This document discusses key aspects of Shintoism and how its values and customs influence business ethics in Japan. It covers 12 main points: (1) the natural order and focus on sincerity, honesty and purity, (2) the importance of purification rituals, (3) the belief that everything has a soul, (4) the emphasis on groups over individuals, (5) the four circles of business relationships based on closeness, (6) balancing debts and benefits, (7) the highly contextual culture, (8) importance of face-saving, (9) different perceptions of work and importance of company over job, (10) the hierarchical and seniority-based concept of authority, (11) the non-
3. OBJECTIVES:
• To provide information about Shintoism and its
values, practices, customs and traditions.
• To understand how these customs are used in
ethics of business.
• To be able to compare the difference of
Shintoism’s customs from other religions in
connection to business.
4. • Shinto- way of the gods.
• “Shin” – spirit
• “To” – a philosophical path or study
• Japanese “kami-no-michi”
• Establish connection from present-day
Japan to ancient past.
5. • Kami- divinity, gods, or sacred essence
that manifests rocks, trees, rivers,
animals, places, and even people.
• Kami and people exists within the
same world.
• Shinto- the largest religion in
Japan, having 80% of the population.
6. • In the late 6th century AD the name
Shinto was created for the native religion
to distinguish it from Buddhism and
Confucianism, which had been introduced
from China.
12. • Kannagara- the law of the natural order
• Knows the divine, human, and how people
should live.
• Shinto- focuses on sincerity,
honesty, and purity.
• Kannagara “great mind”
14. • One should want to be cleansed for peace
of mind and good fortune rather than
because impurity is wrong.
• Wrong deeds are impurity, as
opposed to purity.
• Dead people without sacrifice will
become evil while proper sacrifice
will purify the dead.
16. • Purification- is important and is done daily, weekly,
seasonal, lunar and annual basis.
• These rituals are the lifeblood of Shintoism.
• New buildings are blessed by Shinto
priests, including cars and
businesses.
• There is also re-purify.
18. • Confucianism, Shintoism and Buddhism believes
that everything has its own soul.
• Soul- “numen”
• Combination of numen – the great life force of
the universe.
• Meaning of work for them
becomes unique because of valuing
an object.
19. • Work is understood to be a self-expression of the
great life force.
• Japanese try to unify themselves with the great life
force by concentrating on their own work.
21. • Emphasis on groups.
• Group is considered to be superior to its ordinary
members.
• Members are not connected. They must join
activities to be able to connect with the force.
23. • Japan has four concentric rings that encompasses
groups.
• These are: family, fellows, Japan, and the world.
• Used in business to delineate the nature of their
business dealings.
24. • First circle (family)- closely-related business
partners.
• Second circle (fellows)- cross-share holding
corporations, steady customers, banks and fellow
traders.
• Third circle (Japan)- competitors,
unrelated corporations, ordinary
stockholders
27. • The problem in opening a Japanese market is the
way to let newcomers know what the rules are and
how the Japanese business community applies the
rules in balancing debts and benefits.
• Western firms have to understand
Japanese tenets of fairness.
28. • In order for the Western to adapt to Japanese
ethics, they have to remove obstacles to entry, alter
their group-centered climate to a democratic one
and create open access channels.
29. • Eastern religions on which the ethics are ultimately
based are thousand of years older than Christianity.
31. • Japan is considered as a high context culture.
• Japanese are as likely to read the context
surrounding what is said as they are to rely on the
words spoken.
• For many Japanese, what is actually
said is not necessarily the entire
message.
33. • Kao- “face”
• Kao is a central component in the Japanese work
place.
• Japanese try to avoid smearing dirt on one another’s
face as it is difficult to recover from humiliation.
34. • While people from other cultures place
importance on maintaining their good name,
Japanese maintain protection of face from public
shaming or humiliation.
• Many Japanese find that a conflict
exists between their real intention
and the official position that they
feel obligated to hold publicly.
36. • General perception of the workplace differs
fundamentally between Japan and the West.
• In Americas and Europe, workers tend to give
emphasis on working as a certain worker of a job.
• Thus, Western people view
themselves as people with a
particular set of job skills.
37. • In Japan, the company name is more important
than the job title.
• The community they belonged to is much more
important than what they do.
39. • Traditional workplace is highly structured and
hierarchical.
• Shintoists are conscious of rank and status within
their organization.
• Seniority is closely tied to rank in
Japan, so age and rank are also
positively correlated.
40. • Rank is reflected in the formalized etiquette used
by most Japanese in their workplace.
• Rank is especially apparent in the nature of the
type of language used to differentiate between
superiors and subordinates.
• People of higher rank are addressed
by their rank and name.
42. A. HANDSHAKE
• Japanese nonverbal behavior is generally fairly
reserved. Rapid and frequent hand
movements are distracting for them.
• Handshake- a Western custom.
• Thus, Japanese make handshakes
firm
• Lose handshake may mean insincere
43. A. BOWING
• Japanese greet themselves by bowing rather
than handshake.
• Sign of forgiveness and thanks.
• The more a person bows, the more
respect he is showing.
• Similarly, when going out with
colleagues, members should pour
drinks to their superior.
44. A. EYE CONTACT
• Japanese lower their eyes to show respect.
• Younger people lower their eyes to people
older than them.
• In America, lowering eyes can mean
dishonesty, and direct eye contact is
otherwise a sign of respect.