1. JIM J. JACOB
7346 Timothy Street (440) 353-1028
North Ridgeville, OH 44039 jimjacob@windstream.net
PROFESSIONAL SUMMARY
Multi-talented Electronics Technician with 20 plus years of successful experience in
manufacturer repairs, maintenance and customer technical support of electrical systems.
Combine resources and troubleshooting techniques with creative thinking skills to resolve varied
electronic and mechanical system problems.
• Organized • Thorough • Dependable • Dedicated
PROFESSIONAL EXPERIENCE
Electronics Consultant for SVP Worldwide in La Vergne, Tennessee 2009 to Present
VSM, INC., Westlake, Ohio 2000 to 2009
A wholesale / retail distributor of high-end consumer sewing machines and related products
servicing 180+ retail stores and a dealer network of approximately 1,500 with sales of $175M.
Senior Electronics Technician
Responsible for all aspects of operations within the VSM Electronics Repair Department.
• Inventoried, inspected and serviced defective circuit boards allocated for refurbishment.
• Scheduled all board repairs to ensure inventory supply requirements are satisfied.
• Procured all shop supplies, equipment and electronic components needed for repairs.
• Established repair procedures, implemented all factory modifications and tested boards to
ensure quality and reliability.
• Utilized test fixtures, diagnostic equipment, hand and precision tools.
• Able to read technical manuals, functional diagrams, schematics and blue prints.
• Provided electronic service training and support to all dealers and Service Technicians
upon request.
• Recognized for ability to identify design and manufacture problems, evaluating plausible
solutions and performing appropriate corrective measures.
US COMMUNICATIONS & ELECTRIC, Berea, Ohio 1998 to 2000
An installer of voice, video, data and fiber optic transmission lines used in communications
systems.
Telephone and Data Technician
• Responsible for all aspects of an installation according to prints and scope of work.
• Duties included: equipment, tools and material allocation; physical routing of cables in
accordance with building codes and directions; termination and labeling of telephone and
computer outlets; assembly and organization of distribution and patch panel frames;
verifying connectivity and testing circuits for compliance.
• Member of the International Brotherhood of Electrical Workers Local 71 Union.
2. Jim Jacob Resume Page 2
NORSTAN COMMUNICATIONS, Brecksville, Ohio 1992 to 1998
Reseller and installer of corporate telecommunications systems for call center communications,
voice mail and teleconferencing. Acquired by Black Box in 2005.
Distribution Center Specialist
• Coordinated acquisition of materials and equipment for voice, video and data
communications installations, maintenance and service needs.
• Responsible for all aspects of a warehouse environment which included inspecting and
receiving, verifying inventories, ordering materials, computerized recording, notification
of status, staging, shipping and delivery of product.
• Administered job package orders and records that facilitated availability and delivery of
parts.
• Reorganized warehouse layout and inventory that enhanced product accessibility.
UNITED STATES MARINE CORPS, Camp Pendleton, California 1986 to 1991
Military branch of the United States armed forces and a component of the Department of Navy.
Telephone Switchboard Repair Technician
• Participated in the Gulf War Operations performing field telephone installation support,
systems maintenance, troubleshooting and repairs to components level that supported
internal communications.
• Instructed repairmen on field and shop procedures, troubleshooting techniques and repair
implementation.
• Conducted equipment inspections, issued repair orders, compiled a quality standards
manual, assessed log book entries ensuring calibration of equipment and improved repair
quality ratings up to 15% while managing the quality assurance department.
EDUCATION / TRAINING
Marine Corps Communication-Electronics Schools, Twentynine Palms, California
• 563 Hour Certificate in Telephone Switchboard Repair Course
• 528 Hour Certificate in Basic Electronics Course
Electronic Technology Institute, Cleveland, Ohio
• Degree of Associate in Electronic Engineering Technology
• Degree of Associate in Applied Electronic Technology
Columbia High School, Columbia Station, Ohio
• Graduate