Most training programs are not effective in changing on job behavior of the participants. We have been helping our clients through our unique methodology to conduct training programs that give significant and measurable outcomes. We offer 50+ trainings and have panel of carefully selected LOCAL affiliate trainers to suit your training requirements. Read more at http://www.outstandingproductivity.com/what-is-the-single-most-important-driver-of-performance-excellence/

1. www.outstandingproductivity.com
www.outstandingproductivity.com
What is THE SINGLE MOST important driver of performance excellence?
I often start my public talks by giving the audience a question: what is required for
organizations to achieve performance excellence.
I get appropriate and accurate responses: highly engaged and trained workers, a focus on
customer needs, effective leadership, a vision and a plan for the future, data and measures,
high quality products and services, good processes, and so forth. Then I ask: “what is THE
single most important driver of performance excellence?” And after the obligatory pause,
the same answers usually come pouring out: good workers, good processes, focus on the
customer, good leadership, good data.
All of these responses are appropriate, and to a certain extent, it depends on the
environment and circumstances facing the specific organization: what is most important for
one organization may differ for another because of differences in market, core
competencies, and other key factors. But believe it or not, there is one right answer – one
that’s universal across all organizations. The single biggest predictor of organizational
excellence is…

2. www.outstandingproductivity.com
www.outstandingproductivity.com
Leadership!
And it is pretty conclusive: there is considerable research out there that draws correlations
between effective leadership and superior organizational results/outcomes. In fact, a few
years ago, the Baldrige Performance Excellence Program studied organizations applying for
the national quality award, and found that the area most strongly correlated with high
performance results was leadership, followed by a focus on the customer and then having
satisfied and engaged employees.
You can’t have engaged, competent workers that lead to satisfied, loyal customers without
effective leadership. Developing the capability of your present leaders and grooming future
leaders is essential to the performance of your organization.
We can help you develop the leadership abilities of the current and future leaders of your
organization – through our world class training module on leadership development – “Bring
Out the Leader in You – Don’t Just Manage: Lead and Inspire.”
At Outstanding Productivity, we are in the business of improving the performance of your
human capital investment. We provide customized solutions to meet your organization’s
specific challenges, with complete HR solutions that are intuitive, user-friendly,
comprehensive and provide significant and measurable outcomes.
We provide personalized service that can help your organization achieve greater levels of
workforce performance and productivity by doing End to End Recruitment with Personality
Profiling, Succession Planning, Training and Organization Development as well as
Interventions.
Visit www.outstandingproductivity.com or connect with us for further details
Contact Us:
Ms. Kinjal Shah
M: +91-9225535055 ; T : +91-265-6560218
kinjal.shah@outstandingproductivity.com