1. Ms Jane Marie Barnett Telephone 07783385816
Number1 Flat 5 jmariebar@outlook.com
Adlington jane.barnett@carillionplc.com
Chorley PR6 9PR
Personal Profile;
CIPD Associate Human ResourcesLevel3
CarillionValues Awards2015
CurrentlystudyingBTECLevel 4BusinessandAdministrationDiploma
Skills
 ExperiencedinLearningandDevelopment
 Excellentcommunicationandpeople skill
 FamiliarwithHRproceduresandsystems
 Experience inteaching,coachingandmentoring
 Experiencedworkingwith outlook/word/excel andpowerpointsystems
 Knowledgeof Civil Engineeringforcommunications
 A polite,tactful andfriendlyattitude
 UsingDashboard andKPI informationtoproduce reports
 FairnessandObjectivity
 Discretionwithconfidential information
 Strongmotivational skills
 Good planningandorganisationalskills
 Highlevelsof accuracyand attentionto detail.Good problemsolvingskills
 The abilitytomeetdeadlinesandtargets andbudgets
EmploymentHistory
CurrentlyworkingforCarillion Telent Regional SeniorAdministratorforthe NorthwestLevel 3Carr
Lane ChorleyPR73JP
Dutiesinclude-workingwithOpenreachtodeliverall necessaryTrainingandAccreditationstoall
FieldandNon-Fieldoperativesworkingonthe BT contracts. Bookingand deliveringall training
sessionsworkingcloselywithPQMStrainingandQS(whichinclude Speedy)trainingorganisations.
Workingcloselywiththe HighwaysAuthoritiesdeliveringexcellentservice. Guidingand OrderingIT
equipmentusingPurchase Pointaccount,settingupnew startersandleavers,organisingpickupof
companyvehicle’s,fuel cardsandglobal expense accounts.AssistingwithObasssecuritykeysand
cards keepingrequiredrecords andalsoArqivasecuritypermits.MSoffice packagesinternet,e-mail

2. packagesfor staff andmanagement.Travel bookingthroughPortmansite,bookinghotels,flights,
rail,ferriesetc.Fuel cardreturns,overtime andpayroll returns.Takingminutesatweeklymeeting
and writingthemup. Assistingthe Streetworksteamprogrammingandco-ordinatingfortwo3rd
party Depotssendingjobpacksanddefectreportsaswell asnoticingandfollowingthe permitswith
constantcontact betweenthe Depotsandthe HighwaysAuthoritiestoensure the workstake place
safelyandquicklybringingthe volume of defectworksdownforthe NorthwestandCumbria.
31/03/2014 16/05/2014 HedgesDirectEuxtonProcessingAdministrator processingordersand
updatingstaff records temporarypositiononlycoveringtheirbusyspell
5/03/2014 28/03/2014 HR RecruitmentatBlackburnHospital administratingall new recruits and
processingadministrationforthe HRmanagers coveringannual leaves
Start Date 13/03.2003 End Date 24/01/2014 ReturnsManager
DerbyHouse Limited
Mossy Lea Road
Wrightington
WN6 9RE
JobDescription
Solvingall customercomplaints
Runningandoverseeingthe departmentsneedsworkingincharge of a small teamchanging
strategiesandframeworkwhere necessary
All departmental administrationincludingwordandexcel andpowerpoint
All managementadministrationincludingdailyreports,spreadsheets andKPIreports
Givingadvice withaviewtoresolvingconcernsregardingissuesforproductsandservice
Advisingcustomersabouttheirlegal rightsandourbusinessrights
Constantcontact withmycompany’ssuppliersnational andinternationalresolvinganyproduct
defectsandinquiriesfromcustomers
Monitoringandreportingonthe departmentsprocessesandany concerns
Workingcloselywiththe call centre answeringqueriesandcustomerconcerns aswell asadvising
the advisersonprocesses
Making sure everythingrunssmoothlyonthe dayproducingreports andspreadsheetsusingexcel
Contactingnational andinternational customersassuringthemtotal care of theirinquiry
Attendingandorganisingevents forthe company
Qualifications/ Training
6 GCSE includingMathsandEnglish
CIPDLevel 3 Human Resources
CurrentlystudyingBTECLevel 4BusinessandAdministrationDiploma
BritishHorse SocietyAssistantInstructorCertificate Stoneleigh

3. J-SQPAMTRA Licence toadvise andsell Equine Medicinesforthe treatmentof Parasites Harper
AdamsUniversityCollege
Leisure Time Activities
 Judgingall levelsatlocal andagricultural horse shows
 Teaching,coachingandmentoring
 Riding,walking,visitingartgalleriesandmuseums
 Spendingtime withmyfamily
Referees
Dave Flitton Development Manager dave.flitton@carillionplc.com
Phil Owen RPM phil.owen@carillion.com
Martin TurleyMD martinturley@btinternet.com CathyHyde RSPCA cathy.hyde@rspca.org.uk
Paul Shipley helpdesk@hedgesdirect.co.uk SheilaCottTeamleaderrecruitment@elht.co.uk