopping Center Management Corp. Shopping Center Management Corp.
Contact No. (032) 260-0132 loc. 107 / Contact No. (032) 260-0132 loc. 119 /
0917-5578-550 0932-8774-172
E-mail: pancho.ramirez@smsupermalls.com.ph E-mail: arman.naive@smsupermalls.com.ph
I hereby certify that the above information is true and correct to the best of my knowledge and
belief.
Jo-Ann Francine Villagonzalo
Applicant