Louella P. Lauron is seeking a position that allows her to contribute to an organization through customer service, technical support, or sales support. She has a Bachelor's degree in Business Management and over 15 years of work experience in customer service, technical support, sales, and business ownership. Her skills include strong English communication, customer relations, multi-tasking, and problem resolution. References are available from her current and previous managers.
1. Louella P. Lauron
Gorion F. Llamas St, Punta Princesa,
Cebu City, Cebu, Philippines 6000
E-mail: louellalauron1977@gmail.com Mobile No: +639255740888 Home No: 032 4187432
Career Goals and Interests
• To be able to contribute to the organization in propelling its Manpower
– thru customer service / Tech Support / Sales Support Specialist
Education
Southwestern University, Cebu City
Graduated, Bachelor of Science - Business Management
June 2002 - October 2003
University of San Carlos, Main Campus, Cebu City
Undergraduate, Bachelor of Science in Business Administration
June 1994 – October 1998
Work / Business Experience
2. Eziconnect Philippines, Cebu City
Sales Specialist
August 2014 – Present
Philippine Lotto Outlet Operator, Cebu City
Business Owner / Proprietor
April 2011 – Present
First Source Ltd., Cebu, City
Customer Service
April 2014 – May 2014
Stream Global Service, Cebu City
Customer Service / Technical Support - VoIP
June 2011 – October 2011
Aegis People Support, Cebu City
Customer Service Representative – Health Care
May 2010 – June 2011
Convergys, Cebu City
Customer Service/ Tech Support / Sales Support - Telco
November 2009 – May 2010
Aegis People Support, Cebu City
Sales Specialist - ISP
Sept 2005 - Nov 2009
Western Wats Philippines, Lapu-Lapu City
Market Researcher
April 2005 - September 2005
Skills
3. . Strong command of English in both written and oral correspondence
. Effective negotiation skills / Customer Relation skills
. Meticulous, detail-oriented, and comfortable with multi-tasking
. People oriented with excellent service skills
. Very strong problem resolution skills
. Experience with vendor management
. Willing and able to travel
. Goal Oriented
. Independent and Fast Learner Willing and able to
needed
. Goal Oriented
References
Ryan Benedict David
Manager
Eziconnect Philippines
+639175438212
Larae Lumanog Isdito
Manager
Aegis People Support
+639328665154
Charmaine Marie Abao
