1.
Working
with,
studying
and
researching
a
wide
range
of
industries
we
understand
what
customers
expect
and
how
to
overcome
their
specific
problems.
605
S.
Maple
Ave
Oak
Park,
IL
60304
(708)
613
-‐
5401
www.mjlearning.com
MJ
Learning
Inc.
Inspiring
your
people
Making
your
work
life
better
Optimize
your
greatest
asset…
your
people
Partial
Client
List
Creating
a
positive,
healthy
productive
organization
2.
Courses
MJ
Learning
Inc.
offers
a
portfolio
of
over
150
courses.
Below
is
a
partial
list
of
training
and
event
topics:
• Business
Improvisation
• Customer
Service
• Leadership
Development
• Performance
• Personal
Impact
• Project
Management
• Sales
Development
Sustainable
Training
Our
success
relies
on
sustainable
training:
Learning
Labs.
Our
Learning
Labs
offers
on-‐going
learning
after
training
and
events.
This
is
where
the
real
learning
begins
back
on
the
job
when
we
are
faced
with
the
daily
challenges
and
weekly
obstacles.
It’s
where
we
put
all
the
information
into
practice.
“There
is
nothing
either
good
or
bad,
but
thinking
makes
it
so.”
-‐William
Shakespeare,
Hamlet
About
Us
MJ
Learning
Inc.
provides
professional
and
management
development
training.
Specifically
we
develop,
produce
and
deliver
off
the
shelf
and
customized
materials.
We
provide
expert
keynote
speakers
for
events
on
various
topics.
For
over
45
years,
MJ
Learning
Inc.
has
helped
Fortune
500
and
the
VA
to
increase
performance,
enhance
communication
and
improve
bottom
line
results.
What
makes
us
different
is
our
focus
on
the
individual,
making
everyone
in
your
organization
accountable
for
success.
We
change
people’s
lives.
It’s
our
passion,
purpose
and
mission.
“We
increased
productivity
by
12%
with
OPEN
Question
Selling
Skills.”
-‐-‐
Snap-‐On
Tools
“Absenteeism
reduced
by
30%
.”
-‐-‐
GE
Healthcare
“We’ve
had
a
23%
decrease
in
customer
complaints
with
Super
Service.”
-‐-‐
Baxter
Healthcare
+12%
-‐23%
-‐30%
Partial
Book
List
Published
by
McGraw-‐Hill
Education.
Not
included
are
Customer
Service
Manager's
Toolkit
and
Business
Improv.
