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THE HEALING LEADER
Creating Happy, Healthy and Prosperous
Organizations and Communities
FW Olin Distinguished Professor of Global Business &
Whole Foods Market Research Scholar in Conscious Capitalism
Co-founder & Chairman Emeritus, Conscious Capitalism Inc.
@RajSisodiaCCRaj Sisodia
Leadership matters
Only three things happen naturally in organizations:
friction, confusion and underperformance.
Everything else requires leadership.
Peter Drucker
Better Leaders

Better World
David Dotlich
Why Become a Leader?
Motivation
Matters
“Leaders are stewards of the lives entrusted to them.
The way we lead profoundly impacts the way people live.”
Everyone is Someone’s Precious Child
What Do Great Leaders Have in Common?
“We must be
the change we
wish to see in
the world.”
Strength
Enthusiasm
Long-term Orientation
Flexibility
Love and Care
Emotional Intelligence
Systems Intelligence
S
E
L
F
L
E
S
S Spiritual Intelligence
Qualities of
Conscious
Leaders
JOHN MACKEY LETTER TO WHOLE FOODS TEAM MEMBERS
November 2006
To All Team Members,
The tremendous success of Whole Foods Market has provided me with far more money than I ever dreamed I would have, and
far more than is necessary for either my financial security or my personal happiness. I continue to work for Whole Foods not
because of the money I can make, but because of the pleasure I get from leading such a great company, and the ongoing
passion I have to help make the world a better place, which Whole Foods Market is continuing to do.
I am now 53 years old and I have reached a place in my life where I no longer want to work for money, but simply for the joy of
the work itself and to better answer the call to service that I feel so clearly in my own heart.
Beginning January I, 2007, my salary will be reduced to $1 per year and I will no longer take any other cash compensation at all. I
will continue to receive the same benefits that all other team members receive, including the food discount card and health
insurance. The intention of the Board of Directors is for Whole Foods Market to donate all of the future stock options I would
be eligible to receive to our two company foundations: the Whole Planet Foundation and the Animal Compassion Foundation.
One other important item to communicate to you is, in light of my decision to forego any future additional cash compensation,
our Board of Directors has decided that Whole Foods Market will contribute $100,000 annually to a new Global Team Member
Emergency Fund. This money will be distributed to team members throughout the Company based on need when disasters
occur (such as Hurricane Katrina last year).
With much love,
John
“In the military, they give medals to those who are willing
to sacrifice themselves so that others may gain.
In business, we give bonuses to those who are willing to
sacrifice others so that they may gain.”
“When we as leaders get into the bad habit of thinking that
other people are there to support our success, we’re not
actually leaders, we are tyrants.
Dee Hock
Only when we go through the emotional, psychological and
spiritual transformation to realize our role is to serve others,
do we deserve to be called a leader.”
Creating Healing Organizations
Leaders set the tone
We have an epidemic of silent suffering
Not everything that is
faced can be changed. But
nothing can be changed
until it is faced.
James Baldwin
We need to heal ourselves, our families and our communities
We need to heal our companies and our countries
We need to heal our planet and all the life on it
We need to heal the past, present and future
All great leaders have
had one characteristic
in common: the
willingness to confront
unequivocally the
major anxiety of
people in their time.
John Kenneth Galbraith
The macrocosm is a reflection
of the microcosm
“How do civilized human
beings participate in
destructive, inhumane acts?
How is genocide implemented
so systematically, so
efficiently? How do the
perpetrators… live with
themselves?”
Obedience to Authority
http://tinyurl.com/kzlas86
“They hesitate, sigh, tremble & groan,
but advance to the last switch because
they were politely told to do so.”
Not one out of 780 participants got up
to look in the other room.
The Milgram Experiments
“The results are terrifying and depressing. They suggest that
the kind of character produced by American society can’t be
counted on to insulate its citizens from brutality and
inhumane treatment in response to a malevolent authority.”
“The power of the situation can overwhelm personal power…
People don’t have the resources to resist authority.”
The Agentic State
http://tinyurl.com/ltf7rdv
“Human beings are selfless, caring, sharing, trusting,
community-building, friendly – and at the same time, the
reverse of all these virtues.” Muhammad Yunus
“We are so close to light and dark - right on the razor's edge.”
Pete Holmes
The Power of Healing Leadership
Greyston Bakery
“We don’t hire people to bake
brownies. We bake brownies
to hire people.” “If not for Greyston, I would be
dead or back in jail.” Dion Drew
The Parable of the Pothole
Appletree Answers
“I felt a deep sense of shame.” CEO John Ratliff
RAM Construction
“The Balanced Transaction”
H-E-B and Hurricane Harvey
Jabian Consulting
Children of employees are stakeholders too
Power Home Remodeling
The Expectation Shattering Company
Fortune’s #1
workplace for
millennials
“I came out to
my coworkers
before I came
out to friends
and family”
“Our prime purpose in
this life is to help others.
If you can't help them, at
least don't hurt them.”
“Why do you write like you’re running out of time?
Write day and night like you’re running out of time?
Ev’ry day you fight, like you’re running out of time”
(from Hamilton)
The Fierce Urgency of Now
Take care of the people
They will take care of the business
WWW.CONSCIOUSCAPITALISM.ORG
@RajSisodiaCC
www.RajSisodia.com

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Presentation of Raj Sisodia at the Global Summit For Conscious Leadership

  • 1. THE HEALING LEADER Creating Happy, Healthy and Prosperous Organizations and Communities FW Olin Distinguished Professor of Global Business & Whole Foods Market Research Scholar in Conscious Capitalism Co-founder & Chairman Emeritus, Conscious Capitalism Inc. @RajSisodiaCCRaj Sisodia
  • 3. Only three things happen naturally in organizations: friction, confusion and underperformance. Everything else requires leadership. Peter Drucker
  • 5. Why Become a Leader? Motivation Matters
  • 6. “Leaders are stewards of the lives entrusted to them. The way we lead profoundly impacts the way people live.”
  • 7. Everyone is Someone’s Precious Child
  • 8. What Do Great Leaders Have in Common?
  • 9.
  • 10. “We must be the change we wish to see in the world.”
  • 11. Strength Enthusiasm Long-term Orientation Flexibility Love and Care Emotional Intelligence Systems Intelligence S E L F L E S S Spiritual Intelligence Qualities of Conscious Leaders
  • 12.
  • 13. JOHN MACKEY LETTER TO WHOLE FOODS TEAM MEMBERS November 2006 To All Team Members, The tremendous success of Whole Foods Market has provided me with far more money than I ever dreamed I would have, and far more than is necessary for either my financial security or my personal happiness. I continue to work for Whole Foods not because of the money I can make, but because of the pleasure I get from leading such a great company, and the ongoing passion I have to help make the world a better place, which Whole Foods Market is continuing to do. I am now 53 years old and I have reached a place in my life where I no longer want to work for money, but simply for the joy of the work itself and to better answer the call to service that I feel so clearly in my own heart. Beginning January I, 2007, my salary will be reduced to $1 per year and I will no longer take any other cash compensation at all. I will continue to receive the same benefits that all other team members receive, including the food discount card and health insurance. The intention of the Board of Directors is for Whole Foods Market to donate all of the future stock options I would be eligible to receive to our two company foundations: the Whole Planet Foundation and the Animal Compassion Foundation. One other important item to communicate to you is, in light of my decision to forego any future additional cash compensation, our Board of Directors has decided that Whole Foods Market will contribute $100,000 annually to a new Global Team Member Emergency Fund. This money will be distributed to team members throughout the Company based on need when disasters occur (such as Hurricane Katrina last year). With much love, John
  • 14. “In the military, they give medals to those who are willing to sacrifice themselves so that others may gain. In business, we give bonuses to those who are willing to sacrifice others so that they may gain.”
  • 15. “When we as leaders get into the bad habit of thinking that other people are there to support our success, we’re not actually leaders, we are tyrants. Dee Hock Only when we go through the emotional, psychological and spiritual transformation to realize our role is to serve others, do we deserve to be called a leader.”
  • 17. We have an epidemic of silent suffering
  • 18. Not everything that is faced can be changed. But nothing can be changed until it is faced. James Baldwin
  • 19. We need to heal ourselves, our families and our communities We need to heal our companies and our countries We need to heal our planet and all the life on it We need to heal the past, present and future
  • 20. All great leaders have had one characteristic in common: the willingness to confront unequivocally the major anxiety of people in their time. John Kenneth Galbraith
  • 21. The macrocosm is a reflection of the microcosm
  • 22. “How do civilized human beings participate in destructive, inhumane acts? How is genocide implemented so systematically, so efficiently? How do the perpetrators… live with themselves?” Obedience to Authority http://tinyurl.com/kzlas86 “They hesitate, sigh, tremble & groan, but advance to the last switch because they were politely told to do so.” Not one out of 780 participants got up to look in the other room. The Milgram Experiments
  • 23. “The results are terrifying and depressing. They suggest that the kind of character produced by American society can’t be counted on to insulate its citizens from brutality and inhumane treatment in response to a malevolent authority.”
  • 24. “The power of the situation can overwhelm personal power… People don’t have the resources to resist authority.” The Agentic State http://tinyurl.com/ltf7rdv
  • 25. “Human beings are selfless, caring, sharing, trusting, community-building, friendly – and at the same time, the reverse of all these virtues.” Muhammad Yunus “We are so close to light and dark - right on the razor's edge.” Pete Holmes
  • 26. The Power of Healing Leadership
  • 27. Greyston Bakery “We don’t hire people to bake brownies. We bake brownies to hire people.” “If not for Greyston, I would be dead or back in jail.” Dion Drew
  • 28. The Parable of the Pothole
  • 29. Appletree Answers “I felt a deep sense of shame.” CEO John Ratliff
  • 32. Jabian Consulting Children of employees are stakeholders too
  • 33. Power Home Remodeling The Expectation Shattering Company Fortune’s #1 workplace for millennials “I came out to my coworkers before I came out to friends and family”
  • 34. “Our prime purpose in this life is to help others. If you can't help them, at least don't hurt them.”
  • 35. “Why do you write like you’re running out of time? Write day and night like you’re running out of time? Ev’ry day you fight, like you’re running out of time” (from Hamilton) The Fierce Urgency of Now
  • 36. Take care of the people They will take care of the business
  • 37.

Editor's Notes

  1. t
  2. People are stoic and heroic.
  3. When you see yourself this way, it changes everything. Young lady – “I now know how to raise my kids.”
  4. People are either in your heart or they are on your nerves.
  5. People are stoic and heroic.
  6. Business has a lot to do with all of these. Business is the most impactful change agent in the world. It can have a positive impact or a negative impact, depending on the consciousness with which we approach business.
  7. Leaders who don’t do that add to the anxiety of people.
  8. When you go back to your office, take a fresh look at the people in your span of care. Find out what is REALLY going on in their lives. It is time to bring suffering out of the closet, so we can do something about it.