1. James Berry
1080 Doe Meadow Dr. • Burleson, Texas 76028 • jwberry35@gmail.com • 1-760-637-1944
Education
AMERICAN MILITARY UNIVERSITY
Online
AA Business Administration May, 15 2015
BA Information Technology June 2015 - Present
ASSOCIATE TECHNICAL COLLEGE
Twentynine Palms, CA
Electronics Technician Jan. 2004
NAVY/MARINE CORPS EDUCATION AND TRAINING
SATCOM Technician Course, Fort Gordon, GA June, 2006
Basic Electronics/Ground Radio Repair Course, Twentynine Palms, CA February,
2002
General Purpose Electronic Test Equipment Repair and Calibration, Keesler AFB, MS September, 1997
Aviation Technician, Air Technical Training Center, Pensacola, FL April, 1997
Experience
Verizon Richardson, Texas
Advanced Telecommunications/Data Center Technician November 2013 – Present
• Model the Verizon Credo by demonstrating integrity, customer focus, personal accountability, and
complying with the Code of Conduct.
• Ensure Data Center success through infrastructure monitoring and troubleshooting, serving as first point
of contact for customers.
• Effectively communicate technical information with personnel within the organization as well as
customers to determine nature of malfunctions and the course of actions to correct the malfunctions.
• Performed hands and eyes work with Data Center end users over the phone or in person to identify and
resolve telecommunications issues on their equipment and circuits.
• Demonstrated the ability to pull and route CAT5e, CAT 6, and fiber optics cabling in a commercial
Data Center Environment.
• Perform scheduled and impromptu installation, transfer, or removal of telecommunications equipment
and cabling to include labeling of all cables and troubleshooting when necessary.
• Assisted with the installation of 4 patch panels, 10 cabinets, and any other equipment related to
telecommunications complying with all safety codes.
• Performed jack installation, cross-connections, measures, cuts, and install wire and cable work on
network equipment, using hand tools and test equipment.
• Assisted Building Engineers in acting as first line of defense for data center crisis including natural
disasters, fires, and power failures and with preventive maintenance on HVAC units and other facility
maintenance as needed.
• Responsible for the 100% accountability of over 300 spare cards at two locations, ensuring all are
accurately logged into the online spares locator, labeled, and placed in appropriate location, all ahead of
the scheduled completion date.
• Assisted Network Engineer staff with the maintenance of network systems and telecommunications
equipment. Including assisting on several projects to install/uninstalling or grooming of cabling to and
from old network transportation equipment.

2. United States Marines/Navy
SATCOM/Electronics Technician July 1996 – August, 2013
• Supervised the Quality Assurance and Quality Control for over 30 pieces of Satellite Communication
Equipment for three different maintenance activities.
• Provided technical assistance and guidance during the installation, maintenance, operation and
troubleshooting of SATCOM equipment; ensuring all quality control procedures are followed.
• Responsible for the maintenance of 17 Communication Electronics equipment with a worth of over
$33,000,000.
• Served as only SATCOM Technician for Regimental Combat Team 6, responsible for the maintenance
$1.2M of equipment 3 Secure Mobile Anti-Jam Reliable Tactical Terminals while deployed in support
of Operation Iraqi Freedom.
• Implemented Preventive Maintenance Procedures and Controls to reduce maintenance cost and down
time of 3 Secure Mobile Anti-Jam Reliable Tactical Terminals.
• Coordinated and supervised all field maintenance actions for 2 Lightweight Multiband Satellite
Terminals for two different field exercises.
• Repaired, installed, adjusted, and modified with the use and interpretation, of technical manuals, block
diagrams, and schematics, numerous items of electronics equipment as a technician in the Multi-
Purpose Equipment repair section.
• Performed component level repair and calibration of general purpose test equipment as well as physical
dimensional/measurement equipment such as oscilloscopes, spectrum analyzers, torque wrenches, and
scales.
Leadership and Activities
United States Marines
Electronics/Radio Fundamentals Instructor August, 2003- March, 2010
SATCOM Maintenance Supervisor May, 2010 – November, 2010
• Served as a mentor/model for hundreds of entry-level Marines at any time, maintaining a professional
learning environment for Marines undergoing training.
• Evaluated Marines for proficiency and conduct marks, as well as promotion recommendations.
• Demonstrated the ability to effectively supervise a maintenance section consisting of up to 30
employees at any given time.
• Supervised the Quality Assurance and Quality Control for over 30 pieces of Satellite Communication
Equipment for three different maintenance activities.
• Coordinated training for the Phoenix Satellite Communications Terminal resulting in 120 hours of
training for 8 Satellite Technicians.
• Demonstrated the ability to submit accurate and timely reports as required, scheduled, or impromptu.
• Assisted in the writing and implementation of shop operating procedures.
Skills & Interests
Technical: Microsoft, Word, PowerPoint, and Excel. Familiar with Python language
Currently possess a secret clearance.
Awards: Received two Letters of Appreciation.
Received Navy and Marine Corps Commendation Medal
Certificates: Staff Noncommissioned Officer Academy Career Course, Camp Lejeune, NC 05/08
SMART-T Operator/Maintainer, Fort Gordon, GA 07/06
AN/TSC156C (Phoenix) Training, Okinawa, Japan 11/10
Interests: Performing maintenance on cars, trucks, and motorcycles.
Camping with the family