1. Jessica Gallant
205 Gridley Street, Bristol, CT 06010
(860) 372-5918
Jessica.gallant@snhu.edu
EDUCATION
Southern New Hampshire University (SNHU)
Manchester,NH
Bachelor of Science,Sport Management Expected May 2017
GPA: 3.30 | President’s List
EXPERIENCE
Office of Admission, SNHU Manchester,NH
Penmen Tour Guide Training Coordinator April 2015 - Present
 Professionally address student and parent questions about the university and program offerings
 Enhance admission efforts by providing informative and engaging tours for families and students
 Build a rapport with prospective students to make them feel welcomed on campus and throughout visit
 Updates and implements Penmen Guide training manual & conducts extensive training for all members
 Involved in a shadowing procedure for guides to ensure accurate information is presented to new students
Bristol Blues Baseball Bristol, CT
Group Sales Intern June 2016 – August 2016
 Managed group ticket sales and worked to provide an inclusive customer experience environment
 Maintained sales agreements with various sponsors, local restaurants,and customers
 Established & maintained relationships with the community while continuously promoting the Bristol Blues brand
ADDITIONAL EXPERIENCE
South Side Catering Bristol, CT
Operations Associate June 2014 – Present
 Greet customers professionally answering questions on menu items, ingredients and preparation
 Work calmly and efficiently in a fast-paced environment while delivering high quality customer service that
encourages repeat business
 Utilize teamwork, customer service skills, and optimistic attitude to create positive experience for patrons
CAMPUS LEADERSHIP & ENGAGEMENT
Student Government Association (SGA) April 2016 - Present
President
 Oversees a 501© (3) non-profit organization made up of 25 Senate members and 5 Executive Board members
 Establishes goals and core values of the organization while upholding the mission and vision
 Manage and allocate the Student Activity Fee of over $1 Million to clubs and organizations on campus
 Sits as a Student Representative on the University Board of Trustees
COMMUNITY SERVICE/VOLUNTEER
Center for Community Engaged Learning, SNHU April 2016 - Present
Alternative Break Trip Coordinator
 Lead a team of 15 members on a community service trip to Pulaski, Virginia
 Educate trip members on the issue of Rural American Economic Insecurity in Rural Appalachia
 Plan and execute pre-trip meetings, orientation, training sessions, and educational sessions
TECHNOLOGY SKILLS
Computer: Microsoft Office: Word, Excel, PowerPoint, Publisher
Social Media: Facebook,Twitter, YouTube, Pinterest, Instagram